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Bdc Director Jobs (NOW HIRING)

Deploy

Regional Sales Director

Dallas, TX

You possess a minimum of 5+ years of combined experience across automotive retail (e.g., GM, GSM, BDC Director) and wholesale/auto-auction operations . You understand floor planning, inventory ...

Elmhurst Ford

BDC manager

Bensenville, IL

Service BDC Manager Elmhurst Ford - Service Department Bensenville, Illinois Position Overview ... Fixed Operations Director Location: Elmhurst Ford - Bensenville, Illinois Employment Type ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

Partnership With Service Operations The Service BDC Manager will work closely with the Fixed Operations Director, Service Managers, Service Advisors, Parts Department, and other dealership leadership.

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$40K/yr

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Lowe's

BDC Support Supervisor Night

Plant City, FL · On-site

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

Partnership With Service Operations The Service BDC Manager will work closely with the Fixed Operations Director, Service Managers, Service Advisors, Parts Department, and other dealership leadership.

Lowe's

BDC Support Supervisor Nights

Edwardsville, IL · On-site

$61K - $102K/yr

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Elmhurst Ford

Service BDC Manager

Bensenville, IL · On-site

Partnership With Service Operations The Service BDC Manager will work closely with the Fixed Operations Director, Service Managers, Service Advisors, Parts Department, and other dealership leadership.

Sames Mcallen Ford

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Lowe's

BDC Support Supervisor Night

Plant City, FL · On-site

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Lowe's

BDC Support Supervisor Nights

Edwardsville, IL · On-site

$61K - $102K/yr

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

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$50K

$126.6K

$212K

How much do bdc director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for bdc director in the United States is $126,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc (Business Development Center) directors typically earn between $50,000 and $100,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, especially in sales-driven environments where skills in customer relations and lead management are valued.

Is being a Bdc Director a good job?

A BDC Director oversees the business development center, managing sales teams and customer relationships to generate leads and increase revenue. The role typically requires strong leadership, communication skills, and industry knowledge, with compensation often including salary and bonuses. It can be a rewarding career for those interested in automotive or sales management environments.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of representatives. They focus on generating and converting leads, improving customer satisfaction, and using CRM tools to track performance. Strong communication, leadership skills, and knowledge of automotive sales processes are essential for this role.
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Bdc Director jobs near you
Infographic showing various Bdc Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $126,639 per year, or $60.9 per hour.

BDC Client Care Specialist (Customer Service)

Carlock Automotive Group

Nashville, TN • On-site

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Business Development Center (BDC) Representative - Service Department Are you a people person who thrives on helping customers, staying organized, and keeping things running smoothly? Carlock Automotive Group is looking for a friendly, motivated, and detail-oriented Business Development Center (BDC) Representative to join our Service team.In this role, you'll be the first point of contact for service customers-answering inbound calls, assisting with questions, and scheduling appointments that help create a seamless service experience. If you enjoy fast-paced environments, strong teamwork, and delivering top-tier customer care, this could be a great fit.What You'll Do
  • Answer inbound service calls with professionalism and enthusiasm
  • Build strong relationships with customers and create a positive first impression
  • Identify customer needs and schedule service appointments efficiently
  • Make outbound calls to existing customers to support retention and appointment setting
  • Help address customer questions before their appointment, including timing, estimated costs, and general service concerns
  • Confirm upcoming appointments and help ensure customers are prepared for their visit
  • Work closely with the BDC Director, Service Advisors, Service Managers, and support staff to deliver a smooth customer experience

What We're Looking For
  • High school diploma or equivalent
  • Previous customer service experience required; call center or appointment-setting experience is a plus
  • Strong communication skills, both verbal and written
  • Excellent phone presence and interpersonal skills
  • Strong computer skills and the ability to stay organized in a fast-paced environment
  • Good follow-up habits and attention to detail
  • Problem-solving ability and a customer-first mindset
  • Ability to prioritize tasks and manage multiple conversations and responsibilities at once

Schedule
  • Department hours are Monday through Friday, 7:00 AM to 6:00 PM and Saturday, 7:00 AM to 3:30 PM
  • Saturday availability is required
  • Off on major holidays
  • We are located off 5th Av & Union St downtown Nashville (parking is included)

Why Join Carlock Automotive Group?At Carlock, you're not just taking a job-you're building a career with a company that values people, growth, and excellence. We are a family-owned automotive group with more than 50 years of success and a reputation built on customer service, strong leadership, and long-term opportunity.We believe in investing in our team members and promoting from within. You'll join a supportive, team-oriented environment where your work matters and your growth is encouraged.
Benefits
We offer a competitive benefits package, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid holidays
  • Supplemental insurance options
  • 401(k) plan

About Carlock Automotive Group Carlock Automotive Group has grown from a family business in Arkansas into a respected multi-state dealership network representing 17 premier automotive brands across Tennessee, Mississippi, Alabama, and Louisiana. For three generations, the Carlock family has remained committed to delivering an exceptional customer experience while creating meaningful career opportunities for our team members.If you're driven, dependable, and ready to grow with a company that values your contribution, we'd love to hear from you.

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