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60 Chime Solutions Call Center Agent Jobs Hiring Near You

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication:

Doherty

Call Center Agent

Saint Augusta, MN · On-site

$17/hr

Call Center Agent Location: St. Cloud, MN Compensation: $17.00 per hour - paid weekly Job Type ... Temporary or Temp-to-hire About the Opportunity Doherty Staffing Solutions is hiring Call Center ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site +1

$14.50 - $19/hr

Call Center Agent Location: [Location] Job Type: Full-Time Job Summary We are seeking a ... Resolve customer complaints and provide appropriate solutions. * Accurately document customer ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

City of Amarillo

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

Call Center Agent Under the direct supervision of the Call Center Supervisor, a Call Center Agent ... Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

BeloForm Craft

Call Center Agent

Denver, CO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Resolve customer complaints by providing effective solutions in a timely manner. * Maintain a high ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities * Promote and retain company products and services. * Handle inbound and outbound retention-related ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... delivering effective solutions. Experience in customer service, retail, or sales is preferred ...

Catch Vibe Voice

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Patient and solution-focused. * Reliable and motivated. * Comfortable in fast-paced environments.

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Call Center Agent-REMOTE

Fa Solutions Llc

Saint Petersburg, FL • Remote

$15 - $16/hr

Full-time

Re-posted 25 days ago

Job description

General Description:

The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students. This position is a high touch, Inbound/Outbound phone solution with high expectations in providing an excellent student experience. The Call Center Agent exhibits superior customer service skills and professionalism throughout daily interactions and communications with students. The Call Center Agent must demonstrate an ability to work independently as well as collaboratively with team members, administrators and staff.

Primary Duties and Responsibilities:
  • Ability to work with firm deadline and use outstanding customer service to recruit and retain students.
  • Utilize phone and email to communicate with students timely highlighting the features and benefits of the client school.
  • Become familiar with recruitment activities, information sessions, orientations, registration events for the client school.
  • Occasionally assist students with course selection and registration.
  • Advise on financial aid status and next steps.
  • Understand the financial process flow including the student payment process
  • Work within several VPNs, financial and student information software systems, updating notes, documenting activities
  • Toggle between different emails and systems to gather information and provide status updates
  • Attend remote training sessions to receive updated information about new programs and services.
  • Ability to follow the expectation of treating fellow employees, students and the institution’s guests with professionalism.
  • Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.
  • Other Duties as assigned
Qualifications and Education Requirements:
  • Associate degree or 24 college credits and/or a minimum of 1 year of working in an educational environment, preferably in admissions, registration, financial aid, or student records; or 3 years of relevant experience.
  • Strong computer system experience
Preferred Skills:
  • Recruiting, management, sales, and/or knowledge of higher education preferred
  • Must be able to demonstrate excellent written and oral communication skills
  • Goal oriented and intrinsically motivated with superior customer service and networking skills
  • Must maintain knowledge of Family Educational Rights and Privacy Act (FERPA) and commit to operating in compliance
  • Ability to manage multiple accounts and document/place comments in the system
  • Ability to build relationships with students and determine the correct program fit for students’ career and personal goals