ZipRecruiter

Log In

1

Credit Card Services Jobs (NOW HIRING)

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

This could require additional communication with Payroll and the Legal Department. * Follow up on transaction-related disputes or potential fraud detected by the Credit Card Service Provider

OnPath Credit Union

Card Services Manager

Metairie, LA

$58K - $73K/yr

At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role ... We are looking for a Card Services Manager to join our team! The salary range for this position is ...

Alpine Bank

Card Services Specialist

Grand Junction, CO · On-site

$18 - $23/hr

General Purpose The Card Services Specialist works within Alpine Bank's Card Services, working with ... Issues debit and credit cards based on customer needs and Alpine Bank's debit and credit card ...

LAFCU

Card Services Manager

Lansing, MI · On-site

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

Avnet

Credit Card Specialist

Richfield, OH · On-site

Provides strong customer service to Credit Card customers, Sales, Sales support and Credit. Principal Responsibilities * Review and releases Credit Card Orders * Manages and gains credit card ...

next page

Showing results 1-20

All JobsCredit Card Services Jobs

Credit Card Services information

See salary details

$12

$23

$32

How much do credit card services jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for credit card services in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is credit card services?

Credit Card Services refer to a range of financial services provided by banks, credit unions, and other financial institutions related to credit cards. These services include issuing credit cards, processing payments, managing accounts, handling disputes, and providing customer support for cardholders. Credit Card Services also involve fraud detection, credit limit management, and rewards programs. They play a crucial role in helping individuals and businesses manage transactions, build credit history, and access short-term financing.

What are the key skills and qualifications needed to thrive in credit card services, and why are they important?

To thrive in Credit Card Services, you need a solid understanding of financial products, customer account management, and regulatory compliance, often supported by a degree in finance or business. Familiarity with customer relationship management (CRM) software, payment processing systems, and fraud detection tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are vital soft skills for engaging customers and resolving issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction, minimizing risk, and maintaining the integrity of financial operations.

What are some common challenges faced by professionals working in credit card services, and how can they be effectively managed?

Professionals in Credit Card Services often encounter challenges such as handling high call volumes, resolving complex customer disputes, and staying updated with regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and an ability to stay calm under pressure. Many teams provide ongoing training and support to help employees navigate these situations and foster a collaborative environment where team members can share best practices. Adapting to new technologies and maintaining a customer-centric approach are key to success in this role.

What is the difference between Credit Card Services vs Credit Card Processors?

AspectCredit Card ServicesCredit Card Processors
Primary RoleProvides customer support, account management, and fraud prevention for credit card usersHandles the technical processing of credit card transactions between merchants and banks
CredentialsCustomer service skills, industry certificationsTechnical knowledge, payment processing certifications
Work EnvironmentOffice settings, customer support centersData centers, technical support environments
Industry UsageFinancial institutions, credit card companiesPayment networks, merchant services providers

Credit Card Services focus on customer support and account management, while Credit Card Processors handle the technical transaction processing. Both roles are essential in the credit card industry but serve different functions.

More about Credit Card Services jobs

What states have the most Credit Card Services jobs?

States with the most job openings for Credit Card Services jobs include:

What job categories do people searching Credit Card Services jobs look for?

The top searched job categories for Credit Card Services jobs are:

Credit Card Services jobs near you
Infographic showing various Credit Card Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Card Services Specialist

Lubbock, TX • On-site

Texas Tech Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about Texas Tech Credit Unionexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Card Services Specialist

Lubbock Main Office - Lubbock, TX 79409 End Date 08/20/2026

Overview

Position Type Full Time Job Shift Day Education Level High School Diploma/GED Travel Percentage Negligible Category Banking

Description

The Card Services Specialist provides operational support for Texas Tech Credit Union's debit card, credit card, digital wallet, and instant issuance programs. The position is responsible for day-to-day card administration, fraud case management, operational research, dispute support, exception processing, member and employee support, quality assurance activities, and program execution. The Specialist serves as a subject matter expert for card operations and supports the Card Services Manager in implementing strategic initiatives, product enhancements, reporting requests, and program improvements.

Duties & Responsibilities

  • Uphold and promote Texas Tech Credit Union's core values of Trust, Respect, Excellence, Kindness, and Stewardship.
  • Deliver exceptional service to members and employees, ensuring all interactions are professional, accurate, and member focused.
  • Respond to member and employee inquiries via phone, email, and service ticketing systems.
  • Perform daily review and maintenance of card exceptions, card maintenance queues, and operational reports.
  • Administer card inventory, instant issuance inventory, card ordering processes, and card replacement activities.
  • Monitor card program operational workflows to ensure timely completion, accuracy, and compliance.
  • Research and resolve card processing exceptions and transaction posting discrepancies.
  • Assist with settlement balancing, card network reconciliations, and operational reporting activities.
  • Support digital wallet enrollment, token management, and related member support activities.
  • Serve as an operational subject matter expert and escalation resource for card-related issues such as debit card and credit card inquiries, card functionality, card declines, account access issues, digital wallet concerns, and transaction-related questions.
  • Assist with employee and member education on card features, benefits, digital wallet services, and security practices.
  • Monitor card issuance activity, research returned cards, contact members with outdated contact information, and coordinate reissuance and delivery when necessary.
  • Investigate fraud alerts, unconfirmed fraud cases, compromised card reports, and suspicious card activity. Contact members, document findings, maintain case records, and take appropriate action to mitigate card-related fraud risk.
  • Assist with compromised card reissuance and account protection measures.
  • Partner with Fraud Prevention and other internal teams to resolve fraud-related incidents, identify recurring fraud trends or control concerns, and escalate significant losses or emerging risks to the Card Services Manager.
  • Process and support debit card and credit card disputes, chargebacks, representments, and related documentation in accordance with regulatory and network requirements.
  • Maintain operational procedures, job aids, and process documentation while recommending updates and improvements to the Card Services Manager.
  • Perform quality assurance reviews of card servicing activities to ensure consistency, accuracy, compliance, and member service standards.
  • Identify operational risks, control deficiencies, processing errors, and workflow improvement opportunities.
  • Assist with audits, examinations, compliance reviews, and information requests related to card services operations.
  • Support implementation of card program enhancements, system upgrades, product launches, testing efforts, operational readiness activities, and post-implementation issue tracking as directed by the Card Services Manager.
  • Assist with employee training and onboarding related to card products, procedures, and operational processes.
  • Participate in departmental meetings, training sessions, and professional development opportunities.
Qualifications

Skills & Qualifications

  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Minimum of 2 years of experience in a financial institution, preferably in card services, card operations, disputes, fraud support, or customer support role.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and customer service skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Understanding of debit and credit card operations, including issuance, activation, transaction processing, disputes, fraud alerts, card maintenance, instant issuance, and digital wallet support.
  • Familiarity with compliance and regulatory requirements in the financial industry.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Apply