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Why The Global Ambassador

• Competitive rates

• Benefits available when you work 25 hours per week-including medical, dental, vision and more

• Retirement savings program (with company match)

• Paid time off

• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.

• Work with a dedicated team committed to redefining hospitality in Phoenix.

• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitalityrefinedfor a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-classdiningand elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named amongEsquire's Best New Hotels in the WorldandConde Nast Traveler's Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

WhatYou'llDo

• Manage the hotel'saccountsreceivable function, including the city ledger, direct-bill accounts, group and event master billing, and advance deposit reconciliation.

• Review and approve credit applications, verifytradeand bank references,establishappropriate creditlimits, and maintain the credit policyin accordance withcompany standards.

• Prepare, review, and distributeaccuratebilling to guests, groups, meeting and event clients, and direct-bill accountsin a timely mannerfollowing checkout or event completion.

• Monitor the aging of receivables, drivetimelycollection of outstanding balances, and minimize days of sales outstanding (DSO) andbad debtexposure.

• Research, resolve, and respond to credit card chargebacks, disputed charges, and billing inquiries in coordination with the front office, sales, and food and beverage teams.

• Maintain reconciliations for accounts receivable and related balance sheet accounts inestablishedcorporate formats andin accordance withgenerally acceptedaccounting principles.

• Lead the monthly credit meeting, prepare the aging andbad debtreserve analysis, and recommend write-offs and reserves for Director of Finance approval.

• Ensure that all advance deposits, prepayments, and applied credits are accurately recorded and properlyallocatedto the correct guest, group, or event account.

• Partner with the Sales, Catering, and Front Office teams to ensure proper billing instructions, routing, and credit authorization areestablishedprior to arrival and events.

• Perform anyadditionalduties as assigned by the Director of Finance andassistin other areas of the accounting office as needed.

Qualifications

• Collegedegree preferably specializing in accounting, finance, hospitality management, or equivalent experience isrequired.

• At least 3-5 years of progressive accounts receivable, credit, and collections experience, preferably within a hotel or multi-outlet hospitality organization.

• Working technical knowledge ofgenerally acceptedaccounting principles and a thorough understanding of the order-to-cash cycle, including billing, credit, collections, and cash application.

• Strong understanding of hotel revenue streams and city ledger billing, including group and event master accounts, direct-bill arrangements, advance deposits, and credit card chargeback resolution.

• Experience evaluating creditworthiness, processing creditapplicationsand references,establishingcredit limits, and conducting periodic credit reviews.

• A proactive, organized professional capable of managing high-volume aging and reducing days of sales outstanding (DSO) whilemaintainingstrong guest and client relationships.

• Highest level of integrity and transparency.

• Must have strategic, analytical, and solid business acumen. Attention to detail and accuracy is critical.

• Excellent written and verbal communication skills to prepare and deliver reports, effective presentations, andfacilitatemeetings.

• Highly responsive and collaborative, a team player who approaches work without ego

• Experience in Opera, Micros,Simphony, Oracle NetSuite,ProfitSword, Paylocity, ADP, Book 4 Time,TipHaus, Ramp, Freedom Pay, Canary, andPeoplevineSystems knowledge is preferred.

• Have experience working with and creating Excel spreadsheets and other Microsoft Office products.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States isrequired.