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Chargebacks Jobs (NOW HIRING)

Staffing Agency Recruitment

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Processing chargebacks recon (Updating status of chargeback and review status) * Communicate with customers regarding documentation requests via email and phone calls * Ensure Dispute milestones are ...

Jj

Chargeback Analyst

Raritan, NJ · On-site

Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions * Troubleshoot problems of various complexities with limited supervision and ...

MM International

Chargeback Analyst

Draper, UT · On-site

$27/hr

Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.) Duration: 6+ Months Pay Rate: $27/hr on W2 Key Skills:

Johnson and Johnson

Chargeback Analyst

Raritan, NJ · On-site

Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions * Troubleshoot problems of various complexities with limited supervision and ...

Rainbow Shops

Chargeback Analyst

Brooklyn, NY · On-site

$21 - $25/hr

Responsibilities • Research and resolution of customer chargebacks with our credit card processor. • Requires detailed transaction research, analytical skills and documentation of actions taken ...

Morris & Dickson

Chargeback Specialist

Shreveport, LA · On-site

... chargebacks. This role is all about precision, organization, and collaboration. You'll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every ...

Rainbow Stores

Chargeback Analyst

Brooklyn, NY · On-site

$21 - $25/hr

Responsibilities · Research and resolution of customer chargebacks with our credit card processor. · Requires detailed transaction research, analytical skills and documentation of actions taken. · ...

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How much do chargebacks jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chargebacks in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.
More about Chargebacks jobs
What cities are hiring for Chargebacks jobs? Cities with the most Chargebacks job openings:
What are the most commonly searched types of Chargebacks jobs? The most popular types of Chargebacks jobs are:
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Chargebacks jobs near you
Infographic showing various Chargebacks job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Analyst

Staffing Agency Recruitment

Draper, UT • On-site

$26 - $27/hr

Full-time

Posted 13 days ago

Job description

Experience level: Mid-senior
Experience required: 2 Years
Education level: All education level
Job function: Accounting/Auditing
Industry: Financial Services
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No

JOB DESCRIPTION:

  • This position will be a part of the Payment and Risk Operation team and will be responsible for:
  • Processing Merchant Dispute (Incoming Dispute): Reviewing, researching, creating representment letter to processor.
  • Processing Issuing Chargeback (Outgoing Dispute): Reviewing, researching, investigating, submitting disputes to processors
  • Processing chargebacks recon (Updating status of chargeback and review status)
  • Communicate with customers regarding documentation requests via email and phone calls
  • Ensure Dispute milestones are met within a time frame
  • Data entries related to chargeback


Professional Experience/Background to be successful in this role:

  • Has at least 2 years of chargeback of payment card risk management experience
  • Has at least 2 years of customer service experience
  • Meet service level and performance requirements to deliver high quality work
  • Possesses strong data analysis and investigative reporting skills
  • Able to solve transaction or payment issues without complete process guidance
  • Communicates clearly, and effectively with customers while investigating and resolving payment exceptions
  • Has strong skills in using Excel and other software to create spreadsheets, models and reports
  • Ability to make sound judgment calls


Competencies (Attributes needed to be successful in this role):

  • Embodies BILL core values
  • Fast Learner/Tech Savvy
  • Excellent Communicator
  • Reliable Team Player
  • Attention to details
  • Self-Starter able to think outside of the box
  • Thrives in a fast-paced environment
  • Independent decision maker with the ability to confidently back up actions


Additional Information:

  • Hybrid: In onsite Monday, Tuesday, and Thursday; remote Wednesday and Friday; full Mon–Fri work week. Transitions to fully remote in September (exact date TBD), though candidates needing continued in-person training may stay hybrid longer.
  • Hiring manager flagged a common false positive: candidates often claim "dispute experience" that is actually fraud review experience — these are not equivalent, and true chargeback/dispute experience should be verified.
  • Target timeline: offer out by Friday, Aug 7, 2026; ideal start date Aug 10, 2026, realistic target Aug 17, 2026


Interview Rounds:

  • 2 interview rounds, both 1:1 video format — one with the hiring manager, one with a senior dispute analyst