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Card Services Manager Jobs (NOW HIRING)

MECU Credit Union

Manager - Card Services

Baltimore, MD

$67K - $101K/yr

Provides daily management and support for all activities (consumer and business) in debit and credit card servicing and operations including service delivery, financial settlement, reconciliation ...

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Fnbcorp

Card Services Representative

Hermitage, PA · On-site

Supervisor of Card Services Position Overview: This position is primarily responsible for ... Provides portfolio reports to management. Performs other related duties and projects as assigned.

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Card Services Manager information

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$25.5K

$67.7K

$129K

How much do card services manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for card services manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Card Services Manager, and why are they important?

To thrive as a Card Services Manager, you need expertise in banking operations, card payment processing, and risk management, typically supported by a bachelor’s degree in finance or business. Familiarity with card management systems, payment processing platforms, and regulatory compliance tools is important, along with relevant certifications like Certified Payments Professional (CPP). Strong leadership, problem-solving skills, and effective communication set top performers apart in this role. These capabilities ensure efficient card operations, regulatory compliance, and high customer satisfaction in a fast-evolving financial services environment.

What are some typical challenges faced by a Card Services Manager, and how can they be addressed?

Card Services Managers often encounter challenges such as managing high transaction volumes, ensuring compliance with ever-changing regulations, and swiftly resolving customer disputes. Staying updated with payment industry trends and fostering strong relationships with internal teams like IT, compliance, and customer service are crucial for effective problem-solving. Proactive training, process optimization, and leveraging technology can help address these challenges while maintaining high standards of service and security.

What does a Card Services Manager do?

A Card Services Manager oversees the operations related to credit, debit, and ATM card services within a financial institution. Their responsibilities include managing card issuance, fraud prevention, transaction processing, and ensuring regulatory compliance. They also supervise staff, coordinate with vendors, and resolve customer issues related to card products. The goal is to provide efficient, secure, and customer-friendly card services while minimizing risk and maximizing operational efficiency.

What is the difference between Card Services Manager vs Credit Analyst?

AspectCard Services ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CAMS or CTP often preferredBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentBanking or financial institutions, managing customer accounts and card operationsFinancial institutions, analyzing credit data to assess risk
Employer & Industry UsageUsed in banks, credit card companies, financial servicesCommon in banks, lending firms, credit bureaus
Search & Comparison IntentUnderstanding roles in card management and customer serviceAssessing creditworthiness and risk analysis

The Card Services Manager focuses on managing card operations, customer accounts, and service quality, while the Credit Analyst evaluates credit data to determine lending risk. Both roles require financial knowledge and work within banking or financial institutions, but they serve different functions in the credit process.

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Card Services Manager jobs near you
Card Services Specialist I

Card Services Specialist I

International Bank of Commerce

San Antonio, TX • On-site

Full-time

Posted 27 days ago

IBC Bank rating

7.0

Company rating: 7.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
833 Card Services
Job Summary:
The card services specialist I is responsible for managing the daily operations for the credit card program, including but not limited to card and printer supply inventory management and distribution adhering to procedures and controls to comply with card guidelines. Coordinating with multiple supply vendors, reconciliation of vendor invoices, and allocating cost to multiple cost centers. Establishing open communication with branch administrative staff and card liaisons to coordinate any changes in processes and communicate any known issues. Also serves as main contact for Instant Issue printer branch support with balancing card stock, card rejects, and general printer support questions.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
  • Supports daily operations for the Instant Issue and Merchant programs and credit card portfolios
  • Manage printer balance reports and branch support for balancing inquiries
  • Perform daily research investigation about Debit Card, Prepaid and/or other Card Services related products and services.
  • Process card requests for all markets; maintenance, reactivation, increase/decrease card limits, upload, reload, transfers and reordering of cards.
  • Log and process and/or destroy all cards received for return mail or hold mail in a timely manner and within card issuance guidelines.
  • Provide branch telephone support by answering calls related to process questions and issues for all Card Services related products and services.
  • Update and maintain daily inventory tracking reports for multiple third-party card vendors used by management for decision making.
  • Reviews daily credit card wire settlement
  • Processes secure credit card portfolio payments
  • Maintains daily, monthly, and quarterly reports for the management groups
  • Process debit card requests for all markets
  • Supports Return Mail
  • Processes incentive/referral payouts for merchant services

SKILLS
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively
  • Time Management - Managing one's own time and the time of others
  • Service Orientation - Actively looking for ways to help people
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Judgement and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one

EDUCATION & KNOWLEDGE
  • High School Diploma or equivalent required. College diploma, some college or equivalent work experience preferred.
  • Proficient working knowledge of productivity tools, including Microsoft Word and Teams
  • Advanced skills in Microsoft Excel such as, pivot tables and advanced formulas
  • Knowledge of email systems, including Microsoft Outlook
  • Working knowledge of or ability to learn to use office equipment, including printers and phone systems
  • Knowledge of English grammar, spelling and punctuation
  • Competitive level typing skills to produce documents on a personal computer
  • 1-2 years previous work experience in customer service, administrative support or other office/clerical field.
  • Experience with logistics and/or procurement preferred but not required

What IBC Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About IBC BANK

Sourced by ZipRecruiter

Industry

Banking and credit intermediation

Company size

1,001 - 5,000 Employees

Headquarters location

Laredo, TX, US

Year founded

1966

Social media

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