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Card Services Manager Jobs (NOW HIRING)

Card Services Manager Neenah, Wisconsin, United States About the Job MJK Connections is partnering with our client, Community First Credit Union on this exciting new role with a great team! Purpose:

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

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Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

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General Purpose The Card Services Specialist works within Alpine Bank's Card Services, working with ... Strong planning, time management and follow up skills, to ensure bank's needs are met by end of day.

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Card Services Manager information

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$25.5K

$67.7K

$129K

How much do card services manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for card services manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Card Services Manager, and why are they important?

To thrive as a Card Services Manager, you need expertise in banking operations, card payment processing, and risk management, typically supported by a bachelor’s degree in finance or business. Familiarity with card management systems, payment processing platforms, and regulatory compliance tools is important, along with relevant certifications like Certified Payments Professional (CPP). Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These capabilities ensure efficient card operations, regulatory compliance, and high customer satisfaction in a fast-evolving financial services environment.

What are some typical challenges faced by a Card Services Manager, and how can they be addressed?

Card Services Managers often encounter challenges such as managing high transaction volumes, ensuring compliance with ever-changing regulations, and swiftly resolving customer disputes. Staying updated with payment industry trends and fostering strong relationships with internal teams like IT, compliance, and customer service are crucial for effective problem-solving. Proactive training, process optimization, and leveraging technology can help address these challenges while maintaining high standards of service and security.

What does a Card Services Manager do?

A Card Services Manager oversees the operations related to credit, debit, and ATM card services within a financial institution. Their responsibilities include managing card issuance, fraud prevention, transaction processing, and ensuring regulatory compliance. They also supervise staff, coordinate with vendors, and resolve customer issues related to card products. The goal is to provide efficient, secure, and customer-friendly card services while minimizing risk and maximizing operational efficiency.

What is the difference between Card Services Manager vs Credit Analyst?

AspectCard Services ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CAMS or CTP often preferredBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentBanking or financial institutions, managing customer accounts and card operationsFinancial institutions, analyzing credit data to assess risk
Employer & Industry UsageUsed in banks, credit card companies, financial servicesCommon in banks, lending firms, credit bureaus
Search & Comparison IntentUnderstanding roles in card management and customer serviceAssessing creditworthiness and risk analysis

The Card Services Manager focuses on managing card operations, customer accounts, and service quality, while the Credit Analyst evaluates credit data to determine lending risk. Both roles require financial knowledge and work within banking or financial institutions, but they serve different functions in the credit process.

More about Card Services Manager jobs
What cities are hiring for Card Services Manager jobs? Cities with the most Card Services Manager job openings:
What are the most commonly searched types of Card Services jobs? The most popular types of Card Services jobs are:
What states have the most Card Services Manager jobs? States with the most job openings for Card Services Manager jobs include:
Card Services Manager

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Description

Headquartered in Lewiston, Maine, Dirigo Federal Credit Union is a profitable and fast-growing community credit union. We're a member-first, community-driven organization committed to supporting our members with personalized service to help them with their financial goals. 


The Card Services Manager is a hands-on leadership role, that directs the daily operations of the Card Service department. This includes oversight of all card programs, ensuring operational accuracy and regulatory compliance, and providing exceptional member service.  


Key responsibilities include: 

Be the go-to expert on systems, policies and procedures related to card services

Manage account research, escalated disputes and service issues, member and internal support, and operational reporting

Resolve member needs and concerns with professionalism, empathy, and accuracy

Identify enhancements in daily operations to ensure accuracy, consistency, and improved member experience

Oversee the installation and implementation of department-related operating systems and enhancements

Provide coaching, training, and performance feedback to card service department staff to elevate performance and align operations with organizational goals

Ensure consistent delivery of high-quality member service and operational excellence


What you'll bring:

3 - 5 years of similar or related experience; supervisory experience preferred

A significant level of trust and diplomacy, as this position has extensive personal contact with members, and can be of a sensitive nature

Excellent communication, problem solving, and interpersonal skills

Ability to lead, motivate, and support a team

Strong understanding of financial regulations, project management, and vendor management


Position details:

This is a full-time role, on-site at our Lewiston Operations Center

This role is eligible for our remote benefit (1 day/week)

The Card Services Manager reports to our Chief Operations Officer, and has two direct reports

Why join Dirigo:

Supportive and adaptive leadership, with room for growth within a mission-driven organization

We embrace the "people helping people" philosophy of credit unions, and are united by making a difference within the lives of our members and communities

Benefits include health/dental/vision insurances, retirement plans, disability coverage, and HSA contributions for enrolled participants

PTO begins as 22 days, with 11 paid holidays