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Chargeback Jobs in Austin, TX (NOW HIRING)

Process customer credits and chargebacks, the GOAL being to keep customer complaints at zero and satisfaction at 100% * Address customer complaints in a timely fashion * Manage customer cancellations ...

FINANCIAL ANALYST

Austin, TX · On-site

$65 - $95/hr

Monitor and control customer chargebacks and adjustments Ideal Candidate Profile * Bachelor's degree in Accounting, Finance, or related field * Minimum 3+ years of experience in accounting or finance

Monitor and control customer chargebacks and adjustments Ideal Candidate Profile * Bachelor's degree in Accounting, Finance, or related field * Minimum 3+ years of experience in accounting or finance

Monitor and control customer chargebacks and adjustments Ideal Candidate Profile * Bachelor's degree in Accounting, Finance, or related field * Minimum 3+ years of experience in accounting or finance

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... chargebacks and voided if a customer cancels during the initial cycle. For illustration only: ~100-150 active customers averaging two Specialists may generate ~$6,000-$9,000/month; ~200 customers ...

Staff Accountant - CPG

Austin, TX

$54K - $71K/yr

Research credits, deductions, chargebacks, and payment discrepancies * Maintain accurate vendor and customer accounting records Revenue amp; Cash Reconciliation * Reconcile revenue and payments ...

Track key merchant account metrics, including chargebacks and declines, ensuring alignment with the Payment Strategy. * Account Management : Follow up on Payment Strategy milestones and maximize MID ...

Track key merchant account metrics, including chargebacks and declines, ensuring alignment with the Payment Strategy. * Account Management : Follow up on Payment Strategy milestones and maximize MID ...

Track key merchant account metrics, including chargebacks and declines, ensuring alignment with the Payment Strategy. * Account Management : Follow up on Payment Strategy milestones and maximize MID ...

Provide cost allocation, chargeback, and showback reporting for shared capacity consumed across business units. * Develop and maintain administration runbooks, operational procedures, and supporting ...

Showing results 21-40

Chargeback information

See Austin, TX salary details

$14

$21

$28

How much do chargeback jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chargeback in Austin, TX is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.20 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are popular job titles related to Chargeback jobs in Austin, TX?

For Chargeback jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Austin, TX look for?

The top searched job categories for Chargeback jobs in Austin, TX are:

What cities near Austin, TX are hiring for Chargeback jobs?

Cities near Austin, TX with the most Chargeback job openings:

Infographic showing various Chargeback job openings in Austin, TX as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

eCommerce Order Specialist (8826)

Arnold Oil

Austin, TX • On-site

$20/hr

Full-time

Posted 5 days ago


Job description

Position Overview
The eCommerce Order Specialist will perform a wide variety of activities regarding online ordering, including but not limited to; processing online orders, fraud detection, customer follow-ups, returns processing, credit reviews, credit refunds, addressing shipping issues. The incumbent will have a passion for serving customers placing online orders, using professionalism to ensure a positive experience.
Primary Job Functions
The primary job functions include, but are not limited to:
  • Process new orders placed through the Arnold Oil Company eCommerce platform
  • Manage change orders when necessary
  • Manage the source of the orders (Distribution Center, Store Location, etc.)
  • Process all types of returns: General, defective, damaged
  • Ensure processes are in place for timely warehouse feedback, including resolution and communication with customer
  • Process customer credits and chargebacks, the GOAL being to keep customer complaints at zero and satisfaction at 100%
  • Address customer complaints in a timely fashion
  • Manage customer cancellations immediately
  • Process and handle all freight and any issues that may arise when shipping items.
  • Other tasks as assigned by management

Skill Requirements
The skill requirements include, but are not limited to:
  • Ability to thrive in a fast-paced by effectively managing orders and returns, providing excellent customer service
  • Excellent organizational and time management skills
  • Proactive approach to problem solving and process improvement
  • Ability to work independently and as part of a team
  • Proficient with use of Microsoft Office® programs (Excel, Outlook)
  • Strong written and verbal communication skills
  • Good understanding of and adherence to Company policies and procedures
  • Keen attention to detail
  • Must maintain regular and prompt attendance
  • Ability to maintain strong relationship with team members
  • Attitude that supports the Company's goals and values
  • Ability to read and write English
  • Must pass a physical, human performance evaluation and drug screening

Experience Requirements
Prior experience with eCommerce preferred, but not required
Education Requirements
High School Diploma or GED preferred
Certification Requirements
N/A
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