Summary The Card Services Representative serves as a key member of the Card Services team, providing direct support to members and internal staff for debit, credit, and ATM card services. This role ...
Summary The Card Services Representative serves as a key member of the Card Services team, providing direct support to members and internal staff for debit, credit, and ATM card services. This role ...
Senior Director, Card Risk Controls Senior Director, Card Risk Controls is responsible for driving ... At least 7 years of experience working in the financial services industry * At least 5 years of ...
Senior Director, Card Risk Controls Senior Director, Card Risk Controls is responsible for driving ... At least 7 years of experience working in the financial services industry * At least 5 years of ...
Card Services Operations Manager Hybrid Position: 3 days a week in office More Than A Job Why do ... direct reports, and ensuring operational process consistently meet established service level ...
Card Services Operations Manager Hybrid Position: 3 days a week in office More Than A Job Why do ... direct reports, and ensuring operational process consistently meet established service level ...
Product Design Director, Card Servicing and Support Platform Design
Richmond, VA · On-site
$153K - $188K/yr
Product Design Director, Card Servicing and Support Platform Design We're currently seeking a ... party products, services, educational tools or other information available through this site.
Product Design Director, Card Servicing and Support Platform Design
Richmond, VA · On-site
$153K - $188K/yr
Product Design Director, Card Servicing and Support Platform Design We're currently seeking a ... party products, services, educational tools or other information available through this site.
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Responsible for the oversight of daily card operations, processes, efficiencies, portfolio ... direct reports, and ensuring operational process consistently meet established service level ...
Responsible for the oversight of daily card operations, processes, efficiencies, portfolio ... direct reports, and ensuring operational process consistently meet established service level ...
Responsible for the oversight of daily card operations, processes, efficiencies, portfolio ... direct reports, and ensuring operational process consistently meet established service level ...
Responsible for the oversight of daily card operations, processes, efficiencies, portfolio ... direct reports, and ensuring operational process consistently meet established service level ...
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Director, Card Risk Management As a Director in Capital One's Card Risk organization, you will ... Masters Degree * 7+ years of Financial Services risk management experience * 7+ years of experience ...
Support onboarding of key partners (sponsor bank, servicer, network) and navigate setup ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Support onboarding of key partners (sponsor bank, servicer, network) and navigate setup ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director, Card Technology Analytics As a Director of Business Analysis at Capital One, you ... services. To achieve this, you will orchestrate the team's long-term and short-term strategy ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
... direct the strategy and execution of card program initiatives. * Provides program management and ... Member Service: Commitment to providing excellent external and internal member service and ...
... direct the strategy and execution of card program initiatives. * Provides program management and ... Member Service: Commitment to providing excellent external and internal member service and ...
Support onboarding of key partners (sponsor bank, servicer, network) and navigate setup ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Support onboarding of key partners (sponsor bank, servicer, network) and navigate setup ... Strong understanding of the card ecosystem, including sponsor banks, processors, servicers, and ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
Business Director- Card Technology Strategy As a Business Director at Capital One, you will apply ... IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and ...
... direct the strategy and execution of card program initiatives. * Provides program management and ... Member Service: Commitment to providing excellent external and internal member service and ...
... direct the strategy and execution of card program initiatives. * Provides program management and ... Member Service: Commitment to providing excellent external and internal member service and ...
VP, Card Operations and Services
San Diego, CA · On-site
$138K - $170K/yr
Ability to motivate, direct and coach staff. * Professional and effective interaction, verbal and ... Demonstrated experience with card services platforms. Essential Duties and Responsibilities
Quick apply
VP, Card Operations and Services
San Diego, CA · On-site
$138K - $170K/yr
Ability to motivate, direct and coach staff. * Professional and effective interaction, verbal and ... Demonstrated experience with card services platforms. Essential Duties and Responsibilities
Director Card Services information
What is the difference between Director Card Services vs Card Services Manager?
| Aspect | Director Card Services | Card Services Manager |
|---|---|---|
| Responsibilities | Oversees entire card services department, develops strategies, manages teams, and ensures compliance | Manages daily operations, supervises staff, and implements policies within the card services team |
| Credentials | Typically requires extensive experience in card services, relevant certifications, and leadership skills | Requires experience in card operations, customer service, and supervisory skills |
| Work Environment | Corporate office, strategic planning, cross-department collaboration | Operational setting, direct team management, customer interaction |
The main difference between a Director Card Services and a Card Services Manager lies in scope and strategic involvement. The Director focuses on overall department strategy and compliance, while the Manager handles daily operations and team supervision. Both roles require relevant experience, but the Director's role is more senior and strategic.
Card Services Representative - Full-Time - Louisville, KY
Louisville, KY • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Summary
The Card Services Representative serves as a key member of the Card Services team, providing direct support to members and internal staff for debit, credit, and ATM card services. This role is responsible for resolving card-related issues, processing transactions, and ensuring a high-quality member experience through accurate and timely service.
Essential Functions & Responsibilities
- Serve as a primary point of contact for card-related inquiries from members and staff.
- Process debit and ATM card disputes in accordance with required timelines and ensure proper documentation.
- Ensure members receive timely provisional credit and appropriate follow-up on disputes.
- Perform routine operational tasks such as reconciliations, reporting, and card maintenance activities.
- Troubleshoot and resolve issues including declined transactions, account activity questions, and card usage concerns.
- Collaborate with team members to resolve issues and improve processes.
- Serve as backup support within the Finance team as needed.
- Assist with departmental projects and other duties as assigned.
Qualifications and Certifications
- A high school diploma or GED required.
- 1 to 2 years of customer service, banking, or card services experience preferred
- Strong communication and problem-solving skills.
- Proficiency with Microsoft Excel and general computer systems.
- Ability to manage multiple tasks with accuracy and attention to detail.
About L&N Federal Credit Union
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Louisville, KY, US
Year founded
1954