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Billing Operations Associate Jobs (NOW HIRING)

NCD Agency LLC

Billing Operations Associate

Dallas, TX · On-site

Summary NCD is seeking a Billing Operations Associate to join our Operations team. This role owns the full lifecycle of billing accuracy, payment file processing, partner analytics, and exception ...

Packsize

Billing Operations Lead

Salt Lake City, UT · Hybrid

This individual will serve as the primary escalation point for billing associates, providing ... Operational Team Leadership * Serve as the day-to-day lead for the contract billing team. * Provide ...

Baldwin

Billing Operations Support Specialist

Tampa, FL · On-site

$17.50 - $23.75/hr

High school diploma or equivalent; associate degree preferred. * 1-3 years of experience in billing, accounting, or insurance operations. * Ability to learn and adapt to new systems and processes ...

Baldwin

Billing Operations Support Specialist

Tampa, FL

$18.25 - $24.50/hr

High school diploma or equivalent; associate degree preferred. * 1-3 years of experience in billing, accounting, or insurance operations. * Ability to learn and adapt to new systems and processes ...

Rose Paving

Billing Associate

Villa Park, IL · On-site

$20 - $25/hr

Provide excellent internal and external customer service Responsibilities Billing Operations ... Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred * 1-3 ...

S.E.S. Global Inc.

Billing Department Associate

Conroe, TX · On-site

$15.50 - $19.50/hr

This position is responsible for preparing and processing customer invoices, verifying load and rate information, maintaining billing records, and supporting accurate timely billing operations. The ...

Farmer Holding Company

Billing Associate

Jefferson City, MO

$17 - $21.50/hr

Billing Associate Position Summary The Billing Associate position is responsible for billing ... Key Responsibilities Billing Operations * Process tickets and billing information on a weekly basis ...

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Billing Operations Associate information

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How much do billing operations associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for billing operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What does a billing operations associate do?

A Billing Operations Associate is responsible for managing and processing billing-related activities within an organization. Their tasks typically include generating invoices, verifying billing data, resolving discrepancies, and ensuring timely payments from clients. They collaborate closely with other departments such as finance, sales, and customer service to resolve issues and maintain accurate records. This role requires strong attention to detail, organizational skills, and proficiency with billing software or systems.

What are the key skills and qualifications needed to thrive as a billing operations associate?

To thrive as a Billing Operations Associate, you need strong attention to detail, analytical skills, and a background in finance or accounting, often supported by a relevant degree or coursework. Familiarity with billing software (like SAP or Oracle), spreadsheets, and financial management systems is typically required. Excellent organizational skills, problem-solving abilities, and clear communication help you efficiently resolve discrepancies and work with internal teams or customers. These skills are crucial for ensuring accurate invoicing, timely payments, and smooth financial operations within an organization.

What are some common challenges faced by billing operations associates, and how can they be managed effectively?

Billing Operations Associates often encounter challenges such as managing high volumes of invoices, resolving discrepancies between billing records and client accounts, and staying up-to-date with evolving billing software. Effective time management, attention to detail, and proactive communication with internal teams and clients are key to overcoming these obstacles. Many organizations provide ongoing training and support to help associates navigate complex billing scenarios and maintain accuracy in their work.

What is the difference between Billing Operations Associate vs Accounts Payable Specialist?

AspectBilling Operations AssociateAccounts Payable Specialist
CredentialsTypically requires a high school diploma or associate degree; familiarity with billing softwareRequires similar credentials; often familiar with accounting software and invoice processing
Work EnvironmentOffice setting, handling billing and customer accountsOffice setting, managing vendor invoices and payments
Industry UsageCommon in finance, healthcare, and SaaS companiesPrevalent in finance, manufacturing, and corporate sectors
Search & Comparison IntentOften compared for billing and accounts receivable rolesCompared for accounts payable and invoice processing roles

The Billing Operations Associate and Accounts Payable Specialist roles share similarities in credentials and work environment but focus on different sides of financial transactions. The associate handles billing and receivables, while the specialist manages vendor payments and invoices. Both roles are essential in financial operations within various industries.

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Billing Operations Associate jobs near you
Infographic showing various Billing Operations Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Billing Operations Associate

Dallas, TX • On-site

NCD Agency LLC
See more jobs at NCD Agency LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Life is too short to work with jerks.
Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.
We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.
If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.
Summary
NCD is seeking a Billing Operations Associate to join our Operations team. This role owns the full lifecycle of billing accuracy, payment file processing, partner analytics, and exception resolution across NCD's member and carrier ecosystem, while also serving as the team's eyes on billing data trends and reporting. You will be the connective tissue between our enrollment platform (E123), payment gateway (NMI), and our carrier partners, keeping billing clean, exceptions resolved, files moving without disruption, and patterns surfaced before they become problems.
This is a high-ownership, detail-oriented role built for someone with a foundation in operations or billing who is ready to take the next step. You take pride in running tight processes, dig into the numbers to understand what is driving them, and thrive in an environment where precision directly impacts member experience and carrier relationships. If you are someone who finds satisfaction in owning a workstream end to end, getting it right every time, and bringing insight to what the data is telling you, this role was built for you.
Essential Duties and Responsibilities
  • Payment Files and Carrier Operations
    • Process monthly payment files for all carriers. Own carrier payment file implementation for new and existing carriers. Serve as the primary connection point between NMI and E123, ensuring accuracy and continuity across both systems.
  • Declines Monitoring and Reporting
    • Run daily declines monitoring and produce weekly decline trend reporting by agency, product, and carrier. Surface patterns early and flag proactively before they become member or agency impacts.
  • Billing and Exception Management
    • Own billing exception identification, triage, and resolution end to end. Manage billing holds escalation and see issues through to resolution. Serve as the first line of response for billing-related tickets, managing the Front billing queue with accuracy and timeliness. Current ticket volume runs approximately 10-15 tickets per week with a 2-business-day turnaround expectation.
  • Cross-Functional Partnership
    • Work closely with Member Care, Operations, and carrier partners to communicate billing status, escalate unresolved issues, and keep the right people informed. Serve as a reliable, responsive partner across teams.
  • Other duties as assigned.

Must-Have Skills and Experience
  • 1 or more years of experience in billing operations, payment processing, insurance administration, or a related back-office/administrative operations field; equivalent demonstrated capability will also be considered.
  • Strong attention to detail with a track record of owning recurring processes accurately and independently.
  • Comfort working in enrollment and billing platforms, with the ability to learn proprietary systems quickly.
  • Clear written communication for case management, escalation notes, and cross-functional updates.
  • Ability to manage multiple daily and weekly workstreams simultaneously without things falling through the cracks.
  • Proactive and solution-driven: you flag issues before they become problems and bring a path forward when you escalate.

Preferred Skills and Experience
  • Experience with E123, NMI, or similar enrollment and payment gateway platforms.
  • Familiarity with ACH processing, payment file formats, or carrier billing workflows.
  • Experience in supplemental health, dental, vision, or insurance administration.
  • Experience using Claude, ChatGPT, or other AI tools to support operational workflows, documentation, or exception management.

What Success Looks Like in the First 90 to 180 Days
Within the first 90 days, you have learned NCD's billing systems, carrier file cadence, exception workflows, and operational rhythm. You are running daily and weekly workstreams independently, managing your ticket queue, and building familiarity with the patterns that show up in declines and holds.
Within 180 days, you are owning your workstreams fully, catching exceptions earlier, contributing to process improvements, and serving as a reliable partner to Member Care and carrier teams. Billing accuracy is tighter, escalations are cleaner, and the team has confidence that the billing lane is covered.
NCD Benefits
  • Company-paid health, dental, life, and disability insurance
  • 401(k) with employer match
  • Opportunity for professional development
  • Work from home allowance and support
  • Positive work environment
  • Remote, office-based flexibility within the United States of America

Equal Opportunity
NCD is an Equal Opportunity Employer. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills. We believe our differences make us stronger and help us better serve our members, agents, partners, and each other.

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