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Dispute Analyst Jobs in Indiana (NOW HIRING)

621775 Dispute Research Analyst 12-month contract Indianapolis, IN - 3 days onsite The hours are between arrive 7:30 a.m. - 8:30 a.m. to 5 p.m. (Will work 8 hours with minimum 30 minutes lunch) There ...

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Research and analyze pricing and contract data. * Partner with key stakeholders, including the Strategic Deal Team, Corporate Credit, Master Data, and Order Fulfillment, to rectify disputed invoices.

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Experience supporting tax audits, examinations, or dispute resolution. * Demonstrated ability to research and interpret complex tax legislation and case law. * Strong analytical, problemsolving, and ...

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Dispute Analyst information

See Indiana salary details

$15

$26

$43

How much do dispute analyst jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for dispute analyst in Indiana is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $32.50 per hour, depending on experience, location, and employer.

What is a Dispute Analyst job?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a Dispute Analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the Dispute Analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

What are popular job titles related to Dispute Analyst jobs in Indiana? For Dispute Analyst jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Dispute Analyst jobs? Cities in Indiana with the most Dispute Analyst job openings:
Infographic showing various Dispute Analyst job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $55,234 per year, or $26.6 per hour.
Dispute Research Analyst

Dispute Research Analyst

Cynet Systems

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

We are looking for Dispute Research Analyst for our client in Indianapolis, IN

Job Title: Dispute Research Analyst

Job Location: Indianapolis, IN

Job Type: Contract

Job Overview:

Requirement/Must Have:

  • Bachelor's degree in finance, accounting, or related area study.
  • 3+ years of analytical experience.
  • Substantial Contract to Cash experience in SAP.

Responsibilities:

  • Research and analyze pricing and contract data.
  • Partner with key stakeholders, including the Strategic Deal Team, Corporate Credit, Master Data, and Order Fulfillment, to rectify disputed invoices.
  • Develop and understand contract components, including sales and service data.
  • Investigate and provide recommendations to resolve invoicing issues.
  • Maintain reporting and insights to ensure accurate root cause analysis.
  • Manage incoming email and other sources of customer disputes to ensure tracking and timely resolution.

Nice to Have:

  • Basic understanding of contracts.
  • Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals.
  • Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams.
  • Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes.
  • Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customers.
  • Comprehensive computer skills including advanced MS Excel & Google Suite.
  • Demonstrated sound judgment and decision-making.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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