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Director Card Services information

What is the difference between Director Card Services vs Card Services Manager?

AspectDirector Card ServicesCard Services Manager
ResponsibilitiesOversees entire card services department, develops strategies, manages teams, and ensures complianceManages daily operations, supervises staff, and implements policies within the card services team
CredentialsTypically requires extensive experience in card services, relevant certifications, and leadership skillsRequires experience in card operations, customer service, and supervisory skills
Work EnvironmentCorporate office, strategic planning, cross-department collaborationOperational setting, direct team management, customer interaction

The main difference between a Director Card Services and a Card Services Manager lies in scope and strategic involvement. The Director focuses on overall department strategy and compliance, while the Manager handles daily operations and team supervision. Both roles require relevant experience, but the Director's role is more senior and strategic.

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Director Card Services jobs near you

Executive Director Card Product Service Platform

JPMorganChase

Manhattan, NY • On-site

$256K - $268K/yr

Full-time

Re-posted 4 days ago

Job description

Job Summary:
JPMorgan Chase is seeking a visionary leader to spearhead the development of their new Card Product as a Service platform within the Co Brand Product team. The Executive Director will be responsible for the end-to-end success of this strategic initiative, collaborating with cross-functional teams to prioritize feature releases and ensure impactful capabilities for partners.
Responsibilities:
• Develop and own a robust, forward-looking strategy and roadmap for the Card Product as a Service program, aligning with business objectives and partner needs.
• Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact.
• Oversee the design and delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners.
• A forward-thinking passion for emerging technologies, with a demonstrated ability to champion and leverage generative AI tools and solutions to modernize the product lifecycle and deliver with quality and speed.
• Build strong relationships with external partners, understanding their requirements and championing their success through tailored solutions.
• Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant features.
• Define and track key performance indicators to measure adoption, partner satisfaction, and business outcomes.
• Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team.
Qualifications:
Required:
• Demonstrated success owning customer and partner product domains — ideally in consumer financial services, fintech, and/or a platform business with multi-sided customer relationships.
• 10+ years of product management experience, with at least 5 years leading and developing a team of PMs.
• Strong understanding of API design, integration patterns, and digital platform architecture.
• Ability to develop and communicate a compelling product strategy, balancing short-term wins with long-term growth.
• Demonstrated success in delivering complex products or platforms on time and within scope.
• Experience operating in large, matrixed organizations with complex cross-functional delivery models.
• Exceptional communication and relationship-building skills with both internal teams and external partners.
• Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact.
• Ability to translate complex product and data strategies into clear narratives for leadership audiences.
• Inspirational leader who can motivate teams, drive alignment, and champion change across the organization.
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.

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