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How much do discover credit card jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for discover credit card in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.36 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in a Discover Credit Card customer service position?

A typical day for a Discover Credit Card customer service representative involves responding to customer inquiries via phone, email, or chat, assisting with account issues, processing payments, and resolving disputes or concerns. Representatives work closely with team leads and may collaborate with other departments such as fraud prevention or technical support, depending on the nature of the inquiry. The environment is usually fast-paced and structured with set schedules, and performance is often measured by customer satisfaction metrics. This role is ideal for those who enjoy problem-solving, clear communication, and helping people navigate their credit card needs.

What are the key skills and qualifications needed to thrive in the Discover Credit Card position, and why are they important?

To thrive in a Discover Credit Card customer service or account specialist role, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Experience with CRM systems, payment processing platforms, and knowledge of credit card regulations is often required. Patience, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. These competencies help ensure efficient handling of customer inquiries, compliance with financial regulations, and a positive customer experience.

What is a Discover Credit Card job?

A Discover Credit Card job typically involves working for Discover Financial Services in roles related to customer service, fraud prevention, account management, or technical support. Employees assist cardholders with inquiries, payments, disputes, or troubleshooting issues. Positions may be in call centers, corporate offices, or remote settings, depending on the role. Benefits often include competitive pay, career development opportunities, and financial perks like tuition reimbursement.

More about Discover Credit Card jobs
What cities are hiring for Discover Credit Card jobs? Cities with the most Discover Credit Card job openings:
What are the most commonly searched types of Discover Credit Card jobs? The most popular types of Discover Credit Card jobs are:
What states have the most Discover Credit Card jobs? States with the most job openings for Discover Credit Card jobs include:
What job categories do people searching Discover Credit Card jobs look for? The top searched job categories for Discover Credit Card jobs are:
Discover Credit Card jobs near you
Infographic showing various Discover Credit Card job openings in the United States as of June 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,501 per year, or $20.4 per hour.
Small Business Credit Card Portfolio Risk Manager

Small Business Credit Card Portfolio Risk Manager

U.S. Bank

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
U.S. Bank is seeking a reliable Risk Management professional skilled in SAS/SQL/Python and strategy analysis to manage existing customer credit risks through credit line increase/decrease programs for the Small Business credit card Risk Strategy team.
Position Highlights
  • Lead the line management function for the Small Business Credit Card portfolio. Analyze large amount of historical data to identify risk mitigation and growth opportunities through data-driven credit line increase and decrease programs. Develop tools, segmentations, and strategies to optimize financial impact of these programs. Forecast the strategy's financial impact and track actual against forecast
  • Query large datasets using SAS, SQL Plus, or Python, performing segmentation and decision tree analysis. Identify patterns through large credit card financial data
  • Work with consumer and commercial bureaus to develop trigger strategies; identify data sources and tools that will assist with small business credit card line management efficiency
  • Work closely with other areas of the organization such as system implementation teams to support strategy implementation
  • Review accounts in the decisioning systems to validate accuracy of strategy execution and stability of key drivers
  • Monitor portfolio performance trends and loss patterns and identify strategy improvement opportunities in a timely manner
  • Work as a liaison between Compliance, Risk, Data Warehouse teams to keep data organized. Become a data expert for the Small Business team and build reports, data inventory, and analysis that help make data-driven decisions
  • Create and automate timely and accurate tracking and reports for senior management. Summarize findings from the reports to deliver clear messages about strategy improvement opportunities

Basic Qualifications
  • Bachelor's degree or equivalent work experience
  • Five to Seven years of related experience

Preferred Skills and Experience
  • Bachelor's degree with an emphasis in computer science, business, analytics, statistics, data science or equivalent work experience
  • Three plus years of relevant experience in credit card risk management functions
  • In-depth understanding of the Risk Management function in credit card risk management with a focus on line management
  • Strong analytical skills and ability to analyze models, tools, trends, and patterns
  • Expertise with Python, SAS, SAS EG or SQL plus to pull large amounts of data
  • Expertise with Power BI, Excel and PowerPoint
  • Expertise with Microsoft suites and productivity tools
  • Strong process facilitation, project management, analytical, and presentation skills
  • Experience working with small business credit card portfolio preferred

Hybrid/flexible schedule
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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