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Director Card Services Jobs (NOW HIRING)

Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...

Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...

Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...

Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...

Director of Card Services

Milpitas, CA · On-site

$130K - $150K/yr

Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...

Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services , you have a unique opportunity to join a company that is making ...

Card Services Manager

Brighton, MI · On-site

$90K - $100K/yr

Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. * Guide and develop the card services team by ...

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Director Card Services information

What is the difference between Director Card Services vs Card Services Manager?

AspectDirector Card ServicesCard Services Manager
ResponsibilitiesOversees entire card services department, develops strategies, manages teams, and ensures complianceManages daily operations, supervises staff, and implements policies within the card services team
CredentialsTypically requires extensive experience in card services, relevant certifications, and leadership skillsRequires experience in card operations, customer service, and supervisory skills
Work EnvironmentCorporate office, strategic planning, cross-department collaborationOperational setting, direct team management, customer interaction

The main difference between a Director Card Services and a Card Services Manager lies in scope and strategic involvement. The Director focuses on overall department strategy and compliance, while the Manager handles daily operations and team supervision. Both roles require relevant experience, but the Director's role is more senior and strategic.

What cities are hiring for Director Card Services jobs? Cities with the most Director Card Services job openings:
What are the most commonly searched types of Card Services jobs? The most popular types of Card Services jobs are:
What states have the most Director Card Services jobs? States with the most job openings for Director Card Services jobs include:

Full-time

Posted 11 days ago


Job description

The Card Services Specialist serves as a key representative of all areas within Card Services, including both credit and debit card servicing. This role is responsible for delivering exceptional support through the use of multiple servicing platforms, including Visa DPS, Falcon, Symitar, Velera, and Salesforce. As a subject matter expert, the Card Services Specialist provides guidance and support to front-line staff while also interacting directly with members to resolve inquiries and issues efficiently and professionally.

Essential Functions and Responsibilities: 

  • Serves as a primary point of contact within the areas of card services all aspects of credit cards, and debit card servicing. This role answers phones, assists callers with general card questions and issues, processes service ticket events within set SLA's, and responds to department emails.
  • Assists with the research and balancing of several department GL accounts.
  • Serves as a backup to others within the department ensuring critical functions are completed in a timely manner.
  • Assists management with projects and process improvement design and testing.
  • Performs other job-related duties as assigned.

Work Experience:

  • Minimum 3 years financial services experience to include assisting members with debit and credit card servicing is required.
  • Experience in credit and debit card operations and regulations in preferred. 

Education: 

  • High School Diploma or GED is required.
  • Associates degree in a business related field is preferred.

 Other Skills Required:

  • Must possess strong collaborative problem-solving skills and strong communication skills.
  • Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization. 
  • Must be able to work with little to no direct supervision. 
  • Must possess good data analysis skills. 
  • Must have ability to prioritize demands. 
  • Must have high proficiency with Microsoft 365.Â