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Card Services Jobs (NOW HIRING)

NuMark Credit Union

Card Services Specialist I

Joliet, IL · On-site

$23 - $26/hr

As a Card Services Specialist , you will play a key role in supporting NuMark Credit Union's card services and back-office operations. This position is responsible for assisting with debit and credit ...

LAFCU

Card Services Manager

Lansing, MI · On-site

To oversee aspects of the Card Services department and card programs, ensuring operational excellence, regulatory compliance, fraud mitigation, and an exceptional member experience. This role ...

LAFCU

Card Services Manager

Lansing, MI · On-site

Description To oversee aspects of the Card Services department and card programs, ensuring operational excellence, regulatory compliance, fraud mitigation, and an exceptional member experience. This ...

NuMark Credit Union

Card Services Specialist I

Joliet, IL · On-site

$23 - $26/hr

As a Card Services Specialist , you will play a key role in supporting NuMark Credit Union's card services and back-office operations. This position is responsible for assisting with debit and credit ...

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How much do card services jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for card services in the United States is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.96 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in Card Services?

Professionals in Card Services typically handle tasks such as processing card applications, investigating and resolving disputed transactions, monitoring accounts for fraudulent activity, and assisting customers with card-related issues. They may also collaborate with fraud prevention teams, IT support, and other departments to ensure seamless service delivery. The role often involves balancing administrative work with direct customer interaction, requiring both technical accuracy and strong interpersonal skills. This dynamic environment offers the opportunity to develop expertise in payment technology and customer support while contributing to the integrity and security of financial services.

What are the key skills and qualifications needed to thrive in the Card Services position, and why are they important?

To excel in Card Services, you need strong analytical skills, attention to detail, and a solid understanding of financial products and payment processing systems, often supported by a background in banking or finance. Familiarity with card management platforms, fraud detection tools, and customer relationship management (CRM) software is typically required. Exceptional communication, problem-solving abilities, and a commitment to customer service set top performers apart. These skills are crucial for ensuring secure transactions, quick resolution of account issues, and a positive customer experience in a highly regulated environment.

What is a Card Services job?

A Card Services job involves handling credit, debit, and prepaid card transactions, account maintenance, and customer support. Employees in this role assist customers with card activations, disputes, lost or stolen cards, and account inquiries. They may also work with fraud prevention teams to ensure secure transactions. Strong attention to detail and customer service skills are essential in this position.

More about Card Services jobs
What cities are hiring for Card Services jobs? Cities with the most Card Services job openings:
What are the most commonly searched types of Card Services jobs? The most popular types of Card Services jobs are:
What states have the most Card Services jobs? States with the most job openings for Card Services jobs include:
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Card Services jobs near you
Infographic showing various Card Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,655 per year, or $24.4 per hour.

Card Services Specialist

ORNL Federal Credit Union

Oak Ridge, TN

Full-time

Posted 10 days ago

Job description

The Card Services Specialist serves as a key representative of all areas within Card Services, including both credit and debit card servicing. This role is responsible for delivering exceptional support through the use of multiple servicing platforms, including Visa DPS, Falcon, Symitar, Velera, and Salesforce. As a subject matter expert, the Card Services Specialist provides guidance and support to front-line staff while also interacting directly with members to resolve inquiries and issues efficiently and professionally.

Essential Functions and Responsibilities: 

  • Serves as a primary point of contact within the areas of card services all aspects of credit cards, and debit card servicing. This role answers phones, assists callers with general card questions and issues, processes service ticket events within set SLA's, and responds to department emails.
  • Assists with the research and balancing of several department GL accounts.
  • Serves as a backup to others within the department ensuring critical functions are completed in a timely manner.
  • Assists management with projects and process improvement design and testing.
  • Performs other job-related duties as assigned.

Work Experience:

  • Minimum 3 years financial services experience to include assisting members with debit and credit card servicing is required.
  • Experience in credit and debit card operations and regulations in preferred. 

Education: 

  • High School Diploma or GED is required.
  • Associates degree in a business related field is preferred.

 Other Skills Required:

  • Must possess strong collaborative problem-solving skills and strong communication skills.
  • Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization. 
  • Must be able to work with little to no direct supervision. 
  • Must possess good data analysis skills. 
  • Must have ability to prioritize demands. 
  • Must have high proficiency with Microsoft 365. 

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