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Card Services Jobs in Texas (NOW HIRING)

FCCU

Card Services Lead

Houston, TX · On-site

$22/hr

First Community is looking for a Card Services Lead for our Copperfield headquarters (NW Houston). The lead will be responsible for supervising and directing card services personnel, ensuring ...

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

TIB, N.A.

Senior Card Finance Analyst

Farmers Branch, TX · On-site

$84K - $105K/yr

We take great care to maintain a commitment to excellence and personalized service. We are ... Assists in annual forecasting related to the Card Services division. REQUIREMENTS / DESIRED ...

FedEx

Services Product Manager

Plano, TX · On-site

The Manager, Client Mail Services is a strategic leadership role responsible for the overall direction, profitability, resilience, and management of the Enterprise Team. The position focuses on high ...

AaraTechnologies Inc

BUSINESS ANALYST

Texas City, TX · On-site

This role focuses on gathering requirements, documenting user stories, and supporting Agile delivery for card services. You will work closely with business stakeholders, technology teams, and vendors.

City of Leander

Accounting Specialist I

Leander, TX · On-site

$52K - $62K/yr

Merchant Card Services includes monthly merchant card statements and recording appropriate fees. Develop and maintain a Vendor Point of Contact Log for all services coordinated by the Finance ...

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Card Services information

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$15

$22

$38

How much do card services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for card services in Texas is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.18 per hour, depending on experience, location, and employer.

What is a card services?

A Card Services job involves handling credit, debit, and prepaid card transactions, account maintenance, and customer support. Employees in this role assist customers with card activations, disputes, lost or stolen cards, and account inquiries. They may also work with fraud prevention teams to ensure secure transactions. Strong attention to detail and customer service skills are essential in this position.

What does a card services do?

Professionals in Card Services typically handle tasks such as processing card applications, investigating and resolving disputed transactions, monitoring accounts for fraudulent activity, and assisting customers with card-related issues. They may also collaborate with fraud prevention teams, IT support, and other departments to ensure seamless service delivery. The role often involves balancing administrative work with direct customer interaction, requiring both technical accuracy and strong interpersonal skills. This dynamic environment offers the opportunity to develop expertise in payment technology and customer support while contributing to the integrity and security of financial services.

What are the key skills and qualifications needed to thrive in card services, and why are they important?

To excel in Card Services, you need strong analytical skills, attention to detail, and a solid understanding of financial products and payment processing systems, often supported by a background in banking or finance. Familiarity with card management platforms, fraud detection tools, and customer relationship management (CRM) software is typically required. Exceptional communication, problem-solving abilities, and a commitment to customer service set top performers apart. These skills are crucial for ensuring secure transactions, quick resolution of account issues, and a positive customer experience in a highly regulated environment.

What are the most commonly searched types of Card Services jobs in Texas?

The most popular types of Card Services jobs in Texas are:

What are popular job titles related to Card Services jobs in Texas?

For Card Services jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Card Services jobs in Texas look for?

The top searched job categories for Card Services jobs in Texas are:

What cities in Texas are hiring for Card Services jobs?

Cities in Texas with the most Card Services job openings:

Card Services jobs near you
Infographic showing various Card Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,193 per year, or $22.7 per hour.

Card Services Specialist

Texans Credit Union

Richardson, TX • On-site

Full-time

Re-posted 23 days ago

Job description

Description

Position Purpose and Objectives

Under general supervision, this role supports cardholders and internal employees with basic inquiries, requests, and issue resolution related to debit cards, credit cards, ATM cards, and mobile wallet services.

This position is responsible for processing routine card service requests, assisting with dispute intake and tracking, and ensuring timely and accurate completion of operational tasks while delivering a high level of customer service.

The role is designed to build foundational knowledge of card services operations and will cross-train across key functions within the department.


Major Duties and Essential Functions

  • Embraces the core values of Texans CU including excellence, people, integrity, and collaboration.
  • Provide member service support to members and internal staff by responding to card-related inquiries via phone, email, and internal systems
  • Process routine card maintenance, including Card orders and replacements, Balance transfers (basic processing), and Authorized user updates
  • Assist with debit and credit card dispute intake: Collect and review required documentation, log cases into tracking systems, and escalate complex issues to senior team members
  • Monitor and update dispute tracking logs and vendor updates under guidance
  • Conduct basic research on card transactions to support member inquiries
  • Process daily reports and identify items requiring review or escalation
  • Assist with preparation and distribution of standard member communications (e.g., provisional credit letters)
  • Support mobile wallet activation and respond to general usage questions
  • Collaborate with internal departments and escalate issues when appropriate
  • Maintain accurate records in accordance with procedures and service level expectations
  • Cross-train within Card Services functions to build knowledge and capability
  • Assist with credit card audits and chargebacks as needed
  • Perform other duties as assigned

Positions directly supervised:

None


Grade 6

Requirements

Specific knowledge, skills, and abilities required for this position:

  • Basic proficiency in Microsoft Office (Outlook, Word, Excel)
  • Strong customer service orientation and communication skills
  • Ability to follow detailed procedures and ensure accuracy
  • Strong organizational and time management skills
  • Problem-solving skills with the ability to escalate appropriately
  • Ability to manage multiple tasks in a fast-paced environment
  • Willingness to learn card operations, fraud, and dispute processes
  • Ability to build professional relationships with members, peers, and vendors

Education:

High school diploma or GED.


Experience:

  • 1-3 years of customer service or financial institution experience preferred
  • Exposure to banking, call center, or card services operations preferred

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