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Call Center Agent Jobs (NOW HIRING)

Call Center Agent

Miami, FL ยท On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Call Center Agent

Toms River, NJ ยท On-site

$14.50 - $19.25/hr

We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...

Call Center Agent

$15.25 - $20.25/hr

Call Center Agent Atlanta, Georgia, United States Position: Call Center Agent Location: Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and ...

Call Center Agent

San Bernardino, CA ยท On-site

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Call Center Agent

Aspen, CO ยท On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Call Center Agent

Atlanta, GA ยท On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

Bay City, MI ยท On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Call Center Agent

South Jordan, UT ยท On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

Austin, TX ยท On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Call Center Agent

Houston, TX ยท On-site

$14.25 - $18.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Call Center Agent

Detroit, MI ยท On-site

$13.75 - $18/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Call Center Agent

Detroit, MI ยท On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Call Center Agent

Augusta, GA ยท On-site

$14 - $18.50/hr

Call Center Agent Location: Augusta, GA 30907 Duration: Longterm Contract The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday-Friday) and mandatory 1-2 hours of ...

Call Center Agent

Orlando, FL ยท On-site

$50K - $55K/yr

Call Center Agent Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as ...

Showing results 41-60

CALL Center Agent information

See salary details

$10

$17

$25

How much do call center agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

What cities are hiring for Call Center Agent jobs? Cities with the most Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
Who are the top companies hiring for Call Center Agent jobs? The top employers for Call Center Agent jobs are:
What states have the most Call Center Agent jobs? States with the most job openings for Call Center Agent jobs include:
Infographic showing various Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Capital NYC

Miami, FL โ€ข On-site

$33K - $50K/yr

Full-time

Re-posted 24 days ago


Job description

Join Our Team at Capital NYC: Call Center Agent

Location: Miami, FL

Salary: $33,000 - $50,000

Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC is seeking dynamic individuals to join our team as Call Center Agents in vibrant Miami, FL.

Job Description:As a Call Center Agent at Capital NYC, you will be the first point of contact for our valued customers. Your primary responsibility will be to handle inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service with every interaction. You will play a pivotal role in maintaining customer satisfaction and fostering positive relationships with our clientele.

Responsibilities:

  • Answer incoming calls promptly and professionally
  • Assist customers with product or service inquiries, troubleshooting, and issue resolution
  • Utilize effective communication skills to provide accurate information and solutions
  • Document customer interactions and transactions accurately
  • Collaborate with team members to achieve departmental goals and objectives
  • Adhere to company policies and procedures at all times

Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong customer service orientation with a desire to help others
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented with good organizational skills
  • Proficiency in basic computer applications and familiarity with call center technology
  • Previous experience in a customer service role or call center environment is a plus, but not required

Benefits:

  • Competitive salary with opportunities for advancement
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off and holiday pay
  • Ongoing training and professional development opportunities
  • Dynamic and supportive work environment
  • Employee discounts and perks