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Chargeback Analyst Jobs in Arizona (NOW HIRING)

TruWest Credit Union

Senior Accountant

Tempe, AZ · On-site

$72K - $91K/yr

Responsible for analysis and reconciliation of specific general ledger accounts to include loans and shares, auto loan participations, and dealer chargebacks * Responsible for monthly recording and ...

TruWest Credit Union

Senior Accountant

Tempe, AZ · On-site

$72K - $91K/yr

Responsible for analysis and reconciliation of specific general ledger accounts to include loans and shares, auto loan participations, and dealer chargebacks * Responsible for monthly recording and ...

Branded Bills

Director, Fulfillment

Tempe, AZ · On-site

$80K - $90K/yr

Lead root cause analysis on fulfillment errors, chargebacks, or delays; implement corrective action plans Team Leadership & Development * Lead, coach, and develop a fulfillment team including ...

All JobsChargeback Analyst JobsChargeback Analyst Jobs in Arizona

Chargeback Analyst information

See Arizona salary details

$16

$27

$38

How much do chargeback analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chargeback analyst in Arizona is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.02 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 9% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $56,297 per year, or $27.1 per hour.

Analyst 3, Cust Contract Admin

Indotronix International Corporation

Tempe, AZ • On-site

$38.25 - $43.25/hr

Contractor

Posted 10 days ago

Job description

Analyst 3, Cust Contract Admin | Tempe, Arizona, United States [About the Role] Join our dynamic team in Tempe, AZ as an Analyst 3, Cust Contract Admin (Chargeback Resolution Analyst). In this crucial contractor position, you'll play a vital role in ensuring the accuracy of chargeback claims, sales tracing discrepancies, and direct pricing claims. With an engaging onsite schedule (Monday-Thursday) and remote flexibility on Fridays, this opportunity offers both professional growth and work-life balance. Potential for contract extension based on performance. [Responsibilities] - Review and resolve chargeback claims, sales tracing discrepancies, and direct pricing claims with precision. - Validate and research claim data, investigating discrepancies and exceptions thoroughly. - Communicate clearly with customers, distributors, and internal teams on claim statuses and resolutions. - Maintain meticulous claim documentation and organized records for audit readiness. - Generate detailed reports to identify trends and recurring issues for process improvement. - Leverage ERP systems, reporting tools, and Microsoft Office applications in daily operations. - Consistently meet productivity, quality, and service level goals. [Required Skills and Experience] - Bachelor's degree. - 5 years' experience, ideally in commercial contracting or chargeback operations. - Advanced proficiency in Microsoft Excel and related Microsoft Office applications. - Demonstrated analytical, organizational, and problem-solving strengths. - Excellent verbal and written communication abilities. [Preferred Skills] - Experience with SAP, AS400, Vistex, or Power BI. - Background in distributor, customer, or internal business partner collaboration. [Benefits] - Competitive pay rate: $38.25 to $43.25 per hour. - Hybrid work structure: Onsite Monday-Thursday, remote Friday. - Opportunities for contract extension and career advancement. - Exposure to leading ERP and reporting systems. - Fast-paced, collaborative, and supportive team environment. [How to Apply] Ready to become a key contributor in chargeback resolution and gain valuable experience with industry-leading systems? Apply now with your updated resume. First-round interviews are virtual; successful candidates will be invited for an in-person interview in Tempe, AZ.
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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