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Inbound Call Center Jobs in Tennessee (NOW HIRING)

We are an inbound call center only, we do not perform any outbound or sales calls. What are we looking for from our applicants? * Part Time (16-24 hours per week) * Must be available to work a ...

Call Center Agent

Maryville, TN ยท Hybrid

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) JOB STATUS: Full Time/Hourly DEPARTMENT: Call Center ... Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls daily. * Handles ...

Call Center Agent

Maryville, TN ยท On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) At Vanderbilt Mortgage, we believe homeownership makes ... Job Functions Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls ...

Call Center Agent

Maryville, TN ยท On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (Non - LO - Servicing) JOB STATUS: Full Time/Hourly DEPARTMENT: Call Center ... Inbound Customer Service (Daily) * Handles an average of 50-70 inbound phone calls daily. * Handles ...

Part-Time Call Center Agent Company: Anserfone Location: Memphis, TN (In-Office) Pay: $16/hr Hours ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

Call Center Representative

Sevierville, TN ยท On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business ... Manage inbound and outbound leads efficiently, ensuring no opportunity slips through the cracks.

Call Center Agent

Memphis, TN ยท On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Are you a people person who loves being the friendly voice on the other end of ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Sales Consultant

Nashville, TN ยท On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

Call Center Sales Consultant

Nashville, TN ยท On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

CALL CENTER SPECIALIST

Memphis, TN ยท On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Specialist Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our ...

CALL CENTER SPECIALIST

Memphis, TN ยท On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Specialist Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our ...

Call Center Representative

Nashville, TN ยท On-site

$15.50 - $19.25/hr

  • Retirement

  • PTO

AE Landscape Borders is searching for a Call Center Representative who wants to join a fun, competitive, and growth-oriented position. This position plays a crucial role in driving our marketing ...

CALL CENTER SPECIALIST

Brentwood, TN ยท On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Specialist The Call Center Specialist serves as the friendly and professional first point of contact for all incoming calls through designated channels, including hospitals, referral ...

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Showing results 1-20

Inbound Call Center information

See Tennessee salary details

$11

$15

$20

How much do inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What are the most commonly searched types of Inbound Call Center jobs in Tennessee?

The most popular types of Inbound Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Inbound Call Center jobs?

Cities in Tennessee with the most Inbound Call Center job openings:

Infographic showing various Inbound Call Center job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,720 per year, or $15.7 per hour.

Part Time Call Center Agent

Anserfone

Memphis, TN โ€ข On-site

$16/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Part Time Call Center Agent

We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you!

Anserfone is a well-established Call Center/Answering Service located in Memphis, TN. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at Anserfone! What happens on the weekend when your child is sick, and you need medical advice? Our compassionate agents take your call and reassure you that an on-call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry?

Compensation: $16 / Hour

A day in the life of a Customer Experience Agent:

You will find life at Anserfone a busy but satisfying one. After you've been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.

What are we looking for from our applicants?

  • Part Time (16-24 hours per week)
  • Must be available to work a weekend day (Sat or Sun each week)
  • Some Holiday work required
  • A welcoming voice with an upbeat tone
  • Strong spelling and grammar
  • Computer skills
  • Dependability
  • The ability to type 35 words per minute or more

Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.