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Billing Operations Associate Jobs in Massachusetts

Lifeworks, Inc.

Billing Specialist (160)

Westwood, MA · On-site

$27 - $30/hr

Support billing operations for an outpatient mental health clinic serving individuals with ... High School Diploma or GED required; associate degree or coursework in accounting, business ...

Groma

Junior Property Operations Associate

Boston, MA · On-site

The Property Operations Associate will play a crucial role in overseeing the day-to-day operational ... Perform monthly billing for completed work orders * Complete supply inventory audits quarterly ...

Veterans Inc.

Billing Specialist

Shrewsbury, MA

$19.50 - $26.50/hr

Working directly alongside the Billing Manager, will provide critical daily operational support to ... Associate degree in Healthcare Administration, Business Administration, Accounting, Finance, or ...

Veterans Inc.

Billing Specialist

Shrewsbury, MA · On-site

$26.44 - $31.25/hr

Working directly alongside the Billing Manager, will provide critical daily operational support to ... Associate degree in Healthcare Administration, Business Administration, Accounting, Finance, or ...

Veterans Inc.

Billing Specialist

Shrewsbury, MA

$19.50 - $26.50/hr

Working directly alongside the Billing Manager, will provide critical daily operational support to ... Associate degree in Healthcare Administration, Business Administration, Accounting, Finance, or ...

Veterans Inc.

Billing Specialist

Shrewsbury, MA · On-site

$26.44/hr

Working directly alongside the Billing Manager, will provide critical daily operational support to ... Associate degree in Healthcare Administration, Business Administration, Accounting, Finance, or ...

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Billing Operations Associate information

What is the difference between Billing Operations Associate vs Accounts Payable Specialist?

AspectBilling Operations AssociateAccounts Payable Specialist
CredentialsTypically requires a high school diploma or associate degree; familiarity with billing softwareRequires similar credentials; often familiar with accounting software and invoice processing
Work EnvironmentOffice setting, handling billing and customer accountsOffice setting, managing vendor invoices and payments
Industry UsageCommon in finance, healthcare, and SaaS companiesPrevalent in finance, manufacturing, and corporate sectors
Search & Comparison IntentOften compared for billing and accounts receivable rolesCompared for accounts payable and invoice processing roles

The Billing Operations Associate and Accounts Payable Specialist roles share similarities in credentials and work environment but focus on different sides of financial transactions. The associate handles billing and receivables, while the specialist manages vendor payments and invoices. Both roles are essential in financial operations within various industries.

What are the key skills and qualifications needed to thrive as a billing operations associate?

To thrive as a Billing Operations Associate, you need strong attention to detail, analytical skills, and a background in finance or accounting, often supported by a relevant degree or coursework. Familiarity with billing software (like SAP or Oracle), spreadsheets, and financial management systems is typically required. Excellent organizational skills, problem-solving abilities, and clear communication help you efficiently resolve discrepancies and work with internal teams or customers. These skills are crucial for ensuring accurate invoicing, timely payments, and smooth financial operations within an organization.

What is the role of a billing operations associate?

A billing operations associate is responsible for processing and managing customer invoices, ensuring accurate billing, and resolving billing discrepancies. They often use billing software and collaborate with finance and customer service teams to maintain accurate financial records and support revenue cycle processes.

What does a billing operations associate do?

A Billing Operations Associate is responsible for managing and processing billing-related activities within an organization. Their tasks typically include generating invoices, verifying billing data, resolving discrepancies, and ensuring timely payments from clients. They collaborate closely with other departments such as finance, sales, and customer service to resolve issues and maintain accurate records. This role requires strong attention to detail, organizational skills, and proficiency with billing software or systems.

What are some common challenges faced by billing operations associates, and how can they be managed effectively?

Billing Operations Associates often encounter challenges such as managing high volumes of invoices, resolving discrepancies between billing records and client accounts, and staying up-to-date with evolving billing software. Effective time management, attention to detail, and proactive communication with internal teams and clients are key to overcoming these obstacles. Many organizations provide ongoing training and support to help associates navigate complex billing scenarios and maintain accuracy in their work.
What are the most commonly searched types of Billing Operations jobs in Massachusetts? The most popular types of Billing Operations jobs in Massachusetts are:
What are popular job titles related to Billing Operations Associate jobs in Massachusetts? For Billing Operations Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Billing Operations Associate jobs in Massachusetts look for? The top searched job categories for Billing Operations Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Billing Operations Associate jobs? Cities in Massachusetts with the most Billing Operations Associate job openings:
Billing Operations Associate jobs near you
Infographic showing various Billing Operations Associate job openings in Massachusetts as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Billing Specialist (160)

Lifeworks, Inc.

Westwood, MA • On-site

$27 - $30/hr

Full-time, Part-time

Medical, Dental

Re-posted 11 days ago

Job description

Position: Billing Specialist (Harbour Counseling)
Job ID: 160
Location: Westwood, MA
Shift: 20 hours weekly, flexible schedule
Salary: $27-$30/hr
As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay amp; excellent benefits in a rewarding and supportive environment.
Lifeworks is hiring a full time Billing Specialist. Harbor Counseling is seeking a detail-oriented, part-time Billing Specialist to support billing operations for our outpatient mental health clinic. This role is responsible for helping ensure accurate, timely, and compliant billing processes, with a focus on insurance verification, denial resolution, billing data maintenance, reporting, credentialing support, and coordination with clinical and administrative teams.

The Billing Specialist will work closely with the billing department, Clinical Director, clinicians, and administrative staff to resolve denied claims, clarify billing requirements, support process improvements, and maintain accurate client insurance and billing information in electronic medical record system, Ehana. This position also supports the development of billing standard operating procedures and provides guidance to program staff as needed.
The ideal candidate is organized, collaborative, and comfortable working across billing, clinical, and administrative functions in a regulated healthcare environment. This position must comply with all applicable Human Rights, DPPC, Department of Developmental Services, Division of Medical Assistance, payer, funding, and Lifeworks policies and regulations.
Essential Duties:
  • Review, research, and resolve denied or rejected insurance claims, with priority given to claims approaching timely filing limits.
  • Support billing operations for an outpatient mental health clinic serving individuals with intellectual and developmental disabilities.
  • Verify insurance coverage for new referrals, with emphasis on Medicare, MassHealth/Medicaid, and other Massachusetts payer requirements.
  • Confirm clinician eligibility, credentialing status, authorization requirements, and payer rules before client assignment or billing submission.
  • Enter, update, and maintain accurate billing, demographic, authorization, and insurance information in Ehana.
  • Run and monitor billing reports from Ehana, payers, clearinghouses, and other vendor systems to identify trends, errors, denials, and missed revenue opportunities.
  • Collaborate with the billing department, Clinical Director, clinicians, administrative staff, and families when appropriate to clarify coverage, billing requirements, claim issues, and loss-of-coverage concerns.
  • Assist with credentialing applications, payer enrollments, revalidations, and related follow-up needed to support clinic growth and provider participation.
  • Help develop, document, and improve standard operating procedures for billing, insurance verification, claim follow-up, denial management, and payer communication.
  • Provide billing-related training, guidance, and support to clinicians and program staff to promote accurate documentation, timely billing, and compliance with payer requirements.
  • Participate in regular denial review and billing performance meetings to identify root causes, recommend process improvements, and track action plans.
  • Work with leadership and billing partners to support scalable billing practices as the agency expands services, payer relationships, and outpatient clinic capacity.
  • Maintain confidentiality and comply with all applicable Human Rights, DPPC, DDS, MassHealth/Medicaid, Medicare, payer, funding, HIPAA, and Lifeworks requirements.
  • Perform other duties as assigned
Requirements:
  • High School Diploma or GED required; associate degree or coursework in accounting, business administration, healthcare administration, medical billing, or a related field preferred.
    Minimum of five years of related experience in billing, accounting, claims processing, revenue cycle, or healthcare administrative support required; experience in outpatient behavioral health or mental health billing strongly preferred.
  • Working knowledge of Massachusetts insurance processes, including MassHealth/Medicaid, Medicare, managed care plans, eligibility verification, claim submission, denial follow-up, and timely filing requirements, preferred.
  • Experience supporting billing functions in a clinical or human services setting serving individuals with intellectual and developmental disabilities is preferred.
  • Strong computer skills required, including proficiency with Microsoft Office Suite, especially Excel, Word, and PowerPoint. Experience with spreadsheet tracking, database management, billing reports, and electronic health record or billing systems required.
  • CPR, First Aid certification, Medical Administration
  • Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
  • Valid Driver's License in the state residing
  • Excellent verbal and written communication skills
Benefits:
  • Dental insurance
  • 5 days of MA sick time
Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.
Disclaimer:
This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

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