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Credit Card Services Jobs (NOW HIRING)

OnPath Credit Union

Card Services Manager

Metairie, LA

$58K - $73K/yr

At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role ... We are looking for a Card Services Manager to join our team! The salary range for this position is ...

LAFCU

Card Services Manager

Lansing, MI · On-site

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

Robert Half

Card Services Manager

Brighton, MI · On-site

$90K - $100K/yr

Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. * Guide and develop the card services team by ...

Bank Iowa

Credit Card Specialist

West Des Moines, IA · On-site

Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone. Core Responsibilities * Manage daily credit card operations for both consumer ...

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Credit Card Services information

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How much do credit card services jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for credit card services in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is credit card services?

Credit Card Services refer to a range of financial services provided by banks, credit unions, and other financial institutions related to credit cards. These services include issuing credit cards, processing payments, managing accounts, handling disputes, and providing customer support for cardholders. Credit Card Services also involve fraud detection, credit limit management, and rewards programs. They play a crucial role in helping individuals and businesses manage transactions, build credit history, and access short-term financing.

What are some common challenges faced by professionals working in credit card services, and how can they be effectively managed?

Professionals in Credit Card Services often encounter challenges such as handling high call volumes, resolving complex customer disputes, and staying updated with regulatory changes. Managing these challenges requires strong communication skills, attention to detail, and an ability to stay calm under pressure. Many teams provide ongoing training and support to help employees navigate these situations and foster a collaborative environment where team members can share best practices. Adapting to new technologies and maintaining a customer-centric approach are key to success in this role.

What are the key skills and qualifications needed to thrive in credit card services, and why are they important?

To thrive in Credit Card Services, you need a solid understanding of financial products, customer account management, and regulatory compliance, often supported by a degree in finance or business. Familiarity with customer relationship management (CRM) software, payment processing systems, and fraud detection tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are vital soft skills for engaging customers and resolving issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction, minimizing risk, and maintaining the integrity of financial operations.

What is the difference between Credit Card Services vs Credit Card Processors?

AspectCredit Card ServicesCredit Card Processors
Primary RoleProvides customer support, account management, and fraud prevention for credit card usersHandles the technical processing of credit card transactions between merchants and banks
CredentialsCustomer service skills, industry certificationsTechnical knowledge, payment processing certifications
Work EnvironmentOffice settings, customer support centersData centers, technical support environments
Industry UsageFinancial institutions, credit card companiesPayment networks, merchant services providers

Credit Card Services focus on customer support and account management, while Credit Card Processors handle the technical transaction processing. Both roles are essential in the credit card industry but serve different functions.

More about Credit Card Services jobs
What states have the most Credit Card Services jobs? States with the most job openings for Credit Card Services jobs include:
What job categories do people searching Credit Card Services jobs look for? The top searched job categories for Credit Card Services jobs are:
Credit Card Services jobs near you
Infographic showing various Credit Card Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Card Services Specialist

ORNL Federal Credit Union

Oak Ridge, TN

Full-time

Posted 11 days ago

Job description

The Card Services Specialist serves as a key representative of all areas within Card Services, including both credit and debit card servicing. This role is responsible for delivering exceptional support through the use of multiple servicing platforms, including Visa DPS, Falcon, Symitar, Velera, and Salesforce. As a subject matter expert, the Card Services Specialist provides guidance and support to front-line staff while also interacting directly with members to resolve inquiries and issues efficiently and professionally.

Essential Functions and Responsibilities: 

  • Serves as a primary point of contact within the areas of card services all aspects of credit cards, and debit card servicing. This role answers phones, assists callers with general card questions and issues, processes service ticket events within set SLA's, and responds to department emails.
  • Assists with the research and balancing of several department GL accounts.
  • Serves as a backup to others within the department ensuring critical functions are completed in a timely manner.
  • Assists management with projects and process improvement design and testing.
  • Performs other job-related duties as assigned.

Work Experience:

  • Minimum 3 years financial services experience to include assisting members with debit and credit card servicing is required.
  • Experience in credit and debit card operations and regulations in preferred. 

Education: 

  • High School Diploma or GED is required.
  • Associates degree in a business related field is preferred.

 Other Skills Required:

  • Must possess strong collaborative problem-solving skills and strong communication skills.
  • Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization. 
  • Must be able to work with little to no direct supervision. 
  • Must possess good data analysis skills. 
  • Must have ability to prioritize demands. 
  • Must have high proficiency with Microsoft 365. 

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