How to become a call center agent?

To become a call center agent, you will likely need a high school diploma, though some jobs may only require on-the-job training. Basic computer skills and a willingness to talk to people over the phone are a must. You must be self-motivated, goal-oriented, friendly, and have a professional phone demeanor. Jobs as a center agent take patience and confidence. You need the ability to learn quickly, stay organized, and have a positive attitude. This is a good position for people who want to learn on the job.