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How much do discover credit card jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for discover credit card in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.36 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in a Discover Credit Card customer service position?

A typical day for a Discover Credit Card customer service representative involves responding to customer inquiries via phone, email, or chat, assisting with account issues, processing payments, and resolving disputes or concerns. Representatives work closely with team leads and may collaborate with other departments such as fraud prevention or technical support, depending on the nature of the inquiry. The environment is usually fast-paced and structured with set schedules, and performance is often measured by customer satisfaction metrics. This role is ideal for those who enjoy problem-solving, clear communication, and helping people navigate their credit card needs.

Is Discover work from home?

Discover Credit Card customer service and support roles often offer remote work options, especially for call center and administrative positions. However, many roles may require on-site presence or a hybrid schedule depending on the specific job and location requirements.

Is Discover Card a good company to work for?

Discover Credit Card is a division of Discover Financial Services, which is generally considered a stable employer with competitive benefits and a focus on customer service. Employees often cite a collaborative work environment and opportunities for growth, though experiences can vary by role and location.

What are the key skills and qualifications needed to thrive in the Discover Credit Card position, and why are they important?

To thrive in a Discover Credit Card customer service or account specialist role, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Experience with CRM systems, payment processing platforms, and knowledge of credit card regulations is often required. Patience, problem-solving abilities, and a customer-centric mindset are valuable soft skills in this role. These competencies help ensure efficient handling of customer inquiries, compliance with financial regulations, and a positive customer experience.

What jobs in the US pay $300,000 a year?

High-paying jobs that can reach or exceed $300,000 annually include roles such as senior investment bankers, corporate executives, specialized physicians, and certain technology executives. These positions often require advanced degrees, extensive experience, and strong leadership or technical skills. Compensation varies based on industry, location, and individual performance.

How much do Discover employees make?

Discover Credit Card employees' salaries vary by role and experience, with entry-level positions typically earning around $40,000 to $60,000 annually. More experienced professionals or those in specialized roles can earn upwards of $80,000 or more, depending on responsibilities and location.

What is a Discover Credit Card job?

A Discover Credit Card job typically involves working for Discover Financial Services in roles related to customer service, fraud prevention, account management, or technical support. Employees assist cardholders with inquiries, payments, disputes, or troubleshooting issues. Positions may be in call centers, corporate offices, or remote settings, depending on the role. Benefits often include competitive pay, career development opportunities, and financial perks like tuition reimbursement.

More about Discover Credit Card jobs
What cities are hiring for Discover Credit Card jobs? Cities with the most Discover Credit Card job openings:
What are the most commonly searched types of Discover Credit Card jobs? The most popular types of Discover Credit Card jobs are:
What states have the most Discover Credit Card jobs? States with the most job openings for Discover Credit Card jobs include:
What job categories do people searching Discover Credit Card jobs look for? The top searched job categories for Discover Credit Card jobs are:
Discover Credit Card jobs near you
Infographic showing various Discover Credit Card job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,501 per year, or $20.4 per hour.
Instructional Designer - Credit Card Training

Instructional Designer - Credit Card Training

US Bank

Cincinnati, OH • On-site

$62K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 358 frontline employees who took The Breakroom Quiz

44th of 149 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

We are seeking a highly organized, detail-oriented Instructional Designer to join our Training team with a strong focus on credit card-related learning content. This role is responsible for designing, developing, and delivering engaging training experiences while efficiently managing complex workflows that route learning collateral through compliance reviews and web portal publishing processes.

The ideal candidate is equal parts creative, organized, and execution-focused, with experience working under deadlines, juggling competing priorities, and confidently delivering training-primarily via live webinars.

Key Responsibilities

  • Design, develop, and maintain instructional content focused on credit card products, policies, and processes
  • Create engaging learning materials using authoring tools (preference for Articulate Storyline and/or Rise)
  • Traffic training collateral through compliance, legal review, and internal approval workflows
  • Manage publishing and updates to internal web portals
  • Plan and deliver live, virtual training sessions (webinars) for diverse audiences
  • Present with confidence and clarity, ensuring high engagement and learner comprehension
  • Partner with subject matter experts, compliance teams, and stakeholders to ensure accuracy and alignment
  • Manage multiple projects simultaneously while meeting deadlines and maintaining quality
  • Apply project management best practices to scope, schedule, track, and deliver training initiatives
  • Support in-person training when required; occasional travel may be needed
Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • Six to eight years of experience in marketing or related field

Preferred Skills/Experience
  • 3+ years of experience in Instructional Design, Learning & Development, or a related field
  • Experience developing training in a regulated environment (financial services strongly preferred)
  • Proficiency with eLearning authoring tools, preferably Articulate
  • Strong organizational skills with a proven ability to manage complex workflows and approvals
  • Exceptional attention to detail and quality control
  • Demonstrated experience working under deadlines and prioritizing competing tasks
  • Comfort presenting to groups via webinar or virtual platforms
  • Strong written and verbal communication skills
  • Experience managing projects from concept through delivery
  • Experience with credit card products or consumer banking
  • Familiarity with LMS platforms and content publishing workflows
  • Background in instructional design methodologies (ADDIE, Agile, etc.)
  • Experience facilitating instructor-led or blended learning
  • Basic understanding of compliance, risk, or legal review processes

Key Attributes for Success

  • Highly organized and process-driven
  • Confident, engaging presentation style

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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