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Bdc Director Jobs (NOW HIRING)

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Regional Sales Director

Dallas, TX · On-site

You possess a minimum of 5+ years of combined experience across automotive retail (e.g., GM, GSM, BDC Director) and wholesale/auto-auction operations . You understand floor planning, inventory ...

Lowe's

BDC Support Supervisor

Richmond, VA · On-site

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Sames Motor Company Inc

BDC Representative

Harlingen, TX · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Woodfield Lexus

BDC Representative

Schaumburg, IL · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a BDC Representative, you will be responsible for handling sales leads and inbound calls for ... Direct customers to product information resources, including those available on the internet

Sames Mcallen Ford

BDC Representative

Mcallen, TX · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Sames Motor Company Inc

BDC Representative

Harlingen, TX · On-site

$12.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

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Bdc Director information

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$126.6K

$212K

How much do bdc director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for bdc director in the United States is $126,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of sales and service staff. They develop strategies to generate and convert leads, improve customer satisfaction, and ensure efficient operations using CRM tools. The role typically requires strong communication skills, industry knowledge, and experience in sales or customer service management.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc Directors typically earn between $60,000 and $120,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and benefits, with higher salaries often associated with leadership skills and industry knowledge.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.
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Cities with the most Bdc Director job openings:

What are the most commonly searched types of Bdc jobs?

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What states have the most Bdc Director jobs?

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Bdc Director jobs near you
Infographic showing various Bdc Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,639 per year, or $60.9 per hour.

Sales BDC Representative

Chevrolet of Puente Hills

City Of Industry, CA • On-site

Full-time

Re-posted 8 days ago

Job description

BDC SALES REP. 

Job Description 

Job Title: Business Development Center Representative 

Department: Sales  

Reports To: BDC Director 

SUMMARY 

The Business Development Center Representative answers all incoming calls to the dealership profit centers. 

ESSENTIAL DUTIES 

Essential Duties include the following. Other duties may be assigned. 

Oversee and train BDC staff on a daily basis to obtain optimum performance. 

Each BDC representative should be held responsible for 100 phone calls per day. 

Outgoing and incoming phone calls need to be monitored by listening to what is being said and making sure that the scripts are being used 100% of the time by the BDC representatives. 

Sales BDC should be focused on bringing in supplemental business to the dealership. Customers that have not been in contact with over a 5 day period or previous customer that have purchased already need to be contacted to keep customer retention at its highest. 

Auto alert is a data mining tool that the Sales BDC should be using to contact our service customers 

These customers will be in a desirable position to trade or add another vehicle. 

BDC Sales should have 10 to 12 sales appointments per day. 

Service BDC needs to schedule 20 appointments a day during the week and 50+ appointments each for Saturday the breakfast day. 

BDC must report to the desk at 10,12,2,4,6 and 7 on progress of the day. 

BDC Service must also assist in the follow up of after service calls. 

CSI calls must be completed by both BDC Sales and Service. Any issues must be brought up to either the Sales Manager or the Service Manager so it can be resolved as soon as possible. 

Understanding how Customer Viewpoint scores work and maintain a score higher than group average in both Sales and Service is a must. 

Downloads and follows up on all dealership manifest and opportunities lists. 

Answers all inbound profit center calls - sales, service, parts and body shop. 

Makes outbound prospecting calls inviting prospects to the dealership. 

Makes 100 phone calls per day. 

Make CSI follow-up calls. 

Contacts all no-shows to reschedule missed appointments. 

Advises customers on special-order parts status, appointment reminders, and recall campaigns. 

Works on service drive contacting customers for test drive opportunities. 

Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.  

Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, etc. Please refer to the Employee Handbook for further detail. 

Complete all required HR training modules in KPA 

Complete all required certification courses respective to position. 

Maintain a valid driver's license and immediately inform management of any changes in its status. 

Maintain a professional appearance. ie: a high level of personal grooming, hygiene, and uniform appearance. See Employee Handbook for more detail. 

MARGINAL DUTIES 

Marginal Duties include the following. Other duties may be assigned. 

May participates in community activities with product knowledge and informational sessions. 

SUPERVISORY RESPONSIBILITIES 

QUALIFICATIONS 

A successful Business Development Center Manager needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team-building with all dealership departments. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE 

A high school diploma or equivalent; and or 12 months of sales experience in a dealership. 

LANGUAGE SKILLS 

Bilingual is a Plus 

MATHEMATICAL SKILLS 

REASONING ABILITY 

CERTIFICATES, LICENSES, REGISTRATIONS 

Manufacturer Training 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

NOTE: This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job , the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments). 

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