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Personal Banking Representative Jobs (NOW HIRING)

Berkshire Bank

Personal Banking Rep

Hartford, CT · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing exceptional service while educating customers on a wide variety of personal and business banking ...

Berkshire Bank

Personal Banking Rep

Medford, MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing exceptional service while educating customers on a wide variety of personal and business banking ...

Berkshire Bank

Personal Banking Rep

MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing exceptional service while educating customers on a wide variety of personal and business banking ...

Berkshire Bank

Personal Banking Rep

Newton, MA · On-site

$20 - $28.90/hr

The Personal Banker Representative serves as a primary point of contact for clients, providing exceptional service while educating customers on a wide variety of personal and business banking ...

Commerce Bank

Business Banking Representative

Pittsburg, KS · On-site

$30.55 - $40.85/hr

Business Banking Representative Apply ( locations KS - Columbus/Pittsburg - Pittsburg - Pittsburg ... Submit company and personal financial statements * Prepare borrowing base certificate submission ...

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Personal Banking Representative information

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How much do personal banking representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for personal banking representative in the United States is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

How does a personal banking representative typically collaborate with other departments within a bank?

Personal Banking Representatives frequently work alongside colleagues from departments such as lending, wealth management, and customer service. They may refer clients to specialists for home loans, investment products, or complex financial solutions, ensuring customers receive comprehensive support. Effective communication and teamwork are essential, as representatives often coordinate with branch managers and back-office staff to resolve issues and streamline customer experiences. This collaboration helps provide seamless service and fosters professional growth by exposing representatives to a range of banking functions.

What are the key skills and qualifications needed to thrive as a personal banking representative, and why are they important?

To thrive as a Personal Banking Representative, you need a solid understanding of banking products, financial regulations, and customer service, usually supported by a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and compliance tools is essential for managing accounts and transactions efficiently. Strong interpersonal skills, attention to detail, and problem-solving abilities enable you to build trust and effectively address client needs. These qualities are crucial for ensuring customer satisfaction, maintaining compliance, and supporting the financial institution’s reputation.

What is the difference between Personal Banking Representative vs Customer Service Representative?

AspectPersonal Banking RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, or service desks
Employer & IndustryBanks, credit unions, financial servicesRetail stores, telecom, banking
Primary FocusAssisting clients with banking products, opening accounts, providing financial adviceHandling customer inquiries, resolving issues, providing product info

While both roles involve customer interaction, a Personal Banking Representative focuses on banking services and financial advice within a bank, whereas a Customer Service Representative handles general inquiries and support across various industries. The roles often overlap in communication skills but differ in industry-specific knowledge and responsibilities.

What does a personal banking representative do?

A Personal Banking Representative assists customers with their banking needs, such as opening and managing accounts, processing transactions, and providing information about bank products and services. They help clients understand different types of accounts, loans, and credit options, and may also assist with resolving account issues or concerns. Their role involves both customer service and sales, as they work to ensure customer satisfaction while identifying opportunities to recommend financial solutions that suit individual needs.
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Personal Banking Representative jobs near you
Infographic showing various Personal Banking Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,583 per year, or $18.1 per hour.

Personal Banking Representative Float-Manistee Market

West Shore Bank

Manistee, MI • On-site

Full-time

Re-posted 14 days ago

Job description

Description:


Personal Banking Representative Float


Build your future with us!


Serving the West Shore area since 1898, West Shore Bank is the area's leading Independent Community Bank making a real difference in our local communities in Benzie, Mason, Manistee, Oceana and Grand Traverse Counties.

Do you have a passion for service and a drive to succeed? West Shore Bank is a growing independent bank and is accepting applications for a Personal Banking Representative float in our Manistee, Onekama and Frankfort Markets.

The Personal Banking Representative Float is responsible for promoting the Bank's products and services, opening new accounts and processing routine transactions for bank customers including cashing checks, accepting deposits and withdrawals and processing loan payments.


Requirements:

This is a float position, that will require traveling to Manistee, Onekama and Frankfort as needed.

The ideal candidate will be motivated and have excellent interpersonal, communication and customer service skills. A high school diploma or equivalent and prior cash handling and customer service experience are required. Prior Teller experience is helpful.


Please complete an application or send your resume to: West Shore Bank Human Resources P.O. Box 627 Ludington, MI 49431

M/ F/ Vet/ Disabled/ Minority/National Origin/ Religion/ Sexual Orientation/ Gender Identity and Expression.