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Card Services Specialist Jobs (NOW HIRING)

Alpine Bank

Card Services Specialist

Grand Junction, CO · On-site

$18 - $23/hr

General Purpose The Card Services Specialist works within Alpine Bank's Card Services, working with debit cards, credit cards, Automatic Teller Machines (ATMs), Instant Issue Debit Cards, Digital ...

William and Mary

Tribe Card Services Specialist II

Tribe Card Services Specialist II Department: CC00417 WM001 | WMUO | Identification Office Job Family: Staff - Administrative & Office Support Worker Sub-Type: Regular (benefited) Job Requisition ...

William and Mary

Tribe Card Services Specialist II

Tribe Card Services Specialist II Department: CC00417 WM001 | WMUO | Identification Office Job Family: Staff - Administrative & Office Support Worker Sub-Type: Regular (benefited) Job Requisition ...

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution ...

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How much do card services specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for card services specialist in the United States is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.96 per hour, depending on experience, location, and employer.

What is a card services specialist?

Card Services Specialists are professionals who manage and support various aspects of card-related banking services, such as debit, credit, and prepaid cards. They handle customer inquiries, process card applications, investigate fraudulent activities, and resolve issues related to card transactions. These specialists often work in banks, credit unions, or financial institutions, ensuring customers have a smooth experience with their card products. They also help educate customers about card features, security measures, and troubleshooting common problems.

What are the key skills and qualifications needed to thrive as a card services specialist, and why are they important?

To thrive as a Card Services Specialist, you need a solid understanding of banking operations, card processing procedures, and often a background in finance or customer service. Familiarity with card management systems, fraud detection tools, and compliance software is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in resolving customer issues and handling sensitive information. These competencies are crucial for ensuring secure, accurate transaction processing and maintaining customer trust in financial services.

What are some common challenges faced by card services specialists, and how can they be addressed?

Card Services Specialists often encounter challenges such as handling high call volumes, resolving complex customer inquiries about card transactions, and swiftly detecting potential fraud. To address these, strong communication skills and attention to detail are essential, along with a thorough understanding of card processing systems and company policies. Continuous training and collaboration with fraud prevention or IT departments can help specialists stay up-to-date on the latest security measures and ensure efficient problem resolution.

How much does a card services specialist make?

A card services specialist typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. The role often requires customer service skills and familiarity with banking or financial software.
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Card Services Specialist jobs near you
Infographic showing various Card Services Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,655 per year, or $24.4 per hour.

Card Services Specialist

Arbor Financial Credit Union

Kalamazoo, MI • Hybrid

$17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description

Card Services Specialist Benefit Highlights

  • Hybrid work schedule
  • Paid vacation, personal, sick, holiday, volunteer & birthday time off
  • 401(k) with 6% match and 4% profit-sharing contribution
  • Top-notch health insurance, dental, and vision
  • HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
  • Employee Assistance Program to prioritize your wellbeing
  • Loan and mortgage discounts + higher rates for savings products

Starting Wage: $17.25/Hour, based on experience


Location: Kalamazoo, MI

About The Role

Join our team as a Card Services Specialist, where you'll play a key role in supporting debit and credit card programs, resolving card-related issues, and assisting members with confidence and care. This position is ideal for someone who enjoys problem-solving, working with financial systems, and delivering exceptional service while protecting sensitive member information.


Where You're Headed

Start your journey at Arbor as a Card Services Specialist and grow right where you are - Card Services Specialist II and III growth track promotions possible (with a pay increase).  With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility.


What You'll Do

  • Process credit card payment exceptions and review activity reports 
  • Research and resolve card-related issues and payment exceptions 
  • Assist members and staff with card service inquiries 
  • Monitor and respond to fraud, lost/stolen cards, and account abuse 
  • Process balance transfers, returns, check requests, and account closures
  • Maintain accurate records and protect confidential information
  • Support department operations and ensure policy compliance

Is This You?

  • High School Diploma or equivalent
  • Financial services industry experience
  • Strong computer and application skills 
  • Strong oral and written communication skills 
  • Ability to successfully organize, prioritize, and manage multiple responsibilities
  • Team player with a positive attitude and flexibility
  • Professionalism in conduct, communication, and appearance 
  • Ability to be bonded
  • Preferred But Not Required: College degree, service/sales experience, and previous experience in a similar or related role.

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.

Apply