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Remote Debit Card Dispute Jobs (NOW HIRING)

UMB Financial

Consumer Card Product Manager

The Consumer Card Product group manages consumer credit and debit card solutions for the Bank ... However, the remote location must be within the US. How you will spend your time: * Develop ...

UMB Financial

Consumer Card Product Manager

OR · On-site +1

The Consumer Card Product group manages consumer credit and debit card solutions for the Bank ... However, the remote location must be within the US. How you will spend your time: * Develop ...

Velera

Settlement Resolutions Representative

$16.50 - $22.25/hr

Minimum 2 years' experience in a credit/debit card environment, with focus on dispute, fraud, and general knowledge of the card industry required. * Minimum 2 years customer service experience ...

Blossom

Project Manager, Card Program Implementations

FL · On-site

$85K - $100K/yr

Lead end-to-end implementation of credit union card program initiatives - new credit, debit, and ... Guide credit union clients in adapting card operations, dispute workflows, and member-facing ...

Sunbit

Director, Card Operations

Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... Debit card and network expansion opportunities Vendor & Network Management * Own strategic ...

Sunbit

Director, Card Operations

Los Angeles, CA · Remote

Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... Debit card and network expansion opportunities Vendor & Network Management * Own strategic ...

Sunbit

Director, Card Operations

Los Angeles, CA

Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... Debit card and network expansion opportunities Vendor & Network Management * Own strategic ...

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Investigate claims and process debit, credit, or denial adjustments as appropriate. * Research and ...

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... Investigate claims and process debit, credit, or denial adjustments as appropriate. * Research and ...

System One

Product Strategist

Vienna, VA · Remote

$124K - $160K/yr

Candidates will work a hybrid schedule, onsite 3 days a week (2 days remote). We are able to work ... Experience in debit, credit, payments, or card-based programs, including vendor or merchant ...

System One

Product Strategist

Vienna, VA · Remote

$124K - $160K/yr

Candidates will work a hybrid schedule, onsite 3 days a week (2 days remote). We are able to work ... Experience in debit, credit, payments, or card-based programs, including vendor or merchant ...

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Remote Debit Card Dispute information

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How much do remote debit card dispute jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote debit card dispute in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What is a remote debit card dispute?

A Remote Debit Card Dispute job involves reviewing and processing customer disputes related to unauthorized or incorrect debit card transactions. Employees in this role analyze transaction details, follow regulatory guidelines, and communicate with customers to resolve disputes efficiently. They may also work with financial institutions and merchants to investigate claims and ensure compliance with banking regulations. This position is typically performed remotely, requiring strong attention to detail, problem-solving skills, and knowledge of fraud prevention.

What are the typical daily responsibilities of a remote debit card dispute specialist?

As a Remote Debit Card Dispute specialist, your daily tasks typically include reviewing and investigating debit card transaction disputes, communicating with cardholders to gather necessary information, and documenting case details in internal systems. You’ll apply bank policies and industry regulations to determine outcomes, contact merchants or payment networks as needed, and resolve cases within set timeframes. Collaboration with fraud prevention teams and customer service representatives is common, ensuring a seamless process for customers. Efficient time management and attention to detail are crucial for handling multiple disputes simultaneously and delivering timely resolutions.

What are the key skills and qualifications needed to thrive in the remote debit card dispute position, and why are they important?

To thrive as a Remote Debit Card Dispute specialist, you need a background in banking or financial services, strong analytical skills, and attention to detail, often supported by experience in customer service or fraud prevention. Familiarity with banking software, case management tools, and dispute resolution platforms like Visa Resolve Online or Mastercard Dispute Manager is highly valued. Excellent communication, problem-solving abilities, and adaptability are important soft skills for managing sensitive customer situations remotely. These capabilities ensure efficient, accurate resolution of card disputes and maintain customer trust in a virtual environment.

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Remote Debit Card Dispute jobs near you
Infographic showing various Remote Debit Card Dispute job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Payment Dispute Specialist

Camden National Bank

Auburn, ME • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Camden National Bank rating

6.6

Company rating: 6.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

144th of 174 rated banks

Job description

Live here. Play here. Bank here. Work here.
If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.
Get to know us:
  • We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities.
  • We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
  • Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
  • We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Position Summary:
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card network operating rules, Bank policies, and regulatory requirements. This position is responsible for reviewing dispute claims, gathering supporting documentation, processing provisional and final credits, managing chargebacks and recoveries, and ensuring disputes are resolved accurately and within required timeframes. The Payment Dispute Specialist works closely with internal stakeholders, Fraud Mitigation, Deposit Operations, and other business partners to deliver positive customer experiences while helping mitigate fraud losses. The position identifies potential fraud trends or concerns for escalation to senior team members and management.
Essential Duties and Responsibilities:
  • Receive, review, investigate, and process payment dispute claims submitted through branch, customer care center, digital, and written channels.
  • Resolve disputes across multiple payment types including debit card, Zelle, and emerging payment channels.
  • Determine dispute eligibility and adjudicate claims in accordance with applicable regulations, network rules, and Bank policies
  • Conduct investigations involving unauthorized transactions, fraud claims, ATM transactions, duplicate transactions, and card-present/card-not-present activity.
  • Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
  • Monitor and manage dispute case timelines to ensure compliance with regulatory, network, and internal service-level requirements.
  • Process provisional credits, final credits, debits, adjustments, recoveries, and related account transactions within established timelines.
  • Submit, manage, and respond to chargebacks, representments, pre-arbitration, and arbitration cases through applicable payment networks.
  • Utilize dispute management, card processing, and fraud monitoring systems to accurately manage dispute cases and support resolution activities.
  • Identify, monitor, and escalate high-risk fraud disputes, significant loss events, and emerging fraud trends to management as appropriate.
  • Support branches and customer service representatives in researching and resolving dispute-related inquiries
  • Monitor activity for potential Bank Secrecy Act (BSA), Anti-Money Laundering (AML), or suspicious activity reporting requirements and escalate concerns in accordance with established procedures.
  • Perform all duties in accordance with regulatory requirements, the Bank's Risk Management Framework, and applicable policies and standards.

Basic Qualifications:
  • 2+ years of banking or related experience
  • High school diploma or equivalent required
  • Proficient with Microsoft Office suite (Excel, Word, Powerpoint)

Preferred Qualifications:
  • Experience with debit card dispute processing systems and chargeback platforms
  • Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution
  • Knowledge of Regulation E dispute requirements
  • Experience with Centrix Dispute Tracking System
  • Experience with Visa, Jack Henry, and Pulse networks
  • Associate or bachelor's degree in business, finance, accounting, or related field

Skills and Abilities:
  • Strong understanding of debit card transaction processing and payment networks
  • Ability to independently make sound decisions, exercise good judgment, and maintain confidentiality
  • Working knowledge of debit card, ATM, Zelle, and other electronic payment channels
  • Strong investigative, analytical, and problem-solving abilities
  • Ability to identify fraud patterns and recommend preventative solutions
  • Excellent attention to detail, organization and documentation skills
  • Ability to interpret regulations, operating rules, and procedural requirements
  • Ability to manage multiple priorities while meeting strict regulatory deadlines
  • Ability to meet established productivity, accuracy, quality assurance, and regulatory compliance standards
  • Strong written and verbal communication skills

The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or to equalize peak work periods to balance workloads.
We encourage candidates to consult with their Talent Partner throughout the recruiting process to better understand how their experience aligns with the role, as well as details on compensation and our total rewards offerings. The prospective range of pay we will offer to a successful applicant to this position is $18.00-$23.40, which represents a good faith estimate of what we expect to offer at the time of posting based on the role's responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank's discretion, and shall depend on the applicant's experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.
Our comprehensive total rewards package offers something for everyone!
  • Robust medical, dental, and vision insurance packages
  • Generous time off, including paid federal holidays and paid day off for your birthday
  • 401(k) retirement savings plan
  • Tuition reimbursement, professional development, and career growth opportunities
  • Employee assistance program
  • Comprehensive wellness program

Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!
We are guided and inspired by our Core Values:
  • Honesty and Integrity above all else
  • Trust built on fairness
  • Service that creates remarkable experiences
  • Responsibility to use our resources for the greater good
  • Excellence through hard work and lifelong learning
  • Diversity realized through inclusion and respect

Equal Opportunity Employer
Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.
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