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Chargeback Jobs in Arizona (NOW HIRING)

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Understanding of merchant boarding workflows, settlement and funding cycles, reconciliation, interchange basics, and chargeback handling. * Demonstrated experience managing a portfolio of accounts to ...

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

Dispute expertise: strong command of dispute/chargeback operations and governing regulations (e.g., Reg E, Reg Z, card network rules). * Operational fundamentals: quality measurement and controls ...

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

$180 - $240/hr

Dispute expertise: strong command of dispute/chargeback operations and governing regulations (e.g., Reg E, Reg Z, card network rules). * Operational fundamentals: quality measurement and controls ...

Cafe Valley Bakery

Accounts Receivable Specialist

Phoenix, AZ · Hybrid

$24 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Familiarity with chargebacks, promotions, and distributor billing, preferred. * Knowledge of EDI invoicing systems, preferred. Cafe Valley is an equal opportunity employer and is committed to ...

Burlington

Retail Store Management - New Store

Chandler, AZ

$67K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...

Macerich

AVP, Security

Phoenix, AZ · On-site

  • Retirement

  • PTO

Provide oversight and financial review of security invoices, expenses, and chargebacks to ensure cost control and contract compliance. Ensure compliance with applicable local, state, provincial, and ...

Macerich | Careers

AVP, Security

Phoenix, AZ · On-site

  • Retirement

  • PTO

Provide oversight and financial review of security invoices, expenses, and chargebacks to ensure cost control and contract compliance. * Ensure compliance with applicable local, state, provincial ...

EMCOR Group Inc

EMCOR Group, Inc.

Tolleson, AZ

$105K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... chargebacks to individual operating companies • Provide technical support and guidance to operating company and business unit IT personnel • Work with local IT resources and service providers to ...

EMCOR Group, Inc.

Telecomm/VoIP Manager

Tolleson, AZ · On-site +1

$105K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... chargebacks to individual operating companies • Provide technical support and guidance to operating company and business unit IT personnel • Work with local IT resources and service providers to ...

Macerich

AVP, Security

Phoenix, AZ · On-site

  • Retirement

  • PTO

Provide oversight and financial review of security invoices, expenses, and chargebacks to ensure cost control and contract compliance. * Ensure compliance with applicable local, state, provincial ...

EMCOR Group, Inc.

Telecomm/VoIP Manager

Tolleson, AZ · Remote

$105K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... for chargebacks to individual operating companies Provide technical support and guidance to operating company and business unit IT personnel Work with local IT resources and service providers to ...

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Showing results 21-40

All JobsChargeback JobsChargeback Jobs in Arizona

Chargeback information

See Arizona salary details

$13

$19

$27

How much do chargeback jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chargeback in Arizona is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.66 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the most commonly searched types of Chargeback jobs in Arizona?

The most popular types of Chargeback jobs in Arizona are:

What are popular job titles related to Chargeback jobs in Arizona?

For Chargeback jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Arizona look for?

The top searched job categories for Chargeback jobs in Arizona are:

Chargeback jobs near you
Infographic showing various Chargeback job openings in Arizona as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, and 5% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Customer Success Manager

Apriva

Phoenix, AZ • On-site

Other

Re-posted 11 days ago

Job description

Customer Success Manager

The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts — ISOs, ISVs, resellers, and enterprise merchants — and is accountable for operational success, retention, adoption, expansion signal generation, and customer health from go-live forward. This is a relationship-driven, payments-literate role that orchestrates Apriva's Professional Services, Support, Engineering, and Product teams on behalf of the customer; it is not a hands-on technical implementation role and it does not own new-logo sales or close expansion deals. The CSM is the customer's primary day-to-day advocate inside Apriva and the operational counterpart to Sales after the deal is signed.

Required Qualifications

  • 5–8 years of post-sales experience in Customer Success, Account Management, Service Delivery, or a comparable customer-facing role at a payments, fintech, or B2B SaaS company.
  • Working knowledge of the payments ecosystem: gateways, processors, acquirers, ISOs, ISVs, terminal/device certifications, and the economics of merchant payment processing.
  • Familiarity with industry standards and concepts: PCI DSS, P2PE, EMV (contact and contactless), tokenization, and unattended protocols such as MDB/ICP.
  • Understanding of merchant boarding workflows, settlement and funding cycles, reconciliation, interchange basics, and chargeback handling.
  • Demonstrated experience managing a portfolio of accounts to measurable retention and customer-health outcomes.
  • Comfort leading executive-level conversations, QBRs, and renewal discussions with senior business and technical stakeholders.
  • Strong technical literacy — able to read an integration spec, interpret API documentation at a high level, and follow an engineering escalation conversation — without serving as the hands-on implementer.
  • Proficiency with CRM and CS tooling (e.g., Salesforce, Gainsight, ChurnZero, HubSpot, or equivalent), ticketing systems, and standard productivity/reporting tools.
  • Bachelor's degree or equivalent practical experience.
  • Willingness to travel up to ~20% for customer meetings, QBRs, and industry events across Apriva's served regions.

Preferred Qualifications

  • Direct experience at a payment gateway, processor, acquirer, ISO/MSP, ISV, or terminal/device manufacturer (e.g., Stripe, Adyen, Fiserv, Worldpay, Global Payments, Shift4, Verifone, Ingenico, NCR Voyix, Toast, Square, Cantaloupe, Nayax, 365 Retail Markets).
  • Vertical experience in unattended/self-service payments (vending, micro-markets, kiosks, EV charging, parking), DEX telemetry, closed-loop processing (campus, military, employee ID), retail, mobility, or hospitality.
  • Hands-on familiarity with EMV certification workflows, processor migrations, or multi-MID enterprise deployments.
  • Experience working in a partner-led / channel-driven commercial model (ISOs, ISVs, resellers).
  • Multi-region account experience spanning the U.S., Canada, U.K., and/or Mexico, including awareness of region-specific scheme rules and processor landscapes.
  • CSM-relevant certifications (e.g., Gainsight CCSM, SuccessCOACHING, CSPN) or payments credentials (ETA CPP, PCIP).

Apriva is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Apply