Chime Solutions
Chime Solutions

60 Chime Solutions Call Center Agent Jobs Hiring Near You

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication:

Call Center Agent

Alpharetta, GA · On-site +1

$14.50 - $19/hr

Call Center Agent Location: [Location] Job Type: Full-Time Job Summary We are seeking a ... Resolve customer complaints and provide appropriate solutions. * Accurately document customer ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls ...

Be Seen First

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... delivering effective solutions. Experience in customer service, retail, or sales is preferred ...

Be Seen First

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... delivering effective solutions. Experience in customer service, retail, or sales is preferred ...

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... The Call Center Agent will support a health care client and take calls from individuals wishing to ...

Call Center Agent Location: Atlanta, GA Assignment Type: Temporary (60 days, extension possible) Schedule: Monday-Friday, 11:00 AM - 7:30 PM (30-minute lunch) Pay Rate: $17/hr Overview Are client is ...

New

Call Center Agent

Bay City, MI · On-site

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

... solutions that truly make a difference. We're not your average marketing firm - we're your growth ... Position Overview We are seeking a dedicated and dynamic Call Center Agent to join our customer ...

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Chime Solutions Jobs Information

Call Center Agent-REMOTE

Fa Solutions Llc

Saint Petersburg, FL • Remote

$15 - $16/hr

Full-time

Re-posted 18 days ago


Job description

 
General Description:

The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students.  This position is a high touch, Inbound/Outbound phone solution with high expectations in providing an excellent student experience. The Call Center Agent exhibits superior customer service skills and professionalism throughout daily interactions and communications with students.  The Call Center Agent must demonstrate an ability to work independently as well as collaboratively with team members, administrators and staff.  

Primary Duties and Responsibilities:
  • Ability to work with firm deadline and use outstanding customer service to recruit and retain students.
  • Utilize phone and email to communicate with students timely highlighting the features and benefits of the client school.
  • Become familiar with recruitment activities, information sessions, orientations, registration events for the client school.
  • Occasionally assist students with course selection and registration.
  • Advise on financial aid status and next steps.
  • Understand the financial process flow including the student payment process
  • Work within several VPNs, financial and student information software systems, updating notes, documenting activities
  • Toggle between different emails and systems to gather information and provide status updates
  • Attend remote training sessions to receive updated information about new programs and services.
  • Ability to follow the expectation of treating fellow employees, students and the institution’s guests with professionalism.
  • Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.
  • Other Duties as assigned
Qualifications and Education Requirements:
  • Associate degree or 24 college credits and/or a minimum of 1 year of working in an educational environment, preferably in admissions, registration, financial aid, or student records; or 3 years of relevant experience. 
  • Strong computer system experience
Preferred Skills:
  • Recruiting, management, sales, and/or knowledge of higher education preferred
  • Must be able to demonstrate excellent written and oral communication skills
  • Goal oriented and intrinsically motivated with superior customer service and networking skills
  • Must maintain knowledge of Family Educational Rights and Privacy Act (FERPA) and commit to operating in compliance 
  • Ability to manage multiple accounts and document/place comments in the system
  • Ability to build relationships with students and determine the correct program fit for students’ career and personal goals