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Chargeback Analyst Jobs in Indiana (NOW HIRING)

Commercial Vehicle Group

Quality Engineer

Michigan City, IN

$70K - $90K/yr

Analyze trends in rejections, chargebacks, and warranty issues. Support supplier quality development and corrective action efforts. Quality Systems & Audits Maintain compliance with IATF 16949, ISO ...

Commercial Vehicle Group

Quality Engineer

Michigan City, IN · On-site

$70K - $90K/yr

... Analyze trends in rejections, chargebacks, and warranty issues. • Support supplier quality development and corrective action efforts. Quality Systems & Audits • Maintain compliance with IATF ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Indiana

Chargeback Analyst information

See Indiana salary details

$16

$27

$39

How much do chargeback analyst jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for chargeback analyst in Indiana is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $32.69 per hour, depending on experience, location, and employer.

What is a Chargeback Analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What jobs pay 500,000 a year in the US?

Chargeback analysts typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most roles in finance, technology, or healthcare with this income level are senior or executive positions.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools; certifications like Certified Fraud Examiner (CFE) can be advantageous. Gaining experience in finance, customer service, or fraud prevention can also improve job prospects in this role.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What is the role of a chargeback analyst?

A chargeback analyst is responsible for reviewing and investigating disputed transactions, identifying fraudulent activity, and working with banks and merchants to resolve chargebacks. They analyze transaction data, maintain records, and implement strategies to reduce chargeback rates, often using specialized software and industry knowledge. The role requires attention to detail and understanding of payment processing systems.

What are some common challenges faced by Chargeback Analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What Is a Chargeback Analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Chargeback Analyst, and why are they important?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
More about Chargeback Analyst jobs
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What job categories do people searching Chargeback Analyst jobs in Indiana look for? The top searched job categories for Chargeback Analyst jobs in Indiana are:
What are popular job titles related to Chargeback Analyst jobs in IN? For Chargeback Analyst jobs in IN, the most frequently searched job titles are:
Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Indiana as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.
DIA_Financial Analyst I_CO

DIA_Financial Analyst I_CO

CYNET SYSTEMS

Indianapolis, IN • On-site

$35/hr

Contractor

Posted 25 days ago

Job description

Job Overview:

Requirement/Must Have:

  • Bachelors degree in Accounting, Finance, or related field.
  • Typically has 3-4+ years of related accounting or financial experience.
  • Strong knowledge of Microsoft Excel & Word.
  • Excellent analytical and reporting skills, problem solving ability, and efficiency improvement mindset.
  • SAP Experience is preferred.
  • Contracting experience to understand terms and conditions.
  • Demonstrated ability in prioritizing multiple projects that are smaller in scope.
  • Comprehensive experience analyzing and solving business situations.
  • Ability to accomplish work through others.
  • End-to-end thinker who drives innovative improvements to business processes, systems, and behavior.
  • Ability to work independently and with teams that may include senior management.

Responsibilities:

  • As a member of FiCoE, you are accountable to deliver short-term financial targets while creating sustainable value in the long term.
  • Provide insights, enabling enterprise and functional outcomes through financial and business analysis, and steering and monitoring of holistic company performance.
  • Drive finance processes, delivering high quality and compliant financials required to support short and long-term planning, reporting, and decision-making.
  • Collaborate across the broader organization to co-create solutions that ensure broad and equitable access to diagnostics for patients and provide value to customers.
  • Collaborate with external stakeholders to retrieve data from external websites and systems.
  • Review and analyze chargeback submissions and identify potential issues to determine the validity of claims based on contract stipulations.
  • Provide external stakeholder insights explaining chargeback disputes and variances.
  • Collaborate with the contracts team to resolve and provide recommendations regarding contract and chargeback issues.
  • Support other team projects as needed.
  • Prepare monthly rejection and resubmission reports.
  • Document current processes at all times.
 

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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