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Vice President Card Services Jobs (NOW HIRING)

LAFCU

Card Services Manager

Lansing, MI · On-site

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

LAFCU

Card Services Manager

Lansing, MI · On-site

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

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Vice President Card Services information

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$43.5K

$157.5K

$277.5K

How much do vice president card services jobs pay per year?

As of Aug 29, 2026, the average yearly pay for vice president card services in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president of card services do?

A Vice President of Card Services oversees the management and strategic direction of a financial institution's card-related products, such as credit, debit, and prepaid cards. They are responsible for developing new card programs, ensuring regulatory compliance, optimizing operations, and driving revenue growth through innovative offerings and partnerships. This role often involves leading a team, collaborating with other departments, and analyzing market trends to enhance the institution's competitive edge. The Vice President also ensures that card services deliver a positive customer experience and meet organizational goals.

What are the key skills and qualifications needed to thrive as a vice president of card services?

To thrive as a Vice President of Card Services, you need deep knowledge of card payment operations, compliance, and risk management, often backed by a degree in finance or business and substantial industry experience. Familiarity with card processing platforms, PCI-DSS compliance, and data analytics tools is crucial for overseeing systems and ensuring regulatory adherence. Strong leadership, strategic thinking, and excellent interpersonal skills are essential for managing teams and fostering relationships with partners and clients. These competencies are vital for driving growth, maintaining security, and ensuring high-quality service delivery in a competitive financial landscape.

What are the typical challenges faced by a vice president of card services in managing cross-functional teams?

A Vice President of Card Services often oversees teams spanning product development, compliance, operations, and customer service. One common challenge is ensuring smooth communication and alignment of goals among these diverse groups, especially when implementing new card products or responding to regulatory changes. Balancing innovation with risk management, and ensuring that projects stay on schedule while meeting strict compliance standards, requires strong leadership and cross-departmental collaboration. Regular meetings and clear performance metrics can help mitigate these challenges and foster a cohesive work environment.

What is the difference between Vice President Card Services vs Card Operations Manager?

AspectVice President Card ServicesCard Operations Manager
CredentialsAdvanced degrees, industry certificationsRelevant experience, certifications often preferred
Work EnvironmentStrategic leadership, executive decision-makingOperational management, team oversight
Industry UsageFinancial institutions, credit card companiesBanking, credit card processing firms
Search/Comparison IntentHigh-level strategic roles, leadershipOperational roles, daily management

The Vice President Card Services focuses on strategic leadership, overseeing the entire card services division, including product development and compliance. In contrast, the Card Operations Manager handles daily operations, managing teams that process transactions and customer service. Both roles are essential but differ in scope, responsibilities, and seniority within the organization.

What cities are hiring for Vice President Card Services jobs?

Cities with the most Vice President Card Services job openings:

What are the most commonly searched types of Card Services jobs?

The most popular types of Card Services jobs are:

What states have the most Vice President Card Services jobs?

States with the most job openings for Vice President Card Services jobs include:

Vice President Card Services jobs near you

Card Services Manager

Lansing, MI • On-site

LAFCU
Finance and Insurance • 11 - 50 employees
Learn more about LAFCUexternal

Full-time

Re-posted 26 days ago

Job description

To oversee aspects of the Card Services department and card programs, ensuring operational excellence,
regulatory compliance, fraud mitigation, and an exceptional member experience. This role provides leadership
for card products, vendor relationships, and staff, while driving innovation, efficiency, and risk management
across the card services function.

Essential Functions & Responsibilities

  • Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards.
  • Oversee daily card operations to ensure accuracy, efficiency, and adherence to service level agreements (SLAs), including quarterly reporting.
  • Ensure timely and accurate handling of card exceptions, reconciliations, and general ledger balancing.
  • Manage fraud monitoring, transaction disputes, chargebacks, and compliance with Reg E, Reg Z, PCI DSS, and network rules (Visa/Mastercard).
  • Develop and execute strategies to enhance card usage, revenue, and member satisfaction while controlling operational and fraud risk.
  • Partner with the VP Card Services to maintain and test card-related business continuity and disaster recovery plans.
  • Partner with the VP Card Services to manage relationships with card processors, core system providers, fraud vendors, and network partners.
  • Partner with the VP Card Services on card product enhancements and quarterly marketing campaigns to align with KPI goals.
  • Monitor vendor performance and ensure vendors meet operational, security, and compliance expectations.
  • Collaborate with Operations, Lending, IT, Compliance, and Marketing to deliver seamless card experiences.
  • Resolve escalated member issues with professionalism and urgency.
  • Support member education related to card features, security, and digital payment tools.
  • Lead, coach, and develop Card Services staff; establish clear performance expectations and accountability.
  • Foster a culture of continuous improvement, member advocacy, and cross-department collaboration.
  • Ensure appropriate staffing levels, training, and succession planning.
  • Perform other duties as assigned.

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