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Bdc Representative Jobs (NOW HIRING)

RK Auto

BDC Representative

Virginia Beach, VA

$14.25 - $19/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a ...

Nielsen Automotive Group

BDC Representative

Rockaway, NJ · On-site

$60K - $90K/yr

BDC Representative Qualifications: * 1-2 years of experience; experience in an automotive setting preferred * Confident, pleasant, and professional phone voice * Possess time management skills and be ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer? Come join our team at Castle Automotive Group as a ...

Myers Auto Group

BDC Representative

Lakeland, FL · On-site

$13.50 - $18/hr

Experienced BDC Representative - SBC Lakeland SBC Lakeland is seeking an experienced and motivated Business Development Center (BDC) Representative to join our growing team. The ideal candidate will ...

Cloninger Ford of Hickory

BDC Representative

Hickory, NC · On-site

$13.50 - $18/hr

BDC Representative Location: Cloninger Ford - Hickory, NC (Supporting Hickory & Morganton Locations) About Cloninger Ford Cloninger Ford is part of a trusted dealership group committed to delivering ...

McGrath Arlington Kia

BDC representative

Palatine, IL · On-site

$15 - $20/hr

Business Development Center (BDC) Representative McGrath Arlington Kia - Palatine, IL McGrath Arlington Kia is growing, and we're looking for an experienced BDC Representative to join our team as we ...

McGrath Arlington Kia

BDC representative

Palatine, IL · On-site

$15 - $20/hr

Business Development Center (BDC) Representative McGrath Arlington Kia - Palatine, IL McGrath Arlington Kia is growing, and we're looking for an experienced BDC Representative to join our team as we ...

McGrath Arlington Kia

BDC representative

Palatine, IL

$15 - $20/hr

Business Development Center (BDC) Representative McGrath Arlington Kia - Palatine, IL McGrath Arlington Kia is growing, and we're looking for an experienced BDC Representative to join our team as we ...

Lithia & Driveway

BDC Representative

Troy, MI · On-site

$14.25 - $19/hr

L0432 Suburban Volvo Cars Suburban Volvo Cars NOW HIRING BDC Representatives! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect ...

Sames Motor Company Inc

BDC Representative

Mcallen, TX · On-site

$40K/yr

Job Type Full-time Description In the role of a BDC representative, you will drive growth by developing and nurturing business relationships with present and future customers. You will coordinate ...

Stivers Automotive Group

BDC REPRESENTATIVE

Columbia, SC · On-site

$15 - $17/hr

Business Development Center Representative The Business Development Center Representative (BDC Rep) handles inbound service reservation calls, confirms service reservations, performs outbound ...

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BDC Representative information

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How much do bdc representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

How do BDC representatives get paid?

BDC (Business Development Center) representatives are typically paid through a combination of base salary and commissions or bonuses based on sales or appointment-setting performance. Compensation structures often include incentives to motivate lead generation and customer engagement, and some roles may also offer benefits or performance-based rewards.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
More about BDC Representative jobs
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BDC Representative jobs near you
Infographic showing various Bdc Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Representative

Castle GMC, Cadillac, Chevrolet of McHenry

Mchenry, IL • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

BDC Representative 

Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a  customer? Come join our team at Castle Autoplex, McHenry as a BDC Representative.  

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Do: 

  • Answer customer calls and establish follows-up with sales appointments 
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership resources • Present initial financing options based on customer needs 
  • Follow up with leads that are not ready to make an appointment or no-show 
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales  teams and dealership management 
  • Utilize CRM tracking system daily 

What You Bring to the Team: 

  • Prior experience as a BDC Representative, Call Center Coordinator, or related position 
  • Excellent teammate with collaborative attitude and eagerness to improve 
  • Prompt and courteous demeanor 
  • Positive and hardworking personality 
  • Strong computer skills 
  • Valid driver’s license 

BDC Representative: $16-$18 per hour 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws.

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