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Card Services Manager Jobs (NOW HIRING)

NationsBenefits

Card Services Supervisor

Elkhart, IN · On-site

$16.25 - $20.25/hr

Card Services Specialist The Card Services Specialist plays a vital role in ensuring accurate and ... Fraud Management * Initiate card replacements when fraudulent activity is suspected and reported

Velocity Community Credit Union

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Card Services Coordinator

Palm Beach Gardens, FL · On-site

$18.75 - $23.75/hr

We are currently looking for a Card Services Coordinator. Duties include but are not limited to ... Identify potential or evolving fraud situations and report them to management. *Experience in a ...

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

IBC Bank

Card Services Specialist I

San Antonio, TX

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

Valley Bank

Senior Manager, Card Services

Clifton, NJ · On-site

... managing third party risk and service quality. * Serve as executive level subject matter expert for card systems, platforms, and products, providing guidance on card initiatives, enhancements, issue ...

Payactiv

Director of Card Services

Milpitas, CA

$130K - $150K/yr

Our app provides millions with financial services that help them avoid debt, manage their finances ... In this new role, as the Director of Card Services , you have a unique opportunity to join a ...

Payactiv

Director of Card Services

Milpitas, CA · On-site

Our app provides millions with financial services that help them avoid debt, manage their finances ... In this new role, as the Director of Card Services , you have a unique opportunity to join a ...

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Payactiv

Director of Card Services

Milpitas, CA · On-site

$130K - $150K/yr

Our app provides millions with financial services that help them avoid debt, manage their finances ... In this new role, as the Director of Card Services , you have a unique opportunity to join a ...

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All JobsCard Services Manager Jobs

Card Services Manager information

See salary details

$25.5K

$67.7K

$129K

How much do card services manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for card services manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Card Services Manager, and why are they important?

To thrive as a Card Services Manager, you need expertise in banking operations, card payment processing, and risk management, typically supported by a bachelor’s degree in finance or business. Familiarity with card management systems, payment processing platforms, and regulatory compliance tools is important, along with relevant certifications like Certified Payments Professional (CPP). Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These capabilities ensure efficient card operations, regulatory compliance, and high customer satisfaction in a fast-evolving financial services environment.

What are some typical challenges faced by a Card Services Manager, and how can they be addressed?

Card Services Managers often encounter challenges such as managing high transaction volumes, ensuring compliance with ever-changing regulations, and swiftly resolving customer disputes. Staying updated with payment industry trends and fostering strong relationships with internal teams like IT, compliance, and customer service are crucial for effective problem-solving. Proactive training, process optimization, and leveraging technology can help address these challenges while maintaining high standards of service and security.

What does a Card Services Manager do?

A Card Services Manager oversees the operations related to credit, debit, and ATM card services within a financial institution. Their responsibilities include managing card issuance, fraud prevention, transaction processing, and ensuring regulatory compliance. They also supervise staff, coordinate with vendors, and resolve customer issues related to card products. The goal is to provide efficient, secure, and customer-friendly card services while minimizing risk and maximizing operational efficiency.

What is the difference between Card Services Manager vs Credit Analyst?

AspectCard Services ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CAMS or CTP often preferredBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentBanking or financial institutions, managing customer accounts and card operationsFinancial institutions, analyzing credit data to assess risk
Employer & Industry UsageUsed in banks, credit card companies, financial servicesCommon in banks, lending firms, credit bureaus
Search & Comparison IntentUnderstanding roles in card management and customer serviceAssessing creditworthiness and risk analysis

The Card Services Manager focuses on managing card operations, customer accounts, and service quality, while the Credit Analyst evaluates credit data to determine lending risk. Both roles require financial knowledge and work within banking or financial institutions, but they serve different functions in the credit process.

More about Card Services Manager jobs
What cities are hiring for Card Services Manager jobs? Cities with the most Card Services Manager job openings:
What are the most commonly searched types of Card Services jobs? The most popular types of Card Services jobs are:
What states have the most Card Services Manager jobs? States with the most job openings for Card Services Manager jobs include:
What job categories do people searching Card Services Manager jobs look for? The top searched job categories for Card Services Manager jobs are:
Card Services Manager jobs near you
Infographic showing various Card Services Manager job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $67,658 per year, or $32.5 per hour.
Card Services Supervisor

Card Services Supervisor

NationsBenefits

Elkhart, IN • On-site

$16.25 - $20.25/hr

Other

Posted 8 days ago

NationsBenefits rating

6.5

Company rating: 6.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

292nd of 437 rated business services

Job description

Card Services Specialist

The Card Services Specialist plays a vital role in ensuring accurate and timely processing of card-related transactions and member support activities. This position requires strong attention to detail, sound judgment, and the ability to work effectively in a fast-paced remote environment.

Primary Responsibilities
  • Reimbursement Processing
  • Review and process manual and automated reimbursement requests.
  • Validate reimbursement requests to ensure eligibility based on client specific guidelines.
  • Ensure all reimbursements are supported by appropriate documentation.
  • Verify account status prior to processing adjustments, including handling of closed or restricted cards in accordance with established manual procedures.
  • Process manual reimbursements in designated systems with a high degree of accuracy and attention to detail.
  • Prevent duplicate or erroneous payments by performing thorough account and transaction reviews prior to issuance.
  • Follow defined procedures for handling special cases, including partial reimbursements, adjustments, and escalated claims.
  • Ensure timely processing of reimbursements in alignment with service level agreements (SLAs)
  • Fraud Management
  • Initiate card replacements when fraudulent activity is suspected and reported
  • Conduct thorough investigations of reported fraud cases, including reviewing transaction history, account behavior patterns, and supporting documentation
  • Process fraud claims and ensure proper documentation is maintained in accordance with company policies and audit requirements
  • Ensure timely reimbursement of eligible fraudulent transactions in accordance with company guidelines and regulatory requirements
  • Maintain detailed documentation of fraud cases and outcomes.
  • Wallet Transfers
  • Process and monitor wallet-to-wallet transfers.
  • Verify member identity and account status before executing transfers.
  • Troubleshoot transfer issues and ensure secure completion.
  • Transaction Review
  • Review transactions detail for accuracy and completeness per call center request.
  • Identify and correct errors or inconsistencies in transaction data.
  • Provide feedback to improve transaction workflows and system efficiency to internal team.
  • Card Status Updates
  • Manage card activation, suspension, and closure requests.
  • Communicate status changes to internal departments.
  • Ensure all updates are accurately reflected across systems.
Skill Requirements
  • Ability to work well under pressure while maintaining accuracy and professionalism.
  • Strong independent work ethic and capacity to exercise excellent judgment in resolving operational and member-related issues.
  • Excellent verbal and written communication skills with a focus on clarity and empathy.
  • Proven ability to navigate multiple systems simultaneously to ensure precise case resolution.
  • High level of integrity and commitment to confidentiality in handling sensitive member information.
  • Experience in financial services, card operations, or customer support preferred.
Qualifications and Education Requirements
  • 8+ years Contact Center experience required, preferably in the Health Care industry.
  • Proficient in technologies related to contact center operations preferred (XNET, CRM, UKG, Panviva).
  • Highly Proficient in Excel, Word and Adobe applications.

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