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Part Time Inbound Call Center Jobs in Tennessee (NOW HIRING)

UHS

CALL CENTER SPECIALIST

Memphis, TN

$15 - $18.75/hr

The Call Center Specialist works as member of Admissions Department and represents LBHS and its ... Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions ...

UHS

CALL CENTER SPECIALIST

Memphis, TN · On-site

$15 - $18.75/hr

The Call Center Specialist works as member of Admissions Department and represents LBHS and its ... Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions ...

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How much do part time inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in Tennessee? The most popular types of Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Inbound Call Center jobs? Cities in Tennessee with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Tennessee as of May 2026, with employment types broken down into 29% Full Time, 66% Part Time, 2% Contract, and 3% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $32,720 per year, or $15.7 per hour.

Call Center Agent - Part Time

Safe Harbor Hospitality, LLC

Pigeon Forge, TN

$15 - $18/hr

Part-time

Posted 5 days ago

Job description

At Safe Harbor Hospitality (SHH), our commitment to excellence in hospitality is at the core of everything we do. We provide exceptional experiences through our carefully curated destinations, offering guests a seamless blend of comfort and adventure. Whether it’s our elevated marinas, inviting resorts, or dynamic residential communities, our dedicated team brings vision and expertise to every interaction.

As a Call Center Agent supporting our Safe Harbor family of brands, you will be an essential part of delivering outstanding guest experiences. You will be responsible for assisting guests with booking accommodations, answering inquiries, and ensuring a smooth reservation process. If you thrive in a guest-focused environment and have a passion for hospitality, this is the role for you!

Our team combines industry expertise with a forward-thinking approach, ensuring that our properties exceed expectations. We are continuously growing and innovating, offering an exciting opportunity for you to build your future with us.

What You’ll Be Doing

  • Handle guest inquiries and reservation requests via phone, email, and online booking systems.
  • Provide guests with detailed information regarding accommodations, availability, pricing, and promotions.
  • Accurately enter and manage reservations in the system, ensuring all details are recorded correctly.
  • Modify and update existing reservations based on guest requests and availability.
  • Communicate with other departments to coordinate guest needs and special requests.
  • Process payments and ensure compliance with company policies regarding deposits and cancellations.
  • Assist in resolving guest concerns or issues related to reservations in a professional and efficient manner.
  • Maintain knowledge of property amenities, local attractions, and policies to provide guests with informed recommendations.
  • Support marketing and sales efforts by promoting special offers and packages.
  • Follow up with guests' post-stay to ensure satisfaction and encourage repeat business.

What You’ll Bring Along

  • Preferred call center experience and familiarity with reservation phone systems.
  • Previous experience in hospitality, reservations, or customer service preferred.
  • Strong communication skills, both verbal and written, with a professional and friendly demeanor.
  • Proficiency in reservation software and Microsoft Office Suite.
  • Ability to handle multiple tasks efficiently and maintain accuracy under pressure.
  • A guest-centric attitude with a commitment to delivering exceptional service.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to work weekends, evenings, and holidays as needed.
  • Problem-solving skills with the ability to handle guest concerns professionally.
  • A passion for hospitality and creating memorable guest experiences.

Job Types: Part-time - Weekends required

Pay: $15.00 - $18.00 per hour