Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Try new things, learn new skills and discover what you excel at-all from Day One. U.S. Bank is ... Lead the line management function for the Small Business Credit Card portfolio. Analyze large ...
Credit Card ID Theft Investigator
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Try new things, learn new skills and discover what you excel at-all from Day One. The Credit Card Identity Theft Investigator independently handles complex identity theft cases, primarily related to ...
Credit Card ID Theft Investigator
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Tempe, AZ · Hybrid
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Try new things, learn new skills and discover what you excel at-all from Day One. The Credit Card Identity Theft Investigator independently handles complex identity theft cases, primarily related to ...
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Try new things, learn new skills and discover what you excel at-all from Day One. The Credit Card Identity Theft Investigator independently handles complex identity theft cases, primarily related to ...
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Try new things, learn new skills and discover what you excel at-all from Day One. The Credit Card Identity Theft Investigator independently handles complex identity theft cases, primarily related to ...
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Try new things, learn new skills and discover what you excel at-all from Day One. The Credit Card Identity Theft Investigator independently handles complex identity theft cases, primarily related to ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
Instructional Designer - Credit Card Training
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
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Try new things, learn new skills and discover what you excel at-all from Day One. We are seeking a ... Design, develop, and maintain instructional content focused on credit card products, policies, and ...
Discover Credit Card information
See salary details
$12.98 - $14.16
2% of jobs
$14.16 - $15.34
5% of jobs
$15.34 - $16.52
2% of jobs
$16.52 - $17.70
11% of jobs
$18.07 is the 25th percentile. Wages below this are outliers.
$17.70 - $18.88
16% of jobs
$18.88 - $20.06
9% of jobs
The median wage is $20.42 / hr.
$20.06 - $21.24
16% of jobs
$22.28 is the 75th percentile. Wages above this are outliers.
$21.24 - $22.42
16% of jobs
$22.42 - $23.60
9% of jobs
$23.60 - $24.78
7% of jobs
$24.78 - $25.96
6% of jobs
$12
$20
$25
How much do discover credit card jobs pay per hour?
What does a typical day look like for someone working in a Discover Credit Card customer service position?
A typical day for a Discover Credit Card customer service representative involves responding to customer inquiries via phone, email, or chat, assisting with account issues, processing payments, and resolving disputes or concerns. Representatives work closely with team leads and may collaborate with other departments such as fraud prevention or technical support, depending on the nature of the inquiry. The environment is usually fast-paced and structured with set schedules, and performance is often measured by customer satisfaction metrics. This role is ideal for those who enjoy problem-solving, clear communication, and helping people navigate their credit card needs.
Is Discover work from home?
Is Discover Card a good company to work for?
What are the key skills and qualifications needed to thrive in the Discover Credit Card position, and why are they important?
To thrive in a Discover Credit Card customer service or account specialist role, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Experience with CRM systems, payment processing platforms, and knowledge of credit card regulations is often required. Patience, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. These competencies help ensure efficient handling of customer inquiries, compliance with financial regulations, and a positive customer experience.
What jobs in the US pay $300,000 a year?
How much do Discover employees make?
What is a Discover Credit Card job?
A Discover Credit Card job typically involves working for Discover Financial Services in roles related to customer service, fraud prevention, account management, or technical support. Employees assist cardholders with inquiries, payments, disputes, or troubleshooting issues. Positions may be in call centers, corporate offices, or remote settings, depending on the role. Benefits often include competitive pay, career development opportunities, and financial perks like tuition reimbursement.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
U.S. Bank rating
8.2
Based on 352 frontline employees who took The Breakroom Quiz
40th of 146 rated banks
Job description
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionU.S. Bank is seeking a reliable Risk Management professional skilled in SAS/SQL/Python and strategy analysis to manage existing customer credit risks through credit line increase/decrease programs for the Small Business credit card Risk Strategy team.
Position Highlights
- Lead the line management function for the Small Business Credit Card portfolio. Analyze large amount of historical data to identify risk mitigation and growth opportunities through data-driven credit line increase and decrease programs. Develop tools, segmentations, and strategies to optimize financial impact of these programs. Forecast the strategy's financial impact and track actual against forecast
- Query large datasets using SAS, SQL Plus, or Python, performing segmentation and decision tree analysis. Identify patterns through large credit card financial data
- Work with consumer and commercial bureaus to develop trigger strategies; identify data sources and tools that will assist with small business credit card line management efficiency
- Work closely with other areas of the organization such as system implementation teams to support strategy implementation
- Review accounts in the decisioning systems to validate accuracy of strategy execution and stability of key drivers
- Monitor portfolio performance trends and loss patterns and identify strategy improvement opportunities in a timely manner
- Work as a liaison between Compliance, Risk, Data Warehouse teams to keep data organized. Become a data expert for the Small Business team and build reports, data inventory, and analysis that help make data-driven decisions
- Create and automate timely and accurate tracking and reports for senior management. Summarize findings from the reports to deliver clear messages about strategy improvement opportunities
Basic Qualifications
- Bachelor's degree or equivalent work experience
- Five to Seven years of related experience
Preferred Skills and Experience
- Bachelor's degree with an emphasis in computer science, business, analytics, statistics, data science or equivalent work experience
- Three plus years of relevant experience in credit card risk management functions
- In-depth understanding of the Risk Management function in credit card risk management with a focus on line management
- Strong analytical skills and ability to analyze models, tools, trends, and patterns
- Expertise with Python, SAS, SAS EG or SQL plus to pull large amounts of data
- Expertise with Power BI, Excel and PowerPoint
- Expertise with Microsoft suites and productivity tools
- Strong process facilitation, project management, analytical, and presentation skills
- Experience working with small business credit card portfolio preferred
Hybrid/flexible schedule
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
What U.S. Bank employees say
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About U.S. Bank
Sourced by ZipRecruiter
U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
Minneapolis, MN, US
Year founded
1863