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Inbound Call Center Jobs in Tennessee (NOW HIRING)

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center AgentCompany: AnserfoneLocation: Memphis, TN (In-Office)Pay: $16/hrHours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Anserfone

Part-Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center Agent Company: Anserfone Location: Memphis, TN (In-Office) Pay: $16/hr Hours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business ... Manage inbound and outbound leads efficiently, ensuring no opportunity slips through the cracks.

MMC Group LP

Be Seen First

Call Center Representative Onsite

Nashville, TN · On-site

$17/hr

Answer inbound calls from employees and former employees regarding Human Resources and benefits ... Minimum of 6 months of recent call center and/or employee benefits experience within the past 1-2 ...

University of Rochester

$19.72 - $26.62/hr

Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve ...

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as ...

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as ...

kgs

Call Center Supervisor (Nights)

Nashville, TN · On-site

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

Venture Marketing

Call Center Agent

Nashville, TN

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

kgs

Call Center Supervisor (Nights)

Nashville, TN

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Tennessee

Inbound Call Center information

See Tennessee salary details

$11

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How much do inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Tennessee?

The most popular types of Inbound Call Center jobs in Tennessee are:

What are popular job titles related to Inbound Call Center jobs in Tennessee?

For Inbound Call Center jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Tennessee look for?

The top searched job categories for Inbound Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Inbound Call Center jobs?

Cities in Tennessee with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,720 per year, or $15.7 per hour.

Call Center Agent

Anserfone

Memphis, TN • On-site

$16/hr

Part-time

Re-posted 21 days ago

Job description

Part-Time Call Center AgentCompany: AnserfoneLocation: Memphis, TN (In-Office)Pay: $16/hrHours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAnserfone is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming calls with a warm, helpful attitude.Take accurate messages, transfer calls, and/or relay key information.Use our call processing system to prioritize customer needs efficiently.What We're Looking For:Friendly, upbeat, and professional communication skills.Strong English spelling and grammar.Basic computer proficiency and typing speed of 35+ WPM.Reliable attendance and strong work ethic. Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Ready to help others? Apply today!
Job Posted by ApplicantPro