ZipRecruiter

Log In

1

Card Services Associate Jobs in Texas (NOW HIRING)

Fccu

Card Services Lead

Houston, TX · On-site

Associate's degree or completion of a specialized course of study OR equivalent work experience Experience * Three to five years of banking, financial or other card services experience Preferred ...

FCCU

Card Services Lead

Houston, TX · On-site

$22/hr

Associate's degree or completion of a specialized course of study OR equivalent work experience Experience * Three to five years of banking, financial or other card services experience Preferred ...

Amarillo College

College Services Associate

Amarillo, TX · On-site

$17.70/hr

We are seeking our next College Services Associate who will be all-in on our mission and who will ... Process credit card payments and research account information for students. * Provide technical ...

next page

Showing results 1-20

All JobsCard Services Associate JobsCard Services Associate Jobs in Texas

Card Services Associate information

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in Texas?

The most popular types of Card Services jobs in Texas are:

What are popular job titles related to Card Services Associate jobs in Texas?

For Card Services Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in Texas look for?

The top searched job categories for Card Services Associate jobs in Texas are:

What cities in Texas are hiring for Card Services Associate jobs?

Cities in Texas with the most Card Services Associate job openings:

Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Card Services Lead

First Community Credit Union (TX)

Houston, TX • On-site

Other

Posted 23 days ago

Job description

Card Services Lead

First Community is looking for a Card Services Lead for our Copperfield headquarters (NW Houston). The lead will be responsible for supervising and directing card services personnel, ensuring accurate and timely processing of various back office card service tasks, assist members with card services questions regarding their account, process approved applications, settlement files, disputes and fraud cases. The lead will also be responsible for conducting meetings with team members, as necessary, oversee duties related to lost/stolen cards, providing provisional credit for transaction disputes and fraud cases, submitting bond claims per procedure. Additionally, oversee the monitoring of fraudulent card reports and investigation, along with other duties as assigned. The qualified candidate will possess an associate's degree or equivalent work experience and 3-5 years of banking, financial or other card service experience. This is an on-site position, currently based out of our Copperfield location.

Apply