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Card Services Manager Jobs in Texas (NOW HIRING)

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

TIB, N.A.

Senior Card Finance Analyst

Dallas, TX · On-site

$84K - $105K/yr

Manages the operational accounting functions to include month-end close, journal entries, research & analysis, and financial reporting related to the card services division. * Manages the ...

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Card Services Manager information

See Texas salary details

$23.8K

$63K

$120.2K

How much do card services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for card services manager in Texas is $63,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $86,200.00 per year, depending on experience, location, and employer.

What does a Card Services Manager do?

A Card Services Manager oversees the operations related to credit, debit, and ATM card services within a financial institution. Their responsibilities include managing card issuance, fraud prevention, transaction processing, and ensuring regulatory compliance. They also supervise staff, coordinate with vendors, and resolve customer issues related to card products. The goal is to provide efficient, secure, and customer-friendly card services while minimizing risk and maximizing operational efficiency.

What are the key skills and qualifications needed to thrive as a Card Services Manager, and why are they important?

To thrive as a Card Services Manager, you need expertise in banking operations, card payment processing, and risk management, typically supported by a bachelor’s degree in finance or business. Familiarity with card management systems, payment processing platforms, and regulatory compliance tools is important, along with relevant certifications like Certified Payments Professional (CPP). Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These capabilities ensure efficient card operations, regulatory compliance, and high customer satisfaction in a fast-evolving financial services environment.

What are some typical challenges faced by a Card Services Manager, and how can they be addressed?

Card Services Managers often encounter challenges such as managing high transaction volumes, ensuring compliance with ever-changing regulations, and swiftly resolving customer disputes. Staying updated with payment industry trends and fostering strong relationships with internal teams like IT, compliance, and customer service are crucial for effective problem-solving. Proactive training, process optimization, and leveraging technology can help address these challenges while maintaining high standards of service and security.

What is the difference between Card Services Manager vs Credit Analyst?

AspectCard Services ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CAMS or CTP often preferredBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentBanking or financial institutions, managing customer accounts and card operationsFinancial institutions, analyzing credit data to assess risk
Employer & Industry UsageUsed in banks, credit card companies, financial servicesCommon in banks, lending firms, credit bureaus
Search & Comparison IntentUnderstanding roles in card management and customer serviceAssessing creditworthiness and risk analysis

The Card Services Manager focuses on managing card operations, customer accounts, and service quality, while the Credit Analyst evaluates credit data to determine lending risk. Both roles require financial knowledge and work within banking or financial institutions, but they serve different functions in the credit process.

What are the most commonly searched types of Card Services jobs in Texas?

The most popular types of Card Services jobs in Texas are:

What are popular job titles related to Card Services Manager jobs in Texas?

For Card Services Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Card Services Manager jobs in Texas look for?

The top searched job categories for Card Services Manager jobs in Texas are:

What cities in Texas are hiring for Card Services Manager jobs?

Cities in Texas with the most Card Services Manager job openings:

Card Services Manager jobs near you
Infographic showing various Card Services Manager job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,034 per year, or $30.3 per hour.

Card Services Specialist

Texas Tech Credit Union

Lubbock, TX • On-site

Other

Posted 9 days ago

Job description

Card Services Specialist

Lubbock Main Office - Lubbock, TX 79409 End Date 08/20/2026

Overview

Position Type Full Time Job Shift Day Education Level High School Diploma/GED Travel Percentage Negligible Category Banking

Description

The Card Services Specialist provides operational support for Texas Tech Credit Union's debit card, credit card, digital wallet, and instant issuance programs. The position is responsible for day-to-day card administration, fraud case management, operational research, dispute support, exception processing, member and employee support, quality assurance activities, and program execution. The Specialist serves as a subject matter expert for card operations and supports the Card Services Manager in implementing strategic initiatives, product enhancements, reporting requests, and program improvements.

Duties & Responsibilities

  • Uphold and promote Texas Tech Credit Union's core values of Trust, Respect, Excellence, Kindness, and Stewardship.
  • Deliver exceptional service to members and employees, ensuring all interactions are professional, accurate, and member focused.
  • Respond to member and employee inquiries via phone, email, and service ticketing systems.
  • Perform daily review and maintenance of card exceptions, card maintenance queues, and operational reports.
  • Administer card inventory, instant issuance inventory, card ordering processes, and card replacement activities.
  • Monitor card program operational workflows to ensure timely completion, accuracy, and compliance.
  • Research and resolve card processing exceptions and transaction posting discrepancies.
  • Assist with settlement balancing, card network reconciliations, and operational reporting activities.
  • Support digital wallet enrollment, token management, and related member support activities.
  • Serve as an operational subject matter expert and escalation resource for card-related issues such as debit card and credit card inquiries, card functionality, card declines, account access issues, digital wallet concerns, and transaction-related questions.
  • Assist with employee and member education on card features, benefits, digital wallet services, and security practices.
  • Monitor card issuance activity, research returned cards, contact members with outdated contact information, and coordinate reissuance and delivery when necessary.
  • Investigate fraud alerts, unconfirmed fraud cases, compromised card reports, and suspicious card activity. Contact members, document findings, maintain case records, and take appropriate action to mitigate card-related fraud risk.
  • Assist with compromised card reissuance and account protection measures.
  • Partner with Fraud Prevention and other internal teams to resolve fraud-related incidents, identify recurring fraud trends or control concerns, and escalate significant losses or emerging risks to the Card Services Manager.
  • Process and support debit card and credit card disputes, chargebacks, representments, and related documentation in accordance with regulatory and network requirements.
  • Maintain operational procedures, job aids, and process documentation while recommending updates and improvements to the Card Services Manager.
  • Perform quality assurance reviews of card servicing activities to ensure consistency, accuracy, compliance, and member service standards.
  • Identify operational risks, control deficiencies, processing errors, and workflow improvement opportunities.
  • Assist with audits, examinations, compliance reviews, and information requests related to card services operations.
  • Support implementation of card program enhancements, system upgrades, product launches, testing efforts, operational readiness activities, and post-implementation issue tracking as directed by the Card Services Manager.
  • Assist with employee training and onboarding related to card products, procedures, and operational processes.
  • Participate in departmental meetings, training sessions, and professional development opportunities.
Qualifications

Skills & Qualifications

  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Minimum of 2 years of experience in a financial institution, preferably in card services, card operations, disputes, fraud support, or customer support role.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and customer service skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Understanding of debit and credit card operations, including issuance, activation, transaction processing, disputes, fraud alerts, card maintenance, instant issuance, and digital wallet support.
  • Familiarity with compliance and regulatory requirements in the financial industry.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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