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Chargeback Jobs in Austin, TX (NOW HIRING)

Chargeback Associate

Austin, TX · On-site

$18.75 - $24.25/hr

What to Expect The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the ...

New

Senior Product Manager

Austin, TX · On-site

$120K - $185K/yr

Drive the chargeback management roadmap: dispute workflows, evidence submission, win-rate optimization, and merchant-facing tooling to reduce revenue leakage. * Partner with data science and payment ...

Senior Product Manager

Austin, TX · On-site

$120K - $185K/yr

What You'll Be Doing Fraud & Chargeback * Own Recurly's fraud detection and prevention product strategy -- building tools and integrations that reduce fraudulent transactions while minimizing ...

Retail Fulfillment Manager

Austin, TX · On-site

$100 - $125/hr

Own chargebacks and deductions: Investigate retailer deductions, dispute invalid charges, maintain a running log, and file claims with our 3PL when fulfillment errors result in chargebacks. * Manage ...

New

Financial Lead

Austin, TX · On-site

$100 - $125/hr

You will be accountable for DIR-aligned contractual legislative budgeting and forecasting, invoicing and chargeback, invoicing disputes, software procurement and license compliance, and financial ...

Financial Lead

Austin, TX · On-site

$88K - $115K/yr

You will be accountable for DIR-aligned contractual legislative budgeting and forecasting, invoicing and chargeback, invoicing disputes, software procurement and license compliance, and financial ...

Financial Lead

Austin, TX · On-site

$86K - $113K/yr

You will be accountable for DIR-aligned contractual legislative budgeting and forecasting, invoicing and chargeback, invoicing disputes, software procurement and license compliance, and financial ...

Financial Lead

Austin, TX · On-site

$86K - $113K/yr

You will be accountable for DIR-aligned contractual legislative budgeting and forecasting, invoicing and chargeback, invoicing disputes, software procurement and license compliance, and financial ...

Establish L1 ownership, cost center mapping, chargeback, allocation rules, budget thresholds, usage reporting, and Finance/Procurement operating reviews across AI products. Digital AI Nerve Center ...

EDI systems, retailer compliance standards, routing guides, chargeback management, and major account operational workflows. Demonstrated ability to build operational infrastructure in a fast-growth ...

Product Manager (Payments)

Austin, TX · On-site

$180K - $225K/yr

Monitor and improve key payment performance metrics--authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy--through rigorous data-driven experimentation. * Partner ...

Investigate and resolve customer deductions and chargebacks * Manage deductions related to pricing discrepancies, promotions/trade spend, returns, damages, shortages, and compliance penalties

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Chargeback information

See Austin, TX salary details

$14

$21

$28

How much do chargeback jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chargeback in Austin, TX is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.20 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are popular job titles related to Chargeback jobs in Austin, TX?

For Chargeback jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Austin, TX look for?

The top searched job categories for Chargeback jobs in Austin, TX are:

What cities near Austin, TX are hiring for Chargeback jobs?

Cities near Austin, TX with the most Chargeback job openings:

Infographic showing various Chargeback job openings in Austin, TX as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Chargeback Associate

Tesla

Austin, TX • On-site

$18.75 - $24.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

1st of 45 rated automakers


Job description

What to Expect

The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the Production parts quality.

What You'll Do
  • Process the non-conformant material from supplier quality issues
  • Maintain and control the non-conformant inventory on the designated location
  • Keep RTV inventory clean by investigation transaction history and executing required inventory chargebacks to vendors
  • Work with the resolution of contested or rejected chargebacks
  • Coordinate the shipment of goods back to supplier
  • Manage all return transactions including monitoring daily transactions for accuracy
  • Deal with sensitive information accordingly (Always double checked with higher management which information allowed to be shared)

What You'll Bring
  • Experience on Inventory control and non-conformant material management
  • Ability to handle multiple projects simultaneously
  • Intermediate Excel knowledge (large data analysis)
  • Good communication skills and have attention to detail and accuracy
  • Must be able to move around freely in the facility and lift samples up to 30 lbs.
  • Forklift certification
  • Must be able to work with phone and extensively with computer

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

What Tesla employees say

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Benefits

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