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Hourly Debit Card Dispute Jobs (NOW HIRING)

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $28.92/hr

Accurately and efficiently review and process Credit, Debit, and ATM card transaction dispute ... Pay Transparency The anticipated starting hourly range for this role is $16.82 - $28.92 This ...

OakStar Bank

Debit Card Disputes Specialist

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Essential Duties Receive, review, and process debit card dispute claims submitted by customers or internal departments. Gather required documentation from cardholders, branches, and merchants to ...

Heartland Bank and Trust Company

$21.49 - $24.54/hr

Provide clear and concise debit dispute decisions within established guidelines. * Complete ... Monitor daily card order transmissions for errors and enter rush cards into CPI system. Other ...

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Hourly Debit Card Dispute information

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$14

$22

$30

How much do hourly debit card dispute jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hourly debit card dispute in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Hourly Debit Card Dispute vs Hourly Customer Service Representative?

AspectHourly Debit Card DisputeHourly Customer Service Representative
Primary RoleHandling disputes related to debit card transactionsAssisting customers with inquiries and support
Required SkillsKnowledge of banking policies, dispute resolutionCommunication, problem-solving, customer service
Work EnvironmentBank branches, online dispute platformsCall centers, retail stores, remote
CertificationsBanking or financial certifications optionalCustomer service training often preferred

While both roles involve customer interaction, the Hourly Debit Card Dispute focuses on resolving transaction issues related to debit cards, requiring specific banking knowledge. The Hourly Customer Service Representative handles broader customer inquiries, emphasizing communication skills. Understanding these differences helps job seekers identify the right position based on their skills and interests.

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Hourly Debit Card Dispute jobs near you
Infographic showing various Hourly Debit Card Dispute job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 49% Full Time, 45% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Debit Card Dispute Associate

Landmark Credit Union

Brookfield, WI • On-site

Full-time

Posted 22 days ago

Landmark Credit Union rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
NATURE AND SCOPE
Reports to the Manager, Debit Disputes. Reviews and processes debit card disputes in accordance with REG E and Visa chargeback rights. Assists in fraud detection and mitigation in other delivery channels including, but not limited to, point of sale and e-commerce. Reviews and analyzes accounts and customer situations that may require specialized resolution.
REQUIREMENTS
1. High school diploma or equivalent, and a minimum one year financial industry experience with managing REG E claims and the chargeback process required.
2. Experience or ability to gain proficiency in all programs and systems used for this job.
3. Proficiency in dealing with customer issues in both a routine and complex environment.
4. Must have the ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
5. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
6. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
PRINCIPAL ACCOUNTABILITIES
1. Processes daily debit card claims to ensure compliance. Determines if claim is authorized or unauthorized and responds appropriately.
2. Works with merchants, branch staff and/or members to gather information as needed to make determinations on disputes.
3. Contacts cardholders to verify if transactions are valid. Responds to all calls, emails, and other correspondence to answer questions and resolve issues with disputes.
4. Drafts and sends notice to member indicating a provisional credit applied to their account while the dispute investigation takes place.
5. Tracks fraudulent transactions through fraud management system, and includes involved dollar amounts to show how much fraud was exposed, lost and/or prevented.
6. Conducts external research to ensure truthfulness of dispute claims, when needed.
7. Performs other duties as assigned.
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