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Director Card Services Jobs in Michigan (NOW HIRING)

Our services, which allow licensees' players on desktop, tablet, and smartphone to play Live Casino ... your direct manager. Responsibilities * To work within your own team to produce the required ...

Our services, which allow licensees' players on desktop, tablet, and smartphone to play Live Casino ... your direct manager. Responsibilities * To work within your own team to produce the required ...

Program Assistant

Ann Arbor, MI · On-site

$52K - $58K/yr

Work with HSIP partner organizations (e.g., cashier's offices, card services team, Treasury program ... Demonstrated ability to be self-directed and prioritize multiple initiatives simultaneously.

Program Assistant

Ann Arbor, MI · On-site

$36K - $46K/yr

Work with HSIP partner organizations (e.g., cashier's offices, card services team, Treasury program ... Demonstrated ability to be self-directed and prioritize multiple initiatives simultaneously.

Website: www.skywoodrecovery.com Skywood Recovery is a premier, full-service addiction treatment ... card or bank information, etc.) from you via email. The recruiters will not email you from a public ...

Catering Director

Novi, MI · On-site

$20/hr

... reliable services, being thoughtful in your interactions, and maintaining high standards of ... card. - Perform the Catering eRQA weekly. - Select and train at least one AM Team Lead and one PM ...

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Director Card Services information

What is the difference between Director Card Services vs Card Services Manager?

AspectDirector Card ServicesCard Services Manager
ResponsibilitiesOversees entire card services department, develops strategies, manages teams, and ensures complianceManages daily operations, supervises staff, and implements policies within the card services team
CredentialsTypically requires extensive experience in card services, relevant certifications, and leadership skillsRequires experience in card operations, customer service, and supervisory skills
Work EnvironmentCorporate office, strategic planning, cross-department collaborationOperational setting, direct team management, customer interaction

The main difference between a Director Card Services and a Card Services Manager lies in scope and strategic involvement. The Director focuses on overall department strategy and compliance, while the Manager handles daily operations and team supervision. Both roles require relevant experience, but the Director's role is more senior and strategic.

What are the most commonly searched types of Card Services jobs in Michigan?

The most popular types of Card Services jobs in Michigan are:

What cities in Michigan are hiring for Director Card Services jobs?

Cities in Michigan with the most Director Card Services job openings:

Card Services Operations Manager

Lake Trust Credit Union

Brighton, MI • Hybrid

Full-time

Medical, Retirement

Re-posted 22 days ago


Key responsibilities

  • Manage the day-to-day operations for the Debit Card and Credit Card portfolios impacting 125,000+ members.

  • Lead the Card Service Operations team by delegating, providing direction, supporting problem recognition and resolution, and ensuring high levels of service.

  • Engage with vendor partners to identify and resolve processing issues and implement new card functionalities.


Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Hybrid Position: 3 days a week in office

More Than A Job

Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.

Benefits Include:

  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life integration

Job Summary

The role of Card Service Operations Manager provides service excellence by helping to build and lead the Card Service Operations team.  Responsible for the oversight of daily card operations, processes, efficiencies, portfolio management, vendor/partner relationship management, and overall best practices. Promotes and maintains the credit unions mission, values, and culture to empower wellbeing in a world in which everyone thrives!

What You'll Do

  • Manages the day-to-day operations for Lake Trust's Debit Card and Credit Card portfolios impacting 125,000+ members.
  • Responsible for providing consistent and effective leadership in accordance with Lake Trust policies and procedures. Lead the Card Service Operations team by delegating, giving direction, supporting problem recognition and resolution, assisting with escalations, and ensuring our members, branch, and call center teams are provided the highest levels of service. 
  • Promote a positive and collaborative working environment, conducting regular one-on-one meetings with direct reports, and ensuring operational process consistently meet established service level targets.
  • Engage with our vendor partners to identify and resolve complex processing issues in a timely manner to ensure limited impact to members.
  • Coordinate with our vendor partners to implement new card functionality and drive continuous improvement of our card offerings.

What You'll Bring

  • Bachelor's degree in a business-related field or equivalent work experience
  • Five (5+) years of professional work experience in financial services
  • Three (3+) years of managing and leading teams
  • Knowledge of debit card and credit card operations preferred
  • Exhibits a leadership style in support of team building, coaching, effective communications, and empowerment.
  • Creates a collaborative environment conducive to idea generation, knowledge sharing, and education amongst the team and across all business units.
  • Self-motivated with the ability to make operational and process decisions.      
  • Strong analytical and problem-solving skills and able to work independently to identify areas of improvement and provide recommendations based on findings.         
  • Ability to handle multiple tasks and perform under pressure

What You'll Get

  • Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
  • Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.

What Lake Trust Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

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