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Restaurant Call Center Jobs in Tennessee (NOW HIRING)

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Call Center Representative

Bartlett, TN · On-site

$13.75 - $17.25/hr

Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Test Center Administrator (FT)

Knoxville, TN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Nashville, TN · On-site

$12.75 - $15.50/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Knoxville, TN · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Knoxville, TN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Test Center Administrator (FT)

Nashville, TN · On-site

$12.75 - $15.50/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Job Details

Bartlett, TN · On-site

$46K - $64K/yr

Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across ... call center representatives Adhere to company processes and guidelines Job Requirements ...

Be Seen First

... role (call center experience preferred) * Friendly, clear, professional communication skills ... Company Description KaTom Restaurant Supply, Inc. is one the nation's leading restaurant supply ...

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Showing results 1-20

Restaurant Call Center information

See Tennessee salary details

$9

$16

$22

How much do restaurant call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for restaurant call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a restaurant call center?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a restaurant call center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the restaurant call center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

Can I get a restaurant call center job with no experience?

Restaurant call center jobs often do not require prior experience, as training is typically provided on the job. Strong communication skills, a friendly attitude, and basic computer knowledge are usually sufficient for entry-level positions. Employers may also look for reliability and the ability to handle customer inquiries effectively.

What are the most commonly searched types of Restaurant Call Center jobs in Tennessee?

The most popular types of Restaurant Call Center jobs in Tennessee are:

Infographic showing various Restaurant Call Center job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Representative

Pizza Hut

Bartlett, TN

$14.25 - $17.75/hr

Other

Re-posted 25 days ago


Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,447 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants


Job description

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.  

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.  


The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.


Earn a $1 raise after your first 30 days — plus another $1 after 90 days! We love celebrating progress and commitment early on.


What are we looking for?


The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
  • You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
  • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.
  • You must be at least 16 years of age.


Responsibilities:

  • Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
  • Ability to achieve and maintain performance standards
  • A Customer Maniac who can work independently
  • Support marketing of products
  • Able to interact with all levels of management and customers in a professional manner
  • Assist and mentor new call center representatives
  • Adhere to company processes and guidelines


Job Requirements Qualifications:

  • Customer Relations and interpersonal skills
  • Personal Computer skills
  • Communication (verbal and written) skills
  • Mathematical skills
  • Work both independently and within a team environment
  • Call center experience preferred
  • Strong work ethic
  • Flexibility with schedule


Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! 

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! 


What Pizza Hut employees say

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Benefits

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US