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Director Of Card Operations Jobs (NOW HIRING)

Payactiv

Director of Card Services

Milpitas, CA

$130K - $150K/yr

In this new role, as the Director of Card Services , you have a unique opportunity to join a ... This person will work closely with the leadership team and will be responsible for the operations ...

Broadview FCU

Card Operations Specialist

Albany, NY · On-site

$20.68 - $24.82/hr

Summary of Role: To provide a high level of support and hospitality to both members and internal ... Additionally, as needed, the Card Operations Associate will support the other business units within ...

SoFi

Director, Card Fraud

Frisco, TX

The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business ...

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Director Of Card Operations information

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$34K

$107.7K

$179.5K

How much do director of card operations jobs pay per year?

As of May 30, 2026, the average yearly pay for director of card operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Card Operations, and why are they important?

To thrive as a Director of Card Operations, you need deep expertise in card payment systems, risk management, and regulatory compliance, often backed by a degree in finance, business, or a related field. Familiarity with card processing platforms, fraud detection tools, and industry standards such as PCI DSS is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and cross-departmental projects. These abilities are crucial for ensuring secure, efficient, and compliant card operations that support business growth and customer trust.

What are some common challenges faced by a Director of Card Operations, and how can they be addressed?

A Director of Card Operations often navigates challenges such as keeping up with evolving payment technologies, ensuring regulatory compliance, and maintaining robust fraud prevention measures. Balancing operational efficiency with risk management requires close collaboration with IT, compliance, and customer service teams. Staying proactive through continued education, regular process reviews, and leveraging cross-departmental expertise is essential for effectively managing these challenges and supporting organizational growth.

What does a Director of Card Operations do?

A Director of Card Operations oversees the management and performance of a financial institution’s card services, including credit, debit, and prepaid card programs. This role involves ensuring compliance with regulations, optimizing operational efficiency, managing vendor relationships, and implementing new card products or technologies. The Director also leads teams responsible for card issuance, transaction processing, fraud prevention, and customer service. Their goal is to deliver reliable, secure, and innovative card solutions that meet customer needs and organizational goals.

What is the difference between Director Of Card Operations vs Card Services Manager?

AspectDirector Of Card OperationsCard Services Manager
ResponsibilitiesOversees overall card program strategy, compliance, and large-scale operationsManages daily card services, customer support, and transaction processing
CredentialsTypically requires banking or financial certifications, leadership experienceOften requires customer service or banking experience, certifications vary
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, customer-focused, team management
Industry UsageCommon in banking, financial institutions, credit card companiesUsed in similar settings, focusing on service delivery

The main difference is that the Director Of Card Operations focuses on strategic oversight and high-level management of card programs, while the Card Services Manager handles daily operations and customer service aspects. Both roles are essential in financial institutions but differ in scope and responsibilities.

More about Director Of Card Operations jobs
What cities are hiring for Director Of Card Operations jobs? Cities with the most Director Of Card Operations job openings:
What states have the most Director Of Card Operations jobs? States with the most job openings for Director Of Card Operations jobs include:
What job categories do people searching Director Of Card Operations jobs look for? The top searched job categories for Director Of Card Operations jobs are:
Director Of Card Operations jobs near you
Infographic showing various Director Of Card Operations job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 47% Physical, 3% Hybrid, and 50% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Card Services

Director of Card Services

Payactiv

Milpitas, CA

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Who we are...
We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when they need them. Payactiv is the pioneer and industry leader in Earned Wage Access. We are the only Certified B Corporation and Public Benefit Corporation in our industry. Our app provides millions with financial services that help them avoid debt, manage their finances, and regain flexibility to pay for things on their own schedule.

Payactiv is seeking a Director of Card Services, based in our Milpitas CA office. In this new role, as the Director of Card Services, you have a unique opportunity to join a company that is making the world a better place. This person will work closely with the leadership team and will be responsible for the operations of card functions that are client and cardholder-facing.
What you will do...
  • Participate and support the card growth plan
  • Card content and collateral including web, app, collateral, and user notifications. 
  • Paycard onboarding experience
  • Card IVR and customer service experience
  • Card issues reported at customer service and client support
  • Card reviews and complaints on social media including card declines
  • Paycard business analysis and client QBRs
  • Liaison between Paycard sales, onboarding, and account management
What you need...
  • 10+ years in card management roles
  • Proven ability to thrive in a mid-stage startup
  • A reputation of being trustworthy with integrity and dignity
  • Ability to be agile and aggressive with a positive attitude
  • Be a strategic risk-taker     
  • Have a service mindset to support other stakeholders, clients, and cardholders
  • Excellent communication skills both written and verbal
  • Proficient in Google Office suite
$130,000 - $150,000 a year
 
What we offer:
         Health, dental and vision insurance
         401K, traditional and Roth
         Tuition Assistance or Tuition Reimbursement
         Monthly Gym Reimbursement
         Paid time off to volunteer
         Paid Family Leave (California)
         Paid Vacations
         Complimentary office lunches
         Opportunity to grow
         Opportunity to work with a great team committed to making a difference.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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