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Bdc Director Jobs (NOW HIRING)

Smith Automotive Group

BDC MANAGER

Lithia Springs, GA · On-site

Job Type Full-time Description The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not ...

Sames Harlingen Ford

BDC Representative

Harlingen, TX

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gather and track all guest data as directed; accurately enter into BDC database. * Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the ...

Lowe's

BDC Support Supervisor Nights

Edwardsville, IL · On-site

$61K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Lowe's

BDC Support Supervisor Weekend

Plant City, FL · On-site

If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. • Provide direct feedback on all opportunities to 3PL BDC supervisor team ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Representative Do you enjoy helping people? Would you like to create a better service ... Provide customers with initial product information and direct them to the appropriate dealership ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

Castle Subaru

BDC Representative

Portage, IN

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

Castle Subaru

BDC Representative

Portage, IN

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

Myers Auto Group

BDC Representative

West Palm Beach, FL

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Direct customers to product information resources, including those available on the internet ... Perform other tasks as assigned by the BDC Manager and General Manager. Requirements: * Positive ...

Mike Bass Ford

BDC Manager

Elyria, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

Mike Bass Ford

BDC Manager

Sheffield Village, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

Mike Bass Ford

BDC Manager

Sheffield Village, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for ...

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Bdc Director information

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$50K

$126.6K

$212K

How much do bdc director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for bdc director in the United States is $126,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

What is a Bdc Director?

A BDC (Business Development Center) Director is responsible for overseeing the dealership's customer relations and lead management processes, often managing a team of sales and service staff. They develop strategies to generate and convert leads, improve customer satisfaction, and ensure efficient operations using CRM tools. The role typically requires strong communication skills, industry knowledge, and experience in sales or customer service management.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

How much do Bdc directors make?

Bdc Directors typically earn between $60,000 and $120,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and benefits, with higher salaries often associated with leadership skills and industry knowledge.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.
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Bdc Director jobs near you
Infographic showing various Bdc Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,639 per year, or $60.9 per hour.

BDC MANAGER

Smith Automotive Group

Lithia Springs, GA • On-site

Full-time

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
  • Maintain and increase ROI levels set by the company
  • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
  • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
  • Be proficient in dealing with customers via telephone and email
  • Measure and maintain performance levels set by the company
  • Compile all necessary reports on a timely basis
  • Manage employee schedules and time clock reporting for payroll
  • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
  • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
  • Effectively utilize CRM and Lead Management tools
  • Install processes and train employees
  • Be knowledgeable about sales process, business philosophy, and products
  • Knowledge of office practices and administrative procedures
  • Train staff all processes
  • Will follow behavioral expectations consistent with the Company's visions/values

Requirements
Qualifications:
  • Previous dealership experience required
  • Must have sales experience
  • Must have flexible availability
  • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
  • Ability to work in call center environment
  • Ability to organize and handle multiple tasks with flexibility
  • Ability to thrive in a team environment and consistently display professional demeanor.

It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Love To Talk With You!

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