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Assistant Card Services Jobs (NOW HIRING)

Chapman University

Card Services Assistant

Orange, CA

$16.50/hr

Student Title Classification Information Quick Link Job Number SE208324 Position Information Department or Unit Name Service Desk Position Headcount 1 Position Title Card Services Assistant Academic ...

Chapman University

Card Services Assistant

Orange, CA · On-site

$16.50/hr

... Card Services Assistant Academic Year Summer 2026 Term or Semester Summer Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $16.50 - $16.50 Pay Range Information Chapman ...

NuMark Credit Union

Card Services Specialist I

Joliet, IL · On-site

$23 - $26/hr

As a Card Services Specialist , you will play a key role in supporting NuMark Credit Union's card ... What You'll Do: * Assist with all functions of the plastic card programs, including report review ...

NuMark Credit Union

Card Services Specialist I

Joliet, IL · On-site

$23 - $26/hr

As a Card Services Specialist , you will play a key role in supporting NuMark Credit Union's card ... What You'll Do: * Assist with all functions of the plastic card programs, including report review ...

Cornerstone Bank NE

Card Services Representative

York, NE · On-site

$16.75 - $22.50/hr

Will assist with support questions from customers and employees regarding Visa Check card ordering, troubleshooting and disputes. Will support digital wallet services including ApplePay, GooglePay ...

pla

Bank Card Services Assistant I

Scottsbluff, NE · On-site

Bank Card Services Assistant I Platte Valley Companies JOB SUMMARY: Assist the Bank Card Services Manager in all aspects of daily operations, including customer service and card processing. Provide ...

Payactiv

Director of Card Services

Milpitas, CA · On-site

$130K - $150K/yr

In this new role, as the Director of Card Services , you have a unique opportunity to join a ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Assistant Card Services information

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Infographic showing various Assistant Card Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Card Services Specialist

Allegacy Federal Credit Union

Winston Salem, NC • On-site

Other

Re-posted 8 days ago

Allegacy Federal Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description

At Allegacy, our roots run deep - anchored in a longstanding commitment to doing right by our members and the communities we serve. Every role within our organization plays a vital part in nurturing the relationships that make that promise real. As a member of our team, you'll be empowered to live out our brand every day, building meaningful connections that support the financial wellbeing of those who count on us most.

Nature and Scope

The employee will respond to staff inquiries and complete maintenance requests related to debit and credit cards for business and consumer products. This position will work closely with other team members to ensure that all daily responsibilities are completed in a timely manner ensuring compliance with procedures and regulations to deliver exceptional service and support.


Specific Accountabilities

  • Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external members that is in alignment with our Brand Culture.
  • Meet or exceed established service goals.
  • Ensure thorough understanding of expectations and consistently exhibit Allegacy behaviors.
  • Support all card related inquiries for consumer and business debit and credit cards. 
  • Assist Card Service Dispute Specialists with fraud and non-fraud dispute related inquiries for debit and credit cards.
  • Perform general tasks with a high degree of accuracy including, but not limited to: 
  • Card orders
  • Card maintenance and replacement
  • Account maintenance
  • Process daily debit and credit limit changes 
  • Perform Balance Transfers
  • Travel notifications on card processing systems
  • Reward points redemption 
  • Review exception reports and process in a timely manner.
  • Process credit card program switch requests, skip pay requests and credit balance refunds. 
  • Process member tokenization notifications.
  • Monitor and support Instant Issue Services.
  • Process all returned cards for updated addresses and notate accounts accordingly; maintain and update returned card spreadsheet to assist front line staff.
  • Manually establish new credit card accounts for instant issuance. 
  • Manage and monitor VIP services.
  • Work closely with other Card Services personnel to ensure that tasks are completed effectively and efficiently maintaining set SLAs.
  • Proactively identify opportunities that drive process or product efficiencies. 
  • Perform other duties as assigned. 



What Allegacy Federal Credit Union employees say

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