1

Card Services Manager Jobs in Indiana (NOW HIRING)

Position: Health Services Manager Division: Gary Health Department NATURE OF WORK: Under the ... Current CPR card from the American Heart Association or Red Cross, two years of experience in ...

Store Manager

Indianapolis, IN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... card services. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower allstore managers to use their customer service and sales skills to the fullest, and we celebrate their ...

Store Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... card services. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate ...

Store Manager

Indianapolis, IN

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail. * Prioritizing ...

Store Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... card services. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate ...

Store Manager

Indianapolis, IN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail. * Prioritizing ...

Store Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... card services. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate ...

Store Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... card services. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate ...

Store Manager

Indianapolis, IN · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail. * Prioritizing ...

next page

Showing results 1-20

Card Services Manager information

See Indiana salary details

$24.3K

$64.4K

$122.8K

How much do card services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for card services manager in Indiana is $64,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Card Services Manager, and why are they important?

To thrive as a Card Services Manager, you need expertise in banking operations, card payment processing, and risk management, typically supported by a bachelor’s degree in finance or business. Familiarity with card management systems, payment processing platforms, and regulatory compliance tools is important, along with relevant certifications like Certified Payments Professional (CPP). Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These capabilities ensure efficient card operations, regulatory compliance, and high customer satisfaction in a fast-evolving financial services environment.

What are some typical challenges faced by a Card Services Manager, and how can they be addressed?

Card Services Managers often encounter challenges such as managing high transaction volumes, ensuring compliance with ever-changing regulations, and swiftly resolving customer disputes. Staying updated with payment industry trends and fostering strong relationships with internal teams like IT, compliance, and customer service are crucial for effective problem-solving. Proactive training, process optimization, and leveraging technology can help address these challenges while maintaining high standards of service and security.

What does a Card Services Manager do?

A Card Services Manager oversees the operations related to credit, debit, and ATM card services within a financial institution. Their responsibilities include managing card issuance, fraud prevention, transaction processing, and ensuring regulatory compliance. They also supervise staff, coordinate with vendors, and resolve customer issues related to card products. The goal is to provide efficient, secure, and customer-friendly card services while minimizing risk and maximizing operational efficiency.

What is the difference between Card Services Manager vs Credit Analyst?

AspectCard Services ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CAMS or CTP often preferredBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentBanking or financial institutions, managing customer accounts and card operationsFinancial institutions, analyzing credit data to assess risk
Employer & Industry UsageUsed in banks, credit card companies, financial servicesCommon in banks, lending firms, credit bureaus
Search & Comparison IntentUnderstanding roles in card management and customer serviceAssessing creditworthiness and risk analysis

The Card Services Manager focuses on managing card operations, customer accounts, and service quality, while the Credit Analyst evaluates credit data to determine lending risk. Both roles require financial knowledge and work within banking or financial institutions, but they serve different functions in the credit process.

What are popular job titles related to Card Services Manager jobs in Indiana?

For Card Services Manager jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Card Services Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,381 per year, or $31 per hour.

$18.90 - $25.99/hr

Full-time

Posted 9 days ago


Job description

POSITION TITLE: Card Services Specialist
REPORTS TO: Card Services amp; ITM Operations Manager
PAY GRADE: 7
DEPARTMENT: Internal Operations
FLSA STATUS: Non-Exempt (Paid Hourly)
LOCATION: Hybrid, 7101 East 56th Street, Indianapolis, IN, 46226
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU’s vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
The Card Specialist maintains the clerical duties of the Credit Union’s debit and credit card programs, approves and processes disputes for debit card transactions, completing new card setups, and handling member inquiries.
ESSENTIAL DUTIES:
  • Deliver the exceptional member experience during all interactions with potential members, members, coworkers, internal members and vendors
  • Performs daily processing of Debit Card requests including but not limited to:
    • Process debit card disputes within regulatory timelines, including filing chargebacks, and insurance notices.
    • Analyzes customer account activity, including ATM transactions, VISA debit authorization and settlements to determine whether fraudulent, unauthorized or other misuse of an account has occurred in order to limit the organization’s exposure to loss and protect a legitimate customer account balance.
    • Notify fraud prevention group of dispute trends.
    • Communicates with members as needed to follow up on debit disputes.
  • Performs daily processing of Credit Card requests including but not limited to:
    • New credit card onboarding – new card setup
    • Balance transfers
    • Account maintenance
    • Researching and responding to member service calls
  • Daily review of reports for both validation and reconciliation of previous day’s work for accuracy and risk management
  • Supports Card Services amp; ITM Operations Manager in the setup and testing of credit card promotions
  • Manages card inventory, including card BIN management, bulk card renewal, instant issue cardstock, and monthly inventory review. Places orders for rush-order cards and international card holders
  • Manage cards which are returned undeliverable to the Credit Union by logging, notifying members, and destroying cards as required
  • Creates and maintains procedures ensuring compliance with visa rules and regulations
  • Serves as a backup for the weekly cash orders and balancing of the credit unions ITMs
  • Participates in training for retail teams and branch visits
  • Performs other duties as commensurate with the position.
REQUIRED BACKGROUND:
  • High School graduate or equivalent
  • 1-year experience with a Credit Union (or Financial Institution) member account processing is preferred
  • Strong verbal and written communication skills. Strong interpersonal and customer service skills. Ability to be resourceful, perceptive and persuasive when solving problems. Displays, diplomacy, patience and tact when dealing with members and staff
  • Detail oriented with ability to adapt quickly in a fast-paced environment
  • Good organizational skills. Ability to concentrate, exercise judgement amp; be a creative thinker
  • Must have the ability to effectively work with a variety of personalities, backgrounds and experience levels
  • Must be proficient in use of Microsoft Office products, specifically Word, Excel and PowerPoint
  • Ability to properly handle sensitive information is imperative
ADA REQUIREMENTS
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.