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Billing Operations Associate Jobs in Saskatchewan

Customer Experience Associate

Estevan, SK · On-site

CA$22 - CA$27.21/hr

Process financial transactions like deposits, withdrawals, and bill payments as per standardized ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

Customer Experience Associate

Kindersley, SK · On-site

CA$22 - CA$27.21/hr

Process financial transactions like deposits, withdrawals, and bill payments as per standardized ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

Process financial transactions like deposits, withdrawals, and bill payments as per standardized ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Billing Operations Associate information

What is the difference between Billing Operations Associate vs Accounts Payable Specialist?

AspectBilling Operations AssociateAccounts Payable Specialist
CredentialsTypically requires a high school diploma or associate degree; familiarity with billing softwareRequires similar credentials; often familiar with accounting software and invoice processing
Work EnvironmentOffice setting, handling billing and customer accountsOffice setting, managing vendor invoices and payments
Industry UsageCommon in finance, healthcare, and SaaS companiesPrevalent in finance, manufacturing, and corporate sectors
Search & Comparison IntentOften compared for billing and accounts receivable rolesCompared for accounts payable and invoice processing roles

The Billing Operations Associate and Accounts Payable Specialist roles share similarities in credentials and work environment but focus on different sides of financial transactions. The associate handles billing and receivables, while the specialist manages vendor payments and invoices. Both roles are essential in financial operations within various industries.

What are the key skills and qualifications needed to thrive as a Billing Operations Associate, and why are they important?

To thrive as a Billing Operations Associate, you need strong attention to detail, analytical skills, and a background in finance or accounting, often supported by a relevant degree or coursework. Familiarity with billing software (like SAP or Oracle), spreadsheets, and financial management systems is typically required. Excellent organizational skills, problem-solving abilities, and clear communication help you efficiently resolve discrepancies and work with internal teams or customers. These skills are crucial for ensuring accurate invoicing, timely payments, and smooth financial operations within an organization.

What does a Billing Operations Associate do?

A Billing Operations Associate is responsible for managing and processing billing-related activities within an organization. Their tasks typically include generating invoices, verifying billing data, resolving discrepancies, and ensuring timely payments from clients. They collaborate closely with other departments such as finance, sales, and customer service to resolve issues and maintain accurate records. This role requires strong attention to detail, organizational skills, and proficiency with billing software or systems.

What are some common challenges faced by Billing Operations Associates, and how can they be managed effectively?

Billing Operations Associates often encounter challenges such as managing high volumes of invoices, resolving discrepancies between billing records and client accounts, and staying up-to-date with evolving billing software. Effective time management, attention to detail, and proactive communication with internal teams and clients are key to overcoming these obstacles. Many organizations provide ongoing training and support to help associates navigate complex billing scenarios and maintain accuracy in their work.
What job categories do people searching Billing Operations Associate jobs in Saskatchewan look for? The top searched job categories for Billing Operations Associate jobs in Saskatchewan are:
What cities in Saskatchewan are hiring for Billing Operations Associate jobs? Cities in Saskatchewan with the most Billing Operations Associate job openings:
Customer Experience Associate

Customer Experience Associate

Td

Estevan, SK • On-site

CA$22 - CA$27.21/hr

Part-time

Posted 6 days ago


Job description

Work Location:

Estevan, Saskatchewan, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduate degree or equivalent is an asset.

  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet