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Remote Debit Card Dispute Jobs in Minnesota (NOW HIRING)

Remote Debit Card Dispute information

What are the typical daily responsibilities of a remote debit card dispute specialist?

As a Remote Debit Card Dispute specialist, your daily tasks typically include reviewing and investigating debit card transaction disputes, communicating with cardholders to gather necessary information, and documenting case details in internal systems. You’ll apply bank policies and industry regulations to determine outcomes, contact merchants or payment networks as needed, and resolve cases within set timeframes. Collaboration with fraud prevention teams and customer service representatives is common, ensuring a seamless process for customers. Efficient time management and attention to detail are crucial for handling multiple disputes simultaneously and delivering timely resolutions.

What is a remote debit card dispute?

A Remote Debit Card Dispute job involves reviewing and processing customer disputes related to unauthorized or incorrect debit card transactions. Employees in this role analyze transaction details, follow regulatory guidelines, and communicate with customers to resolve disputes efficiently. They may also work with financial institutions and merchants to investigate claims and ensure compliance with banking regulations. This position is typically performed remotely, requiring strong attention to detail, problem-solving skills, and knowledge of fraud prevention.

What are the key skills and qualifications needed to thrive in the remote debit card dispute position, and why are they important?

To thrive as a Remote Debit Card Dispute specialist, you need a background in banking or financial services, strong analytical skills, and attention to detail, often supported by experience in customer service or fraud prevention. Familiarity with banking software, case management tools, and dispute resolution platforms like Visa Resolve Online or Mastercard Dispute Manager is highly valued. Excellent communication, problem-solving abilities, and adaptability are important soft skills for managing sensitive customer situations remotely. These capabilities ensure efficient, accurate resolution of card disputes and maintain customer trust in a virtual environment.

What are the most commonly searched types of Debit Card Dispute jobs in Minnesota? The most popular types of Debit Card Dispute jobs in Minnesota are:
What are popular job titles related to Remote Debit Card Dispute jobs in Minnesota? For Remote Debit Card Dispute jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Debit Card Dispute jobs in Minnesota look for? The top searched job categories for Remote Debit Card Dispute jobs in Minnesota are:
Infographic showing various Remote Debit Card Dispute job openings in Minnesota as of August 2026, with employment types broken down into 4% Internship, 80% Full Time, 12% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Product Owner, Optum Bank - Remote

UnitedHealth Group

Eden Prairie, MN • Remote

$91K - $163K/yr

Full-time

Retirement

Posted 2 days ago

New


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.


Optum Bank as a Product Owner, where you will play a pivotal role in building intuitive and seamless financial services experiences. By integrating customer-centric design principles with industry-leading financial services best practices, you will support both consumers and providers throughout the healthcare landscape. As healthcare undergoes significant transformation, delivering user-friendly financial solutions that empower consumers and providers to focus on care delivery, while effectively managing their financial roles, is essential to overall wellbeing. In this position, you will engage across multiple organizational levels, leveraging deep expertise in product management and financial services to drive meaningful impact.


You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.


Primary Responsibilities:

  • Define features, requirements, and leverage agile product management principles as you create financial products and offerings that are simple, intuitive, and meet complex healthcare financial services needs 
  • Work with a broad matrix of stakeholders including, treasury, finance, credit, underwriters, engineering, and other business stakeholders through ideation, specification, design, test, launch, and deployment
  • Provide input to partners and stakeholders on projects and planning activities such as impact identification, defining prioritization, efforts required and developing solutions
  • Capture requirements, prioritize features, support UAT activities, and oversee delivery of functionalities and products roadmap
  • Manage external vendors and associated delivery of enhancements, backlog and defects
  • Anticipates customer needs and proactively develops solutions to meet them


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3 years of experience in core banking platforms, transaction processing (e.g. ACH, wires, debit card) and banking regulations
  • 3 years product ownership experience, with advanced understanding of agile product development methodologies
  • 3 years of experience with financial services products, applications, and banking systems 
  • 3 years of experience with SLDC tools such as aha, Jira, confluence
  • 3 years of experience in applications systems with a high proficiency in product requirements gathering and documentation  
  • Knowledge and experience with technical solutions (Batch Processes, APIs, Kafka Events)
  • Proven ability to organize a backlog of clearly defined user stories that are effectively prioritized to meet targeted delivery dates


Preferred Qualifications:

  • Experience with Web/Portal projects. (Experience creating Wireframe) 
  • Experience with SaaS solutions 
  • Experience in Quality Assurance, UAT Testing


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.


Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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