The Card Services Specialist serves as a key representative of all areas within Card Services ... Must be able to work with little to no direct supervision. * Must possess good data analysis skills.
The Card Services Specialist serves as a key representative of all areas within Card Services ... Must be able to work with little to no direct supervision. * Must possess good data analysis skills.
Card Services Specialist
Oak Ridge, TN · On-site
The Card Services Specialist serves as a key representative of all areas within Card Services ... Must be able to work with little to no direct supervision. * Must possess good data analysis skills.
Card Services Specialist
Oak Ridge, TN · On-site
The Card Services Specialist serves as a key representative of all areas within Card Services ... Must be able to work with little to no direct supervision. * Must possess good data analysis skills.
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations
Los Angeles, CA · Remote
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
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Director, Card Operations
Los Angeles, CA · Remote
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations
Los Angeles, CA · On-site +1
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations
Los Angeles, CA · On-site +1
Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director of Card Services
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Director of Card Services
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Director of Card Services
Milpitas, CA · On-site
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Director of Card Services
Milpitas, CA · On-site
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Director of Card Services
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Quick apply
Director of Card Services
$130K - $150K/yr
Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Card Services Representative
Birmingham, AL · On-site
$15 - $18.75/hr
This position has no direct supervisory responsibility. The position is responsible for the card service functions of the Credit Union and requires knowledge of current card service trends and ...
Card Services Representative
Birmingham, AL · On-site
$15 - $18.75/hr
This position has no direct supervisory responsibility. The position is responsible for the card service functions of the Credit Union and requires knowledge of current card service trends and ...
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Quick apply
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation ...
Card Services Manager
Brighton, MI · On-site
$90K - $100K/yr
Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. * Guide and develop the card services team by ...
Quick apply
Card Services Manager
Brighton, MI · On-site
$90K - $100K/yr
Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. * Guide and develop the card services team by ...
Card Services Representative II
Atlanta, GA · On-site
$18.98 - $23.73/hr
Card Services Representative II Position Status - Full Time non-exempt (Hourly) Reports To: Card ... No direct reports. Qualification Requirements : To perform this job successfully, an individual ...
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Card Services Representative II
Atlanta, GA · On-site
$18.98 - $23.73/hr
Card Services Representative II Position Status - Full Time non-exempt (Hourly) Reports To: Card ... No direct reports. Qualification Requirements : To perform this job successfully, an individual ...
Senior Director, Card Risk Controls Senior Director, Card Risk Controls is responsible for driving ... At least 7 years of experience working in the financial services industry * At least 5 years of ...
Senior Director, Card Risk Controls Senior Director, Card Risk Controls is responsible for driving ... At least 7 years of experience working in the financial services industry * At least 5 years of ...
As the Sr. Director of Card Services, you will lead portfolio strategy, product development, rewards, vendor partnerships, risk controls, reporting, service delivery, and overall program performance.
As the Sr. Director of Card Services, you will lead portfolio strategy, product development, rewards, vendor partnerships, risk controls, reporting, service delivery, and overall program performance.
Product Design Director, Card Servicing and Support Platform Design We're currently seeking a ... party products, services, educational tools or other information available through this site.
Product Design Director, Card Servicing and Support Platform Design We're currently seeking a ... party products, services, educational tools or other information available through this site.
As the Sr. Director of Card Services, you will lead portfolio strategy, product development, rewards, vendor partnerships, risk controls, reporting, service delivery, and overall program performance.
As the Sr. Director of Card Services, you will lead portfolio strategy, product development, rewards, vendor partnerships, risk controls, reporting, service delivery, and overall program performance.
Assistant Director of Husky Card Services
Oakland, CA · On-site
$66K - $93K/yr
The Assistant Director of Husky Card Services is responsible for managing all aspects of the Husky Card system. This includes system administration, coordinating with various departments, and ...
Assistant Director of Husky Card Services
Oakland, CA · On-site
$66K - $93K/yr
The Assistant Director of Husky Card Services is responsible for managing all aspects of the Husky Card system. This includes system administration, coordinating with various departments, and ...
Assistant Director of Husky Card Services
$66K - $93K/yr
The Assistant Director of Husky Card Services is responsible for managing all aspects of the Husky Card system. This includes system administration, coordinating with various departments, and ...
Assistant Director of Husky Card Services
$66K - $93K/yr
The Assistant Director of Husky Card Services is responsible for managing all aspects of the Husky Card system. This includes system administration, coordinating with various departments, and ...
Director Card Services information
What is the difference between Director Card Services vs Card Services Manager?
| Aspect | Director Card Services | Card Services Manager |
|---|---|---|
| Responsibilities | Oversees entire card services department, develops strategies, manages teams, and ensures compliance | Manages daily operations, supervises staff, and implements policies within the card services team |
| Credentials | Typically requires extensive experience in card services, relevant certifications, and leadership skills | Requires experience in card operations, customer service, and supervisory skills |
| Work Environment | Corporate office, strategic planning, cross-department collaboration | Operational setting, direct team management, customer interaction |
The main difference between a Director Card Services and a Card Services Manager lies in scope and strategic involvement. The Director focuses on overall department strategy and compliance, while the Manager handles daily operations and team supervision. Both roles require relevant experience, but the Director's role is more senior and strategic.
Job description
The Card Services Specialist serves as a key representative of all areas within Card Services, including both credit and debit card servicing. This role is responsible for delivering exceptional support through the use of multiple servicing platforms, including Visa DPS, Falcon, Symitar, Velera, and Salesforce. As a subject matter expert, the Card Services Specialist provides guidance and support to front-line staff while also interacting directly with members to resolve inquiries and issues efficiently and professionally.
Essential Functions and Responsibilities:Â
- Serves as a primary point of contact within the areas of card services all aspects of credit cards, and debit card servicing. This role answers phones, assists callers with general card questions and issues, processes service ticket events within set SLA's, and responds to department emails.
- Assists with the research and balancing of several department GL accounts.
- Serves as a backup to others within the department ensuring critical functions are completed in a timely manner.
- Assists management with projects and process improvement design and testing.
- Performs other job-related duties as assigned.
Work Experience:
- Minimum 3 years financial services experience to include assisting members with debit and credit card servicing is required.
- Experience in credit and debit card operations and regulations in preferred.Â
Education:Â
- High School Diploma or GED is required.
- Associates degree in a business related field is preferred.
 Other Skills Required:
- Must possess strong collaborative problem-solving skills and strong communication skills.
- Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization.Â
- Must be able to work with little to no direct supervision.Â
- Must possess good data analysis skills.Â
- Must have ability to prioritize demands.Â
- Must have high proficiency with Microsoft 365.Â
About ORNL FEDERAL CREDIT UNION
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Oak Ridge, TN, US
Year founded
1948