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Director Of Card Operations Jobs (NOW HIRING)

Payactiv

Director of Card Services

Milpitas, CA

In this new role, as the Director of Card Services , you have a unique opportunity to join a ... This person will work closely with the leadership team and will be responsible for the operations ...

Payactiv

Director of Card Services

Milpitas, CA · On-site

$130K - $150K/yr

In this new role, as the Director of Card Services , you have a unique opportunity to join a ... This person will work closely with the leadership team and will be responsible for the operations ...

hsfcu

Card Operations Professional

Honolulu, HI · On-site

$47K - $76K/yr

Assists in most aspects of the project life cycle, including proposal, planning, requirement ... Qualifications/Experience * 2-4 years of related experience in Card Operations. * Extensive ...

Sunbit

Director of Card Fraud

Los Angeles, CA · Remote

Director of Card Fraud LOCATION: Remote - U.S. REPORTS TO: Chief Customer Officer The Company ... Chair the cross-functional Card Fraud Business Area with team members from operations, product ...

Sunbit

Director of Card Fraud

Director of Card Fraud LOCATION: Remote - U.S. REPORTS TO: Chief Customer Officer The Company ... Chair the cross-functional Card Fraud Business Area with team members from operations, product ...

Trovy

Card Fraud Manager

Salt Lake City, UT · On-site

$90K - $120K/yr

You'll work closely with our BIN sponsor, card network, and internal teams, with direct influence ... of experience in fraud or card operations at a card-issuing fintech or bank required. * Hands-on ...

Lively

Payment Operations Manager

$105K - $135K/yr

Serve as the primary point of contact for all debit card operations, addressing inquiries and issues from both internal and external stakeholders across the company. * Collaborate with the Product ...

LAFCU

Card Services Manager

Lansing, MI

To oversee aspects of the Card Services department and card programs, ensuring operational excellence, regulatory compliance, fraud mitigation, and an exceptional member experience. This role ...

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Director Of Card Operations information

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$34K

$107.7K

$179.5K

How much do director of card operations jobs pay per year?

As of Jun 21, 2026, the average yearly pay for director of card operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Card Operations, and how can they be addressed?

A Director of Card Operations often navigates challenges such as keeping up with evolving payment technologies, ensuring regulatory compliance, and maintaining robust fraud prevention measures. Balancing operational efficiency with risk management requires close collaboration with IT, compliance, and customer service teams. Staying proactive through continued education, regular process reviews, and leveraging cross-departmental expertise is essential for effectively managing these challenges and supporting organizational growth.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like certain investment bankers, surgeons, and successful entrepreneurs can reach or surpass this income level, often requiring advanced skills, extensive experience, and significant responsibility.

What are the key skills and qualifications needed to thrive as a Director of Card Operations, and why are they important?

To thrive as a Director of Card Operations, you need deep expertise in card payment systems, risk management, and regulatory compliance, often backed by a degree in finance, business, or a related field. Familiarity with card processing platforms, fraud detection tools, and industry standards such as PCI DSS is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and cross-departmental projects. These abilities are crucial for ensuring secure, efficient, and compliant card operations that support business growth and customer trust.

How much does a head of operations get paid?

A Director of Card Operations typically earns between $100,000 and $180,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses, benefits, and performance incentives, especially in financial services environments that require strong leadership and industry knowledge.

What is the highest paid position in a bank?

In banking, the highest paid positions are typically executive roles such as Chief Executive Officer (CEO) or Chief Financial Officer (CFO), with compensation often exceeding several million dollars annually. These roles require extensive experience, leadership skills, and often advanced certifications like an MBA or CPA, along with strategic decision-making responsibilities.

What does a Director of Card Operations do?

A Director of Card Operations oversees the management and performance of a financial institution’s card services, including credit, debit, and prepaid card programs. This role involves ensuring compliance with regulations, optimizing operational efficiency, managing vendor relationships, and implementing new card products or technologies. The Director also leads teams responsible for card issuance, transaction processing, fraud prevention, and customer service. Their goal is to deliver reliable, secure, and innovative card solutions that meet customer needs and organizational goals.

What is the difference between Director Of Card Operations vs Card Services Manager?

AspectDirector Of Card OperationsCard Services Manager
ResponsibilitiesOversees overall card program strategy, compliance, and large-scale operationsManages daily card services, customer support, and transaction processing
CredentialsTypically requires banking or financial certifications, leadership experienceOften requires customer service or banking experience, certifications vary
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, customer-focused, team management
Industry UsageCommon in banking, financial institutions, credit card companiesUsed in similar settings, focusing on service delivery

The main difference is that the Director Of Card Operations focuses on strategic oversight and high-level management of card programs, while the Card Services Manager handles daily operations and customer service aspects. Both roles are essential in financial institutions but differ in scope and responsibilities.

Is a director of operations a stressful job?

A director of card operations often faces high-pressure situations due to managing critical financial processes, compliance requirements, and team leadership. The role can involve long hours and the need to handle operational challenges quickly, which may contribute to stress levels. Strong organizational skills and experience with industry regulations help manage the workload effectively.
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Director Of Card Operations jobs near you
Infographic showing various Director Of Card Operations job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 3% Part Time, and 19% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
SVP/Director of Card Operations

SVP/Director of Card Operations

Impact Payments Recruiting (formally CSH Consulting)

Las Vegas, NV

Full-time

Posted 25 days ago

Be an early applicant

Job description

SVP, Credit Card Operations Director
Summary
The SVP, Credit Card Operations Director is responsible for leading and optimizing the full lifecycle of credit card operations, ensuring operational efficiency, regulatory compliance, risk management, and an exceptional customer experience. This role oversees card servicing, payment processing, disputes, fraud mitigation, vendor management, and operational strategy within a fast-paced banking and fintech environment.
The ideal candidate brings deep expertise in credit card operations, payments, and financial services, with a proven ability to scale operations, improve processes, and lead high-performing teams. Experience supporting specialized industries such as gaming, hospitality, or other highly regulated sectors is highly valued. This position plays a key role in delivering secure, seamless, and compliant payment solutions while supporting continued business growth.
Key Responsibilities
Lead and oversee all aspects of credit card operations, including account onboarding, servicing, billing, payment processing, disputes, and collections support.
Ensure compliance with applicable federal and state regulations, card network requirements (Visa, Mastercard, etc.), and internal policies.
Partner with risk, fraud, compliance, and credit teams to strengthen operational controls and reduce fraud and financial risk exposure.
Identify operational challenges and implement effective, timely solutions.
Collaborate with technology and product teams to drive automation, streamline workflows, and enhance the customer experience.
Develop and monitor KPIs and operational metrics to improve performance, quality, and customer satisfaction.
Manage third-party vendors and service providers, ensuring SLAs and contractual obligations are achieved.
Lead continuous improvement initiatives focused on operational scalability, efficiency, and service excellence.
Recruit, mentor, and develop operational teams while fostering a culture of accountability, collaboration, and performance.
Support strategic planning, budgeting, forecasting, and resource allocation initiatives.
Assist executive leadership with operational reporting, audits, regulatory examinations, and strategic projects.
Promote a customer-first culture and reinforce a commitment to exceptional service standards.
Perform additional duties as assigned.
Leadership Responsibilities
This role is responsible for leading and managing operational teams, including employee development, performance management, coaching, and organizational leadership.
Qualifications
Bachelor"s degree required.
10+ years of experience in credit card operations, payments, or financial services operations.
Prior experience within a regulated banking, fintech, or payments environment strongly preferred.
Experience supporting high-risk or specialized industries such as gaming, gambling, hospitality, or similar sectors preferred.
Proven success leading complex operational teams and driving large-scale operational improvements.
Strong understanding of card operations, payment processing, card network rules, and regulatory compliance requirements.
Demonstrated expertise in process optimization, automation, and operational efficiency initiatives.
Experience supporting public company governance, reporting, and compliance requirements preferred.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal, written, and interpersonal communication skills with the ability to collaborate across departments and influence senior leadership.
Proven ability to lead organizational change and drive performance through metrics and accountability.
Physical & Work Requirements
Ability to sit for extended periods while working on a computer and phone.
Ability to perform tasks requiring speaking, listening, typing, reading, and written communication.
Occasional lifting, carrying, standing, walking, kneeling, reaching, and other physical movements may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.