Chargeback Jobs in Austin, TX (NOW HIRING)

About the Role

Recurly is looking for a Senior Product Manager to own our Revenue Center product strategy and execution. You'll be responsible for the financial infrastructure that powers merchant trust - covering Fraud, Chargeback, Revenue Recognition (RevRec), and ERP integrations.

This is a high-ownership role. You will define and defend a bold product vision for the financial backbone of Recurly, work across engineering, finance, compliance, and go-to-market teams, and drive outcomes that give merchants the confidence to operate and grow at scale.

What You'll Be Doing

Fraud & Chargeback

• Own Recurly's fraud detection and prevention product strategy - building tools and integrations that reduce fraudulent transactions while minimizing friction for legitimate subscribers.
• Drive the chargeback management roadmap: dispute workflows, evidence submission, win-rate optimization, and merchant-facing tooling to reduce revenue leakage.
• Partner with data science and payment networks to continuously improve fraud signal quality and response automation.

Revenue Recognition & ERP Integrations

• Own Recurly's revenue recognition capabilities, ensuring merchants can accurately recognize subscription revenue in compliance with ASC 606 and IFRS 15.
• Build automated RevRec workflows that eliminate manual reconciliation for finance teams and reduce audit risk.
• Own the ERP integration strategy - defining how Recurly connects with major ERPs (NetSuite, Sage Intacct, QuickBooks, SAP, and others) to enable seamless financial data flows.
• Build a scalable, maintainable integration framework that reduces time-to-connect for new ERP partners and minimizes merchant implementation burden.
• Strategic Vision & Cross-Functional Execution
• Perform generative research on problem spaces across all six Revenue Center domains to ideate and prioritize customer-centric solutions.
• Own and defend theme-based product visions aligned to Recurly's strategic objectives. Deliver outcomes, not just outputs.
• Work cross-functionally with Engineering, Finance, Compliance, Legal, Marketing, Sales, and Customer teams to drive successful launches and go-to-market execution.

Requirements

Required

• 5+ years of product management experience at a B2B SaaS company, including taking products from 0-to-1.
• 2+ years owning products in one or more of: Fraud/Chargeback, Revenue Recognition, or ERP/financial integrations.
• Deep understanding of subscription billing models and the financial workflows that support them.
• Experience partnering with Finance, Compliance, and Legal stakeholders to build audit-ready, compliant product features.
• Strong written and verbal communication skills - you can drive clarity and influence at the C-suite level and tailor your message to any audience.
• Self-motivated, with a strong sense of ownership and a track record of driving outcomes independently.

Nice to Have

• Experience with ASC 606 / IFRS 15 revenue recognition requirements and building product features to support them.
• Hands-on experience building or managing ERP integrations (NetSuite, Sage Intacct, SAP, QuickBooks, etc.).
• Familiarity with payment network chargeback rules (Visa, Mastercard) and fraud tooling ecosystems.
• Experience with global tax compliance platforms (Avalara, Vertex, TaxJar, etc.).
• Revenue recognition is a plus.

Benefits

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Compensation range: $120,000.00 - $185,000.00 per year

Other perks may include:

401(k) Retirement Plan and company match

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.