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Remote Debit Card Dispute Jobs (NOW HIRING)

UMB Financial

Consumer Card Product Manager

OR · On-site +1

The Consumer Card Product group manages consumer credit and debit card solutions for the Bank ... However, the remote location must be within the US. How you will spend your time: * Develop ...

Nymbus, Inc.

Card Fraud Specialist

$50K - $55K/yr

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team ... with dispute activity and money movement, ensuring accurate accounting of credits, debits ...

Nymbus, Inc.

Card Fraud Specialist

Jacksonville, FL · Remote

$50K - $55K/yr

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team ... with dispute activity and money movement, ensuring accurate accounting of credits, debits ...

Lively

Payment Operations Manager

$105K - $135K/yr

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come ... Serve as the primary point of contact for all debit card operations, addressing inquiries and ...

Playbook

Customer Support Representative

$20K - $35K/yr

Respond to and resolve customer support tickets via Intercom * Assist with credit card dispute ... Comfortable working independently in a remote, async-first environment * Detail-oriented ...

Southern First Bank

Virtual Experience Banker I

Greenville, SC · On-site +1

$18 - $22/hr

Support clients with consumer and business online banking, debit card, ACH, wires, password reset, and disputes. * Manage end to end dispute process. * Support client money movement activities which ...

Sunbit

Director, Card Operations

Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... Debit card and network expansion opportunities Vendor & Network Management * Own strategic ...

Sunbit

Director, Card Operations

Los Angeles, CA · On-site +1

Remote (Las Vegas or California highly preferred) Reports To: VP, Strategy and Operations The ... Debit card and network expansion opportunities Vendor & Network Management * Own strategic ...

RemX

Be Seen First

Remote Legal Administrative Assistant

Chicago, IL · Remote

$23/hr

Paid weekly (Direct Deposit or ATM Debit Card available) * Access to health benefits and retirement plan * A personal recruiter to help with job searches and assistance when at work! * FREE ONLINE ...

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How much do remote debit card dispute jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote debit card dispute in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Remote Debit Card Dispute specialist?

As a Remote Debit Card Dispute specialist, your daily tasks typically include reviewing and investigating debit card transaction disputes, communicating with cardholders to gather necessary information, and documenting case details in internal systems. You’ll apply bank policies and industry regulations to determine outcomes, contact merchants or payment networks as needed, and resolve cases within set timeframes. Collaboration with fraud prevention teams and customer service representatives is common, ensuring a seamless process for customers. Efficient time management and attention to detail are crucial for handling multiple disputes simultaneously and delivering timely resolutions.

What is a Remote Debit Card Dispute job?

A Remote Debit Card Dispute job involves reviewing and processing customer disputes related to unauthorized or incorrect debit card transactions. Employees in this role analyze transaction details, follow regulatory guidelines, and communicate with customers to resolve disputes efficiently. They may also work with financial institutions and merchants to investigate claims and ensure compliance with banking regulations. This position is typically performed remotely, requiring strong attention to detail, problem-solving skills, and knowledge of fraud prevention.

What are the key skills and qualifications needed to thrive in the Remote Debit Card Dispute position, and why are they important?

To thrive as a Remote Debit Card Dispute specialist, you need a background in banking or financial services, strong analytical skills, and attention to detail, often supported by experience in customer service or fraud prevention. Familiarity with banking software, case management tools, and dispute resolution platforms like Visa Resolve Online or Mastercard Dispute Manager is highly valued. Excellent communication, problem-solving abilities, and adaptability are important soft skills for managing sensitive customer situations remotely. These capabilities ensure efficient, accurate resolution of card disputes and maintain customer trust in a virtual environment.

More about Remote Debit Card Dispute jobs
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Remote Debit Card Dispute jobs near you
Infographic showing various Remote Debit Card Dispute job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 4% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.
Debit Card Dispute Specialist

Debit Card Dispute Specialist

First American Bank

Melrose Park, IL • On-site, Remote

$24.04 - $26.92/hr

Full-time

Posted 7 days ago

Job description


First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.
The Debit Card Dispute Specialist hourly (non-exempt) position investigates and resolves debit card and Zelle disputes by researching and monitoring cases to ensure Regulation E compliance, reviewing chargeback statuses, and handling unposted cardholder items. Additionally, this position monitors a variety of reports and performs general research tasks related to debit card operations.
DUTIES & RESPONSIBILITES
  • Investigate and resolve debit card disputes by researching and monitoring cases while ensuring Regulation E compliance is met. Review reports for chargeback statuses. Research cardholder unposted items and prepare checks as needed.
  • Comply with REG E, MasterCard rules, Network rules, and internal policies and procedures.
  • Process Zelle dispute claims. Ensure claims are processed according to all policies, procedures, and regulatory requirements.
  • Prepare the MasterCard Billing Reports (MCB).
  • Prepare end-of-the-month status reports.
  • Monitor the Account Data Compromise alerts. Warm cards that were reissued due to the alerts.
  • Perform general research tasks related to debit card operations as needed.
  • Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS
  • High school diploma or equivalent required.
  • Minimum one year of experience in banking or bank-related field required.
  • Previous experience in debit/credit card operations and balancing/account reconciliation preferred.
  • Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
  • Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
  • Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
  • Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
  • Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
  • Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
  • Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
  • Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required.
  • Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
  • Punctuality is required to maintain First American Bank's customer service standards.

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