Position Summary The Card Services Specialist plays a critical role in delivering a seamless ... Maintain awareness of operational risks and contribute to process improvement efforts What You'll ...
Position Summary The Card Services Specialist plays a critical role in delivering a seamless ... Maintain awareness of operational risks and contribute to process improvement efforts What You'll ...
Operations Specialist
Monroe, WA · On-site
$20.50 - $24.25/hr
The Operations Specialist performs a crucial role at our company, focusing on the organization, inventory, and distribution of Wizards of the Coast-related trading card game and related products.
Quick apply
Operations Specialist
Monroe, WA · On-site
$20.50 - $24.25/hr
The Operations Specialist performs a crucial role at our company, focusing on the organization, inventory, and distribution of Wizards of the Coast-related trading card game and related products.
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams ... Oversee daily card operations: monitor and ensure timely investigation and resolution of card fraud ...
Card Services Manager
Houston, TX · On-site
Role: Provide direct leadership and supervision to the Card Disputes and Card Servicing teams ... Oversee daily card operations: monitor and ensure timely investigation and resolution of card fraud ...
MasterCard is looking for a Director of Card on File Tokenization to drive tokenization initiatives enhancing e-commerce. The role involves leading product managers, collaborating with cross ...
New
MasterCard is looking for a Director of Card on File Tokenization to drive tokenization initiatives enhancing e-commerce. The role involves leading product managers, collaborating with cross ...
New
Card Services Specialist
Chelsea, MA · On-site
$150/day
Maintain awareness of operational risks and contribute to process improvement efforts What You'll ... Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute ...
Card Services Specialist
Chelsea, MA · On-site
$150/day
Maintain awareness of operational risks and contribute to process improvement efforts What You'll ... Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
A significant focus of this role is assisting GFDO in preparing for the transition to in-house debit card fraud detection. You will participate in planning calls, operational design discussions, and ...
A significant focus of this role is assisting GFDO in preparing for the transition to in-house debit card fraud detection. You will participate in planning calls, operational design discussions, and ...
Specialist - Card Operations 2
$49K - $65K/yr
Ensures credit card applications, limit increases and decreases, name/address changes and anything ... Responsible for the daily review and balancing of checks deposited into TDECU ATMs, while working ...
Specialist - Card Operations 2
$49K - $65K/yr
Ensures credit card applications, limit increases and decreases, name/address changes and anything ... Responsible for the daily review and balancing of checks deposited into TDECU ATMs, while working ...
Director, Card Fraud
Jacksonville, FL · On-site +1
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross‑functionally with Fraud Analytics, Operations, Product, Engineering, and business ...
Director, Card Fraud
Jacksonville, FL · On-site +1
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross‑functionally with Fraud Analytics, Operations, Product, Engineering, and business ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
A key near-term focus of this role is supporting Fidelity's transition toward in-house debit card ... future direct reports as the organization evolves. Note: Fidelity is not providing immigration ...
Director, Card Fraud
San Francisco, CA · On-site +1
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross‑functionally with Fraud Analytics, Operations, Product, Engineering, and business ...
Director, Card Fraud
San Francisco, CA · On-site +1
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross‑functionally with Fraud Analytics, Operations, Product, Engineering, and business ...
Corporate Commercial Card Operations Manager
Billings, MT · On-site
$106K/yr
... the Operations for our Commercial/Small Business Card products. You'll be accountable for ... tasks with minimal direct supervision. * Ability to maintain high level of confidentiality.
Corporate Commercial Card Operations Manager
Billings, MT · On-site
$106K/yr
... the Operations for our Commercial/Small Business Card products. You'll be accountable for ... tasks with minimal direct supervision. * Ability to maintain high level of confidentiality.
SUMMARY The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests. This role ...
SUMMARY The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests. This role ...
Card and Games Director
Key Largo, FL · On-site
SUMMARY The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests. This role ...
Card and Games Director
Key Largo, FL · On-site
SUMMARY The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests. This role ...
Director of Operations
$100K - $120K/yr
What You'll Do The Director of Operations is a senior cross-functional role that reports directly to the Vice President and General Manager. This is not a department head role - it is the role that ...
Director of Operations
$100K - $120K/yr
What You'll Do The Director of Operations is a senior cross-functional role that reports directly to the Vice President and General Manager. This is not a department head role - it is the role that ...
Director of Operations
Palm Desert, CA · On-site
$100K - $120K/yr
What You'll Do The Director of Operations is a senior cross-functional role that reports directly to the Vice President and General Manager. This is not a department head role -- it is the role that ...
Quick apply
Director of Operations
Palm Desert, CA · On-site
$100K - $120K/yr
What You'll Do The Director of Operations is a senior cross-functional role that reports directly to the Vice President and General Manager. This is not a department head role -- it is the role that ...
Director of Operations Reports To: Chief Operations OfficerGeneral Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Director of Operations Reports To: Chief Operations OfficerGeneral Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Director of Operations Reports To: Chief Operations OfficerGeneral Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Quick apply
Director of Operations Reports To: Chief Operations OfficerGeneral Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Director of Operations
Mount Pleasant, MI · On-site
Director of Operations Reports To: Chief Operations Officer General Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Director of Operations
Mount Pleasant, MI · On-site
Director of Operations Reports To: Chief Operations Officer General Purpose: The Director of ... Strong knowledge of banking regulations and operational procedures across deposit, card, and ...
Director Of Card Operations information
See salary details
$34K - $47.2K
4% of jobs
$47.2K - $60.5K
8% of jobs
$60.5K - $73.7K
11% of jobs
$75.8K is the 25th percentile. Wages below this are outliers.
$73.7K - $86.9K
12% of jobs
$86.9K - $100.1K
14% of jobs
The median wage is $101.9K / yr.
$100.1K - $113.4K
12% of jobs
$113.4K - $126.6K
13% of jobs
$129.9K is the 75th percentile. Wages above this are outliers.
$126.6K - $139.8K
9% of jobs
$139.8K - $153K
9% of jobs
$153K - $166.3K
5% of jobs
$166.3K - $179.5K
3% of jobs
$34K
$107.7K
$179.5K
How much do director of card operations jobs pay per year?
What are some common challenges faced by a Director of Card Operations, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Director of Card Operations, and why are they important?
What does a Director of Card Operations do?
What is the difference between Director Of Card Operations vs Card Services Manager?
| Aspect | Director Of Card Operations | Card Services Manager |
|---|---|---|
| Responsibilities | Oversees overall card program strategy, compliance, and large-scale operations | Manages daily card services, customer support, and transaction processing |
| Credentials | Typically requires banking or financial certifications, leadership experience | Often requires customer service or banking experience, certifications vary |
| Work Environment | Strategic, executive-level, cross-departmental | Operational, customer-focused, team management |
| Industry Usage | Common in banking, financial institutions, credit card companies | Used in similar settings, focusing on service delivery |
The main difference is that the Director Of Card Operations focuses on strategic oversight and high-level management of card programs, while the Card Services Manager handles daily operations and customer service aspects. Both roles are essential in financial institutions but differ in scope and responsibilities.

Other
Re-posted 16 days ago
Job description
Position Summary
The Card Services Specialist plays a critical role in delivering a seamless, accurate, and secure experience for members across all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver, process expert, and key partner to both members and internal teams. The ideal candidate thrives in a fast-paced environment, demonstrates strong investigative skills, and is committed to exceptional service.
Responsibilities include operational processing, card dispute management, regulatory compliance, system troubleshooting, fraud monitoring, and ongoing collaboration across the organization.
What You’ll Do
Be the Go-To Expert
- Act as a subject matter expert for branch teams and internal partners requiring assistance with card, terminal, and transaction-related inquiries
- Provide clear, timely, and accurate support for escalated member and employee issues
- Support troubleshooting for plastics, terminals, phone queue escalations, and member outreach needs
Card Operations & Daily Processing
- Review and process daily and monthly card operations reports, including card issuance, unposted transactions, returned plastics, returned credit card payments, address changes, regulatory compliance items, and other processor reports
- Perform daily ATM settlement balancing and submit reconciled reports and adjustments to Accounting.
- Monitor ATM/ITM deposits for red flags or suspicious activity and collaborate promptly with the Fraud team
- Process and execute required tasks to support debit and credit card lifecycle management
Investigate & Resolve Member Issues & Disputes
- Work directly with the card processor to initiate, research, troubleshoot, and resolve card and ATM transaction disputes
- Open and manage cases with the card processor, ensuring accurate updates and system corrections
- Ensure compliance with the Card Act, Visa regulations, Reg E, Reg Z, and internal policies
- Complete all components of the dispute workflow, including:Â
- Interview and intake
- Transaction research
- Chargeback processing
- Merchant responses
- Applicable monetary credit posting
- Member communication
- Troubleshooting and documentation
Cross-Functional Communication & Workflow Management
- Monitor and complete incoming contact events, ATMÂ eForms, and emails from internal departments throughout the day
- Collaborate with colleagues enterprise-wide to ensure timely and accurate resolution of member-impacting issuesÂ
- Provide clear and professional written and verbal communication
Support Team Success & Continuous Improvement
- Participate in special projects and additional duties as assigned by managementÂ
- Demonstrate adaptability as processes, technologies, and member needs evolve
- Maintain awareness of operational risks and contribute to process improvement efforts
What You’ll Bring
Education & Experience
- High school diploma or equivalent required (strongly preferred)
- Minimum of 2 years of banking, card operations, or financial services experience strongly preferred
- Experience with debit and credit card processing systems an
- operating platforms required
Skills & Competencies
- Strong attention to detail with a focus on accuracy and risk awareness
- Solid understanding of banking regulations, including Reg E, Reg Z, and the Card Act
- Ability to learn and maintain knowledge of lending and compliance regulations
- Excellent verbal and written communication skills
- Strong problem-solving mindset with curiosity and initiative
- Ability to prioritize tasks, manage workload, and remain focused under pressure
- High comfort level with technology and frequent computer use
- Card systems experience, including COCC Insight, Fiserv Card Services processing, and dispute processing systems
- Demonstrated adaptability, dependability, teamwork, and service excellence