Billing Operations Coordinator Jobs (NOW HIRING)

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Company parties
• Dental insurance
• Parental leave
• Training & development
• Vision insurance

About the Role:
Carabell Leslie & Company is looking for a detail-oriented and driven Billing & Operations Coordinator to join their team in Mount Clemens, MI. This is a fantastic opportunity to play a key role in keeping day-to-day operations running smoothly while making a real impact on the business. If you thrive in a fast-paced environment and love bringing order to complexity, we want to hear from you!
Essential Responsibilities
Billing Administration
·         Coordinate the firm's billing process using Canopy.
·         Prepare, review, and process client invoices.
·         Review Work-in-Process (WIP) reports.
·         Monitor unbilled work and assist partners with billing completion.
·         Process invoice adjustments as approved.
·         Assist with Accounts Receivable tracking and collection follow-up.
·         Prepare monthly billing reports.
·         Maintain accurate billing records.
Administrative Operations
·         Support the day-to-day administrative operations of the firm.
·         Maintain administrative records and internal databases.
·         Coordinate document management and workflow.
·         Assist with engagement setup and administrative support.
·         Maintain operational procedures and documentation.
·         Support firm initiatives and special projects.
·         Assist with implementation of new administrative processes.
Process Improvement
·         Identify opportunities to improve efficiency.
·         Recommend workflow improvements.
·         Assist with developing and maintaining Standard Operating Procedures.
·         Identify bottlenecks and recommend practical solutions.
·         Support operational initiatives directed by the Director of Operations.
·         Assist with implementation of technology and process improvements.
Client Service
·         Professionally communicate with clients regarding billing and administrative matters.
·         Assist with client onboarding.
·         Support client portal setup and maintenance.
·         Coordinate administrative requests from clients.
Cross-Training & Office Support
·         Cross-train with other administrative staff.
·         Provide backup coverage for front office operations.
·         Assist with phones, mail, scheduling, and general office support as needed.
·         Support firm meetings and special events.
Ownership & Performance Expectations
The successful candidate will:
·         Take ownership of assigned responsibilities with minimal supervision.
·         Manage multiple priorities while consistently meeting deadlines.
·         Communicate proactively when issues arise.
·         Demonstrate sound judgment and professionalism.
·         Anticipate needs before they become urgent.
·         Look for opportunities to improve processes rather than simply maintain them.
·         Be flexible during busy seasons and changing priorities.
·         Demonstrate initiative and a willingness to learn.
·         Maintain confidentiality and professionalism at all times.
Qualifications
·         Associate's or Bachelor's degree in accounting or related field is preferred.
·         3–5 years of administrative, billing, or office operations experience.
·         Experience in a CPA firm, accounting firm, legal office, or other professional services environment preferred.
·         Strong Microsoft Office skills.
·         Experience with Canopy or similar practice management software preferred.
·         Excellent written and verbal communication skills.
·         Exceptional organizational skills and attention to detail.
Core Competencies
·         Accountability
·         Initiative
·         Organization
·         Time Management
·         Critical Thinking
·         Problem Solving
·         Adaptability
·         Professional Communication
·         Confidentiality
·         Team Collaboration
·         Customer Service
·         Continuous Improvement
What Success Looks Like
Success in this role includes:
·         Consistently meeting deadlines without reminders.
·         Taking ownership of work from start to finish.
·         Anticipating administrative and billing needs.
·         Maintaining accurate and timely billing.
About Us:
Carabell Leslie & Company is a trusted firm based in Mount Clemens, MI, known for delivering exceptional service and results to their clients. Our team is built on a culture of collaboration, integrity, and professional growth — making it a place where employees are supported and valued. Join a company where your contributions matter and your career can truly flourish.