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Chargeback Jobs in Arizona (NOW HIRING)

Vamos Health

Membership Consultant (1099)

Phoenix, AZ · On-site

$120/hr

Chargebacks apply in accordance with company policy * No guaranteed income or minimum earnings * Payment is contingent upon submitted contracts and invoices Tools & Systems Consultants are required ...

Vamos Health

Membership Consultant (1099)

Phoenix, AZ

$120/hr

Chargebacks apply in accordance with company policy * No guaranteed income or minimum earnings * Payment is contingent upon submitted contracts and invoices Tools & Systems Consultants are required ...

Vamos Health

Membership Consultant (1099)

Phoenix, AZ · On-site

$120/hr

Chargebacks apply in accordance with company policy * No guaranteed income or minimum earnings * Payment is contingent upon submitted contracts and invoices Tools & Systems Consultants are required ...

Ricoh

Senior Legal Office Services Specialist

Phoenix, AZ · On-site

$18 - $22/hr

Chargeback to firm and/or clients for work, supplies, hours, and services. * Familiarity with legal technologies and software, such as document management systems and cost recovery/chargeback systems ...

Amh

Resident Manager

Phoenix, AZ · On-site

$63K - $70K/yr

Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws. * Implement collection strategies to minimize evictions and delinquencies.

American Homes 4 Rent

Resident Manager

Phoenix, AZ · On-site

$63K - $70K/yr

Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws. * Implement collection strategies to minimize evictions and delinquencies.

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Chargeback information

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$13

$19

$27

How much do chargeback jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for chargeback in Arizona is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.66 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are the most commonly searched types of Chargeback jobs in Arizona?

The most popular types of Chargeback jobs in Arizona are:

What are popular job titles related to Chargeback jobs in Arizona?

For Chargeback jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Arizona look for?

The top searched job categories for Chargeback jobs in Arizona are:

Chargeback jobs near you
Infographic showing various Chargeback job openings in Arizona as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 75% Physical, 9% Hybrid, and 16% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Card Dispute Consultant

Arizona Financial Credit Union

Phoenix, AZ • On-site

$23/hr

Full-time

Posted 14 days ago

Arizona Financial Credit Union rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary Overview
The position is responsible for assisting cardholders with the initiation of their card disputes, determines if we have chargeback rights based upon Visa and other network (COOP, PULSE, MAP) regulations.
Essential Job Functions
  • For disputes with chargeback rights, collecting necessary documentation required to allow Card and Payment Specialists to submit dispute without follow-up with member.
  • Reviews risk and potential fraud losses which may include interviewing members who file suspicious fraud claims.
  • Maintains a level of knowledge that will allow you to identify and provide one and done service on applicable card disputes calls.
  • Responsibility to update the member with the results if the claim is denied.
  • Makes outgoing calls to cardholders who have submitted disputes online to ensure all necessary steps have been taken to proceed with a dispute. Collects supporting documentation to assist team members to complete non-fraud disputes without additional member follow up.
  • Assigns cases to appropriate queues for chargeback processing.
  • Assists in processing chargebacks for cardholders with fraudulent charges on their debit cards.
  • Provides administrative support as needed (within regulation timelines) of communicating with the member and posting provisional credits, reversals, reward points, interest, and member notifications, and ensure posting of provisional credits are within regulated timeframes.
  • Reviews all represented claims that come back from merchant banks, while staying in regulation timelines.
  • Seeks clarification from the member, bank and/or investigate needed documentation to file compliance, pre-arbitration, arbitration or deny and reversal from the member.
  • Maintains complete knowledge of Visa chargeback and compliance rules along with the chargeback regulations of the other card networks used by AFCU.
  • Maintains knowledge of all Federal Regulations which apply to card use and cardholder disputes.
  • Performs other job-related duties as assigned.

Requirements
Position Required Qualifications
Minimum Education and Experience
High School diploma or general education degree (GED), and three (3) years of relevant financial institution experience or one (1) year of front-line experience with Arizona Financial.
Knowledge, Skills, and Abilities
Proficient in Microsoft Excel, Internet Explorer & Outlook. Current knowledge of Visa rules and network requirements, as well as regulations E and Z. Ability to learn and adapt to new internal software systems. Ability to identify problems, process resolution and implement action or solutions timely. Ability to function effectively in a fast paced, team-oriented work environment. Ability to meet deadlines; prioritize workloads and handle multiple tasks. Excellent verbal and written communication skills. Ability to perform general math skills, including accurately calculating debits and credits.
Licenses, Training, and Certifications Required
None.
Preferred Qualifications
Experience with Visa Resolve Online, VROL.
Hybrid Work Environment and Physical Demands
  • Occasionally required to stand, walk, stoop, kneel, crouch or crawl.
  • Frequently required to sit; use hands to finger keys accurately when using calculator machines or computer keyboards; reach with hands and arms.
  • Occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • The noise level in the work environment is moderate with ringing phones, printers, and foot traffic.

NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.
Salary Description
$23/hr

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