ZipRecruiter

Log In

1

Chargebacks Jobs (NOW HIRING)

GlaxoSmithKline

Chargeback Analyst

Philadelphia, PA

Bachelor's degree * 2+ years of experience in chargebacks and purchase based contracts (i.e., GPO, Federal, PHS, Physician Buying Group, Retail) preferably in a complex and fast paced environment ...

Deluxe Corporation

Chargeback Analyst

Fort Worth, TX · On-site

Visa/MasterCard/Discover), governing chargebacks, retrieval processes and procedures. Maintain knowledge of all card brands regulations and the ability to utilize and understand the card brands ...

Morris and Dickson

Chargeback Specialist

Shreveport, LA · On-site

... chargebacks. This role is all about precision, organization, and collaboration. You'll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Morris and Dickson

Chargeback Specialist

Shreveport, LA · On-site

... chargebacks. This role is all about precision, organization, and collaboration. You'll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

This position analyzes and audits all chargebacks, and resubmissions to ensure proper credit is given or denied. Essential Duties * Maintain all protocols of Customer Master creation and maintenance ...

Topstep

Manager, Chargeback Policy & Quality

Omaha, NE · On-site

Summary The Manager, Chargeback Policy & Quality is the author and architect of the operational standards that govern Topstep's chargeback and abuse program. This role designs from scratch - the ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

This position analyzes and audits all chargebacks, and resubmissions to ensure proper credit is given or denied. Essential Duties * Maintain all protocols of Customer Master creation and maintenance ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

A great organization!

Be Seen First

Accounts Receivable - Chargeback Specialist

Wayne, NJ · On-site

$22 - $26/hr

This role is responsible for researching, analyzing, and resolving customer chargebacks, deductions, and payment discrepancies while maintaining positive customer relationships. The ideal candidate ...

New

next page

Showing results 1-20

All JobsChargebacks Jobs

Chargebacks information

See salary details

$17

$29

$41

How much do chargebacks jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for chargebacks in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chargebacks Specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are some common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.
More about Chargebacks jobs
What cities are hiring for Chargebacks jobs? Cities with the most Chargebacks job openings:
What are the most commonly searched types of Chargebacks jobs? The most popular types of Chargebacks jobs are:
What states have the most Chargebacks jobs? States with the most job openings for Chargebacks jobs include:
What job categories do people searching Chargebacks jobs look for? The top searched job categories for Chargebacks jobs are:
Chargebacks jobs near you
Infographic showing various Chargebacks job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Analyst - Nutrition - Columbus, OH

Abbott

Columbus, OH • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

149th of 520 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Chargeback Analyst
About Abbott
Our nutrition business develops science-based nutritional products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna®- to help get the nutrients they need to live their healthiest lives.
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Columbus, OH location in the Nutrition Division.
This position will support the Chargeback and Sales Tracings operations for the Therapeutic Nutrition and Pediatric Nutrition business units for Abbot Nutrition (AN). The Chargeback Analyst accurately and timely processes sales data received from distributors which is used broadly across the organization for sales reporting and monitoring market trends. The candidate must demonstrate broad business acumen and strategic thinking as it relates to contracting, financial, customer types and market concepts. Through the Chargeback process, the Analysts support overall market segment business objectives.
The Chargeback Analyst performs research, initiates end user account set up requests, verifies price eligibility and establishes data cross references to ensure the accurate flow of data with our distributor partners. The Analyst analyzes and processes data for paying Chargeback rebates and posting sales tracings. They independently identify and communicate Chargeback/Tracings variances or discrepancy issues with their distributor accounts and collaborate with Accounts Receivable and Sales Analysis to assist in data resolution efforts.
This role collaborates with many other areas such as the Commercial Operations Contracting Teams, Supply Chain, Customer Service Organization, IT and the Field Sales Force to ensure ongoing systems functionality and price integrity in the marketplace. They perform core job functions independently and add subject matter expertise through participation in collaborative cross functional project initiatives and teams. They lead customer calls with their distributor partners to verify and validate information.
WHAT YOU'LL DO
  • Processes and consistently analyzes Chargeback/Tracing data and monitors timeliness and accuracy, including end-user and distributor pricing and completeness verification.
  • Responsible for complex accounts, business processes and resolving system issues.
  • Builds solid relationships with distributor base and can overcome challenges through partnerships and in-depth understanding of customer capabilities and industry standards.
  • Oversees distributors with up-front deductions and actively evaluate and reconcile Account Receivable disputes.
  • Generates and maintains sales/metrics reports, forecasts, and models and presents findings and recommendations to leadership.
  • Able to run and create queries in Power BI to support analysis and projects.
  • Interacts with and recognizes/considers the impact of process/system/account changes to other AN departments.
  • Interprets customer issues and presents findings and recommendations to leadership.
  • Leads departmental training initiatives.
  • Proactively collaborates with customers, CSO, and Commercial Operations on product/pricing/membership loads to ensure accuracy and monitor pull through.
  • Advises and provides education to customers and Field Sales Force on electronic capabilities (EDI & e-Abbott), new distributor setup and ensures in-depth understanding and resolution of issues.
  • Actively participates on cross-functional teams within Commercial Operations on process improvement initiatives and making recommendations for solutions.
  • Timely monitors and responds to customer and Field Sales inquiries
  • Actively participates in system User Acceptance Testing (UAT) and provides constructive feedback to support continued system improvement
  • Demonstrates end-user contract and distributor agreement understanding

EDUCATION AND EXPERIENCE, YOU'LL BRING
Required:
  • Bachelor's Degree and 4+ years of experience or 8 years relevant experience.

Preferred:
  • Serves as a source of guidance and direction for others.
  • Demonstrates strong analytical and strategic thinking skills and the ability to breakdown complex issues into workable solutions.
  • Has a solid understanding of Billback/Tracings and market concepts, and has applied them practically, and with effectiveness.
  • Flexibility in shifting priorities due to changing environment and ability to work in a team environment are essential in this role; ability to multitask is required as business demands.
  • Advanced user of Microsoft Office (Excel, Word and PowerPoint) is required.
  • Strong work ethic, self-motivated, and attention to detail is critical.
  • Ability to quickly learn, understand, and effectively navigate business systems; SAP experience preferred.

Mics:
  • This is an onsite role - this is not a remote role/opportunity.
  • Sponsorship: we will not provide sponsorship of any kind for this role (including OPT).
  • Relocation assistance is not offered for this role.

Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
ANPD Nutrition Products
LOCATION:
United States > Columbus : RP02
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply