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Call Center Agent Jobs in Tennessee (NOW HIRING)

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Memphis, TN ยท On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Memphis, TN ยท On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Memphis, TN ยท On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

  • PTO

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

  • PTO

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

  • PTO

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

  • PTO

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Agent

Knoxville, TN ยท On-site

$17/hr

... Teller center. Maintain a dependable record of attendance and timeliness. * To answer the call promptly and within established guidelines. * Attend continuing education classes to enhance job ...

Call Center Agent

Knoxville, TN ยท On-site

$17/hr

... Teller center. Maintain a dependable record of attendance and timeliness. * To answer the call promptly and within established guidelines. * Attend continuing education classes to enhance job ...

Call Center Agent

Knoxville, TN ยท On-site

$17/hr

... Teller center. Maintain a dependable record of attendance and timeliness. * To answer the call promptly and within established guidelines. * Attend continuing education classes to enhance job ...

Call Center Sales Consultant

Nashville, TN ยท On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

Call Center Sales Consultant

Nashville, TN ยท On-site

$2.7K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

Showing results 21-40

Call Center Agent information

See Tennessee salary details

$9

$15

$22

How much do call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center agent in Tennessee is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

What are the most commonly searched types of Call Center Agent jobs in Tennessee?

The most popular types of Call Center Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Call Center Agent jobs?

Cities in Tennessee with the most Call Center Agent job openings:

Infographic showing various Call Center Agent job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

Call Center Agent

Jim Keras Subaru

Memphis, TN โ€ข On-site

$14 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personableย Call Center Agent to join our in-house team! In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule service appointments while delivering exceptional customer service. Your workday will be from 9 AM to 6 PM, Monday to Friday, with a rotating Saturday per month to keep things exciting. Don't worry - you'll get a day off during the week to maintain that perfect work-life balance. If you're ready to chat, connect, and keep our customers happy, we want to hear from you!

Whatโ€™s In It for You? (we believe great employees deserve great perks)

  • Health Insurance - because feeling your best matters.
  • Dental Insurance - keep that smile shining!
  • Vision Insurance - stay sharp in every way.
  • 401(k) - plan ahead and invest in your future.
  • Career Growth Opportunities - your potential is limitless here.
  • Community Involvement - make an impact beyond the workplace.
  • Paid Vacation Days - everyone deserves a little R&R.
  • Christmas Bonus (based on tenure) - we reward loyalty.
  • Employee Vehicle Purchase Program - yes, you could drive something sweet!
  • Parts & Service Discounts - keep your ride running smoothly.
  • Free Lunch Every Saturday - because greatness runs on good food.
  • Production Bonuses - serious earning potential for top performers!

What Youโ€™ll Be Doing:

  • Be the friendly voice customers love by responding to calls, emails, and chats quickly and professionally.
  • Schedule service appointments like a scheduling superstar.
  • Make follow-up and retention calls to keep customers happy and coming back.
  • Deliver five-star customer service by listening carefully and providing accurate, helpful information.
  • Work closely with Service Advisors and the Parts Department to keep appointments running smoothly.
  • Maintain accurate and up-to-date customer records in our database.
  • Meet and exceed monthly goals - and celebrate those wins!

Requirements You Bring to the Table:

  • High school diploma (or equivalent).
  • Valid Driverโ€™s License.
  • Reliability and Punctuality - you show up ready to shine.
  • Excellent Communication Skills (phone, email, and chat).
  • The ability to multitask in a fast-paced environment.
  • Strong organization skills and attention to detail.
  • Solid computer skills.
  • Automotive industry experience is a plus, but not required - weโ€™ll gladly teach you what you need to know!

Ready to Start Your Engines?

If youโ€™re a self-starter who loves helping people and delivering amazing customer service, or if youโ€™re looking to jump into the exciting automotive world, this could be your perfect opportunity. Whether youโ€™re just getting started or looking to grow your career, we want to hear from you. Apply today and get ready to join a team that keeps things moving!