ZipRecruiter

Log In

2

Part Time Inbound Call Center Jobs in Tennessee (NOW HIRING)

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

After training, part time afternoon/evening shifts are available. Both weekend days are required. The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This ...

next page

Showing results 1-20

All JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Tennessee

Part Time Inbound Call Center information

See Tennessee salary details

$11

$15

$20

How much do part time inbound call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for part time inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Tennessee? The most popular types of Inbound Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Inbound Call Center jobs? Cities in Tennessee with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you

BDC Representative - Part Time

Grayson Automotive

Knoxville, TN • On-site

$18 - $22/hr

Part-time

Posted 3 days ago

Job description

About the Role:

Grayson Hyundai Subaru has an Immediate Opening for a Part Time Sales BDC Rep: M - F / 4-5 hours per day

The BDC (Business Development Center) Representative plays a critical role in driving customer engagement and sales growth within the retail trade industry. This position focuses on managing inbound and outbound communications to generate leads, schedule appointments, and nurture customer relationships. The representative acts as a liaison between potential customers and the sales team, ensuring a seamless and positive customer experience. Success in this role directly contributes to increased sales opportunities and customer satisfaction by effectively managing inquiries and follow-ups. Ultimately, the BDC Representative supports the overall business objectives by maximizing lead conversion and fostering long-term client relationships.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in customer service or sales support roles, preferably within retail or automotive industries.
  • Strong communication skills, both verbal and written.
  • Basic computer proficiency, including experience with CRM software and Microsoft Office applications.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience working in a Business Development Center or call center environment.
  • Demonstrated success in lead generation and appointment setting.

Responsibilities:

  • Respond promptly and professionally to incoming customer inquiries via phone, email, and other communication channels.
  • Initiate outbound calls to prospective and existing customers to generate leads and schedule appointments for the sales team.
  • Maintain accurate and detailed records of customer interactions, leads, and follow-up activities in the CRM system.
  • Collaborate closely with sales department to ensure customer needs are met and appointments are efficiently managed.

Skills:

The BDC Representative utilizes strong communication skills daily to engage customers clearly and professionally, ensuring their inquiries are addressed promptly. Organizational skills are essential for managing multiple leads and appointments simultaneously while maintaining accurate records in the CRM system. Problem-solving abilities help the representative handle customer concerns and coordinate with sales teams to provide effective solutions. Proficiency with technology, including CRM platforms and office software, supports efficient workflow and data management. Additionally, interpersonal skills foster positive relationships with customers and internal teams, contributing to a collaborative and productive work environment.


Mon - Fri 4 - 5 hours per day (Flexible)