ZipRecruiter

Log In

1

Call Center Agent Jobs in Tennessee (NOW HIRING)

BCforward

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Alphabe Insight

Call Center Agent

Nashville, TN · On-site

$47K - $51K/yr

Call Center Agent At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our ...

Jim Keras Automotive

Call Center Agent

Memphis, TN · On-site

$13.50 - $17.75/hr

Call Center Agent Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part Time Call Center Agent We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus but is absolutely not ...

Anserfone

Part-Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center Agent Company: Anserfone Location: Memphis, TN (In-Office) Pay: $16/hr Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays Anserfone is hiring Part-Time Call Center ...

Alphabe Insight Inc

Call Center Agent

Nashville, TN · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Call Center Agent

Nashville, TN · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Limitless East Marketing

Call Center Agent

Nashville, TN · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

next page

Showing results 1-20

All JobsCall Center Agent JobsCall Center Agent Jobs in Tennessee

Call Center Agent information

See Tennessee salary details

$9

$15

$22

How much do call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center agent in Tennessee is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Tennessee?

The most popular types of Call Center Agent jobs in Tennessee are:

What are popular job titles related to Call Center Agent jobs in Tennessee?

For Call Center Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Tennessee look for?

The top searched job categories for Call Center Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Call Center Agent jobs?

Cities in Tennessee with the most Call Center Agent job openings:

What are popular job titles related to Call Center Agent jobs in TN?

For Call Center Agent jobs in TN, the most frequently searched job titles are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

Call Center Agent

Entertainment Travel Associates

Nashville, TN • On-site

$14.50 - $19/hr

Other

Posted 5 days ago

Job description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential

Apply