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Remote Debit Card Dispute Jobs (NOW HIRING)

Ampcus

Connex Software Engineer

Milwaukee, WI · Remote

Ampcus Inc. is a certified global provider with a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title:

Astra

Product Lead, Payments

$140K - $225K/yr

About Astra Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers,

Nymbus, Inc.

Fraud Analyst

ABOUT THIS JOB: Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today's digital marketplace. At Nymbus, we believe when you set off on

Nymbus, Inc.

Fraud Analyst

Jacksonville, FL · Remote

ABOUT THIS JOB: Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today's digital marketplace. At Nymbus, we believe when you set off on

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How much do remote debit card dispute jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote debit card dispute in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Remote Debit Card Dispute specialist?

As a Remote Debit Card Dispute specialist, your daily tasks typically include reviewing and investigating debit card transaction disputes, communicating with cardholders to gather necessary information, and documenting case details in internal systems. You’ll apply bank policies and industry regulations to determine outcomes, contact merchants or payment networks as needed, and resolve cases within set timeframes. Collaboration with fraud prevention teams and customer service representatives is common, ensuring a seamless process for customers. Efficient time management and attention to detail are crucial for handling multiple disputes simultaneously and delivering timely resolutions.

What is a Remote Debit Card Dispute job?

A Remote Debit Card Dispute job involves reviewing and processing customer disputes related to unauthorized or incorrect debit card transactions. Employees in this role analyze transaction details, follow regulatory guidelines, and communicate with customers to resolve disputes efficiently. They may also work with financial institutions and merchants to investigate claims and ensure compliance with banking regulations. This position is typically performed remotely, requiring strong attention to detail, problem-solving skills, and knowledge of fraud prevention.

What are the key skills and qualifications needed to thrive in the Remote Debit Card Dispute position, and why are they important?

To thrive as a Remote Debit Card Dispute specialist, you need a background in banking or financial services, strong analytical skills, and attention to detail, often supported by experience in customer service or fraud prevention. Familiarity with banking software, case management tools, and dispute resolution platforms like Visa Resolve Online or Mastercard Dispute Manager is highly valued. Excellent communication, problem-solving abilities, and adaptability are important soft skills for managing sensitive customer situations remotely. These capabilities ensure efficient, accurate resolution of card disputes and maintain customer trust in a virtual environment.

More about Remote Debit Card Dispute jobs
What cities are hiring for Remote Debit Card Dispute jobs? Cities with the most Remote Debit Card Dispute job openings:
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What job categories do people searching Remote Debit Card Dispute jobs look for? The top searched job categories for Remote Debit Card Dispute jobs are:
Remote Debit Card Dispute jobs near you
Infographic showing various Remote Debit Card Dispute job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Director - Government Payment (Prepaid)

Flagstar Bank

Remote

Full-time

Medical, Dental, Vision, Life

Posted 22 days ago

Job description

Position Title
Director - Government Payment (Prepaid)
Location
Nationwide, MI 48098
Job Summary
The Director - Government Payment is responsible for the Prepaid Debit Card and Digital Disbursement programs which are instrumental to the Bank obtaining large government business contracts with various state & federal government entities. Responsible for the P & L of the Prepaid Card & digital disbursement programs. Also responsible for the timely review & submission of various government Request for Proposals and such other types of business requests and partnering with Government Banking colleagues on fostering the growth of the services available in this program. The Government Banking - Senior Manager works with various groups throughout the Bank in order to obtain support for the ongoing maintenance and support of prepaid and digital disbursement programs. This includes onboarding new government clients to the program, supporting government programs such as those requested by the US Treasury or various state entities. Works with various outside vendors and card associations to engage them in order to build and maintain the necessary infrastructure to support the prepaid programs, digital disbursement and other programs needed to support the Bank's commitment to our government customers
Job Responsibilities:
JOB RESPONSIBILITIES
  • Oversee all aspects of prepaid debit card and digital disbursement programs, ensuring alignment with client objectives and contractual requirements.
  • Manages various projects in support of the onboarding of new clients and US Treasury programs and federal agencies.
  • Negotiates with Government Agencies & Departments in various services that are offered by the Bank directly and/or through our partner vendors to provide Banking services as well as payment solutions programs to them for their constituents.
  • Partner with the Program Manager - Prepaid and Digital Disbursement to manage and maintain operational relationships with external program managers and card networks.
  • Uses consultative "Team" approach along with counterparties from our vendor to respond to RFP's and to solicit new payment programs using available or new payment solutions.
  • Builds communication channels with various levels of Government Agencies & Department Heads in order to build awareness of the Bank's payment solutions as a success story in which they can participate.
  • Responsible for Team achieving business goals, including: relationships within the US Government and other critical clients as assigned.
  • Establishes Team & individual goals, approves tracking & communication flow for Dept. while ensuring that all contractual commitments to clients are being met.
  • Reviews RFP's and oversees Bank's response and approves proposals before submission to the Sr Director-Institutional Banking Solutions for final approval.
  • Travels to offsite meetings with prospects & clients as required, and /or to visit with remote staff as needed.
  • Oversees tracking of program information and reporting.
  • Develops and recommends enhancements to workflows to create efficiencies.
  • Ensures that necessary resources are available to conduct the Department's business.
  • Oversees interdepartmental interactions with internal departments and vendors to ensure services are meeting clients' needs and escalate opportunities for enhancements needed to remain competitive.
  • Uses independent judgement and discretion to make decisions.
  • Analyzes and resolves problems.
  • May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS
Required Qualifications:
  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
  • Minimum experience required: 12+ years of prior payments/banking experience with extensive client contact.

Preferred Qualifications:
  • Education level preferred: Undergraduate Degree (4 years or equivalent) Business or related field.

Job Competencies:
  • Comprehensive knowledge of payments and banking products and services.
  • Excellent communication, management, interpersonal and leadership skills.
  • Computer literacy in variety of programs including Word, Excel, PowerPoint and selected Fiserv banking software applications.
  • Strong relationship management and business development/sales skills.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
  • Ability to work remotely and to travel to customer locations as needed.
  • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer
We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Pay Range
$142,031.25 - $258,813.00
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.

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